Shakira explained the details of the funeral Policy... in such a well informed way, that made understanding it so easy. She was very courteous, friendly and informative. She explained all my queries v... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Andrew was well mannered, tailored, spoke with confidence, calming, informative, answered all my questions, those he couldn’t, he sort advice from his upline. I was given options to be covered... See more
The telephone conversation I had with “Liam” this afternoon was delightful. He was very thorough explaining every detail of the policy. He was cheerful and made me very comfortable. There are not many... See more
The young Man I spoke to was easy to speak to and he listened to what I had to say. He made sure I understood everything and he didn’t hurry me up when I talked about my life, which I really appreciat... See more
Company details
About Dignity Insurance
Written by the company
Contact info
4.9
Excellent
638 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very clearly explained and easy to…
Very clearly explained and easy to understand ,very good customer service
July 14, 2025
It was made easy which I needed after…
It was made easy which I needed after losing my son nine weeks ago ! That were quick to walk me through it I did an amazing job it was affordable even with the pension I'm on right now ! The staff member was just amazing an great at there job
July 10, 2025
The lovely customer officer I spoke…
The lovely customer officer I spoke with about my insurance was just amazing. Nothing was too much trouble and explained thing so I could understand. It’s hard to do this at anytime even harder when you have a terminal illness. Thank you all so much.
July 7, 2025
i knew what i wanted to do,found on…
i knew what i wanted to do,found on facebook,had a lovely woman ring me,this woman was kind,friendly,took me though the process was very helpfull explained in a way that made it very easy,i would recommend to any body thankyou.
July 7, 2025
they have support with peace of in mind to carry on with daily support and trusting people
Was very confident and made me feel aware
July 10, 2025
Conditions of cover and cost
Ciear and procise information given at time of application
July 10, 2025
Great experience
Great experience, easy to understand. It was all explained to me in the simplest way.
July 10, 2025
Easier and affordable funerals
Easy and very affordable funeral insurance. Customer Rep was very helpful and able to answer all the questions I had about the policy.
Was super happy with the quote being half of what I’m paying now for another policy. Thanks Dignity
July 10, 2025
The lovely man Liam was very helpful…
The lovely man Liam was very helpful and very positive in what he explained to me and made it very easy to understand
July 9, 2025
Talking to someone that understanding …
Talking to someone that understanding explain helpful.
July 9, 2025
It is a very good service that provides all your needs without any complications…
It is a very good service that provides everything required for a great policy therefore I had no questions as Dee gave me all the information I needed over the phone I also find it do be very affordable as I am on a pension Dee was completely thorough with th policy info and very pleasant do talk to allround excellent experience! Thankyou
July 8, 2025
Very happy
Sri, the young woman who guided me through the entire process was a very classy person, sweet and gentle, not pushy or anything! Big kudos to her. Thank you for your hard work and thank you for being a great business x
July 8, 2025
Staff were brilliant
Staff were brilliant. Explained everything in detail so I could understand everything that was being said. So helpful
July 8, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.