Digitalpromo Reviews 

739
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Sent the items out rapidly. However, box was damaged breaking some of the DVD cases I had ordered. Labeling it as fragile, or extra packaging perhaps, possibly could have prevented this.

Rated 5 out of 5 stars

Found the card here minimum 100 pounds cheaper than anywhere else. Ordered it and next day it was with me. It was as described, a new product, worked flawlessly. I didn't know about Digitalpromo befor... See more

Rated 5 out of 5 stars

My box of 50 single disc Amaray blu ray cases arrived quickly, they were packaged securely in a cardboard box and therefore arrived in perfect condition. These particular blu ray boxes are very goo... See more

Rated 5 out of 5 stars

Digitalpromo.co.uk did everything right. Their quick replies by email were reassuring and accurate. The delivery arrived when they said it would. The product, theAdata 4TB HV620S USB3.1 High Speed Ext... See more

Company details

  1. Computer Store

Information provided by various external sources

Blank DVD-R Media, DVDR, DVD, DVD R, DVD-RW, DVD+R, DVD+RW, CD, CDR, CDRW Media also Monitors, printers, networking, blu-ray, MP3, MP4 Players, DVD Recorders at low, trade, wholesale, cheap prices. Digitalpromo for Blank DVD-R and CD Media, Monitors, Processors, Memory, Multi Media Players and all Computer Accessories.


Contact info

4.8

Excellent

TrustScore 5 out of 5

739 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(739)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute dog crap

Absolute dog crap, I brought a motherboard from them which after 10 months it did a bios update on its own then crashed during the update, so I got in contact and we arranged for it to be looked at, well there rude and ignorant and now they claim they won't fix it as there was some CPU paste on it and a slight bit in the CPU bed! All pins were fine so because of CPU paste they declined to fix the motherboard!!! Buy from them but if it brakes don't expect it to be fixed, they will take your money and won't help!

Wow lovely how you treat your customers it is a bios issue as it shut off during and update and yes there is CPU paste in the corner of the socket and a bit on the outside of the socket which would not stop it from working and now your refusing to send it back to me which I have the email for and your also claiming legal advice for your lack of customer service, CPU paste can be removed with alcohol it's widely known so if I'd of cleaned the board before sending it you'd of been none the wiser then what would you have done!!!! It's supposed to be sent to ASRock who in turn told me they never received anything from you as there based in the Netherlands, and technically your stealing my motherboard by refusing to return it to me so answer that one then??? Shame I can't upload your picture!!! It's a motherboard it's supposed to have CPU paste and as you said it's a repair job I didn't need to be cleaned it needs the bios put back on it SO BE WARNED EVERYONE THEY MAKE STUFF UP AND RIP YOU OFF AND STEAL YOUR GOODS!!!

February 11, 2022
Unprompted review
Digitalpromo logo

Reply from Digitalpromo

Good Evening Ziggy

Again a customer whom has damaged there own motherboard write a half hearted review to make themselves feel justified in writing this review.

Your review is miss leading. It is nothing to do with BIOS updates etc as you are claiming. This was returned back to Asrock distributor as all RMA are. On receipt of us receiving the motherboard back we noticed that the motherboard CPU pins and socket was contaminated with CPU paste. At this point the pins were not able to be viewed and photos where taken and sent to yourself. Many photos where taken and sent you yourself.
Again this was returned back to Asrocks distributor and they have clearly refused as the motherboard CPU socket and pins are contaminated. You have stated in Facebook reviews that we should of cleaned this off and how easy it is to do, i am afraid again this is not true and we would not touch this motherboard due to the amount of CPU paste within the socket (within pins as a intel motherboard) and around the motherboard.

Its a shame you never wrote the whole truth. AS for the slight bit of CPU paste we beg to differ. As for you writing malicious reviews you had already warned us in emails prior to the rejection from Asrock that you would do this , your words (pretty savvy at a review), a bit strange you would send a warning prior to rejection by the Manufactory's Distributor

Maybe take a lesson in telling the whole truth when writing a incorrect review.

Once again we thank you for a partial review for the damage that you have caused yourself.

Kindest Regards
Rhona
Digitalpromo.co.uk

Rated 5 out of 5 stars

Excellent service

Excellent service placed order at 8am on a Friday morning paid for a 2 working day delivery received order the next day Saturday 10am. 5 star

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great quality items fantastic price…

Great quality items fantastic price delivered quickly and well packaged, I wouldn't use anyone else.

December 4, 2021
Unprompted review
Digitalpromo logo

Reply from Digitalpromo

Hi Danny,

Thank you for your kind review and for shopping with us here at Digitalpromo.
We appreciate your custom :).

Digitalpromo

Rated 5 out of 5 stars

Rarer than hen's teeth

Ordered a graphics card, RTX 3060ti, TBH these are rarer than hen's teeth!
Anyways found one on Digitalpromo that was in stock at a fair, well cheaper than others, price. Ordered in mid afternoon received the following day.
Great service thanks

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. I ordered on a Friday afternoon and was expecting delivery on the following Monday. The parcel came the next day. I will certainly use this company again

November 17, 2021
Unprompted review
Rated 1 out of 5 stars

First purchase didn't go through…

First purchase didn't go through properly so I had to go through it again, which did work and I got an acknowledgement at 16:34. Because of that, they didn't do next day delivery, which was why I'd chosen them. They were rather curt with their dismissal that my order was after their 16:30 deadline.
Three days after that the item turned up. Damaged.
Tried booking to send it back. We'll see how that goes. Since it was a power supply for my main computer, it was rather a key item.
As you can see by their reply, they not only have no flexibility, they're also willing to blame others for their mistakes: to make the metal damage that significant without the box being similarly damaged would take some quite precision bashing.
I do wish I'd taken a different route: 4 minutes for their reply amounts to four days delivery time.

November 11, 2021
Unprompted review
Digitalpromo logo

Reply from Digitalpromo

Good Morning

Thank you for the review. We do have a cut of time for next WORKING day as you have stated that in your review, which is correct, but as you say your order was placed after this. This was then sent on a Friday on a next working day, which would be delivered the Monday as a premium delivery for a Saturday or Sunday was not requested, so this was delivered on the Monday as requested on your order.

Your item left us in a perfect condition and if this has been damaged in transit we are extremely sorry and once we receive this back your fully refund youstraight away, we can only apologise for this as once a parcel leaves us we have no control. The delivery to yourself is exactly as requested.

Once again thank you for your review.

Regards
Digitalpromo

Rated 5 out of 5 stars

One stop shop for all of your needs perfect

This shop is like an electronic aladins cave and gamers and computer enthusiasts should seriously shop here instead of taking a chance with the like of Amazon, Ebuyer or scan.

The difference with this shop is that you have experienced staff who will help you with any questions that you may have as it can be difficult to choose from such a large range of products.

I have just completed three builds for my teenage sons and they are delighted with the results but this would not have been possible without the staff members know-how as its been 20 years since I last built a computer.

Yesterday I visited the shop as I have been searching for a particular type of graphics card and due to the current chip shortage I thought I would be out of luck. Thanks to Rhona she managed to source the part for me and it arrived in store less than 24 hours later. You just cant beat that personal service and at no extra cost and that's where this shop shines above the likes of Amazon or ebuyer,

If you are thinking of having a system built for your or you fancy building one yourself then consider this shop as a one stop shop for all of your needs.

Good quality parts
Fantastic friendly service
Fantastic technical knowhow
and best of all local, accessable and available.

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant 🤩

I recently bought a gaming PC from Digital promotions, and their service was exceptional, and they were helpful of what Px I needed, and didn’t recommend overly priced garbage, instead asked what games you play (are going to play), and think of what is a good Pc for you. I can tell they find a fitting Pc for you, because I run the game that I want to play (as such Minecraft in this case), which was modded with insane textures (graphics), and I took around 80% of the storage (not disk storage, CPU and GPU I think), and that means they charge you extra money.
Best thing I ever did getting a PC from here, brilliant!

November 5, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service, fast delivery

Their service was excellent, with suoer fast delivery. I haven't had chance to try the part I brought from them as I am witing for other components to come from elsewhere. I shall update my review when I've used the part I brought.

November 3, 2021
Unprompted review

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