Di Mano in Mano Reviews 

2,646
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Bonne information par Wats app avec les numéros de téléphone. Bon dialogue. Bon relais en France Good information. Good contact. News from the sending. Its OK. Phones numbers OK. Good information... See more

Company replied

Rated 5 out of 5 stars

Perfect, thank you ! Smooth & fast delivery to Germany. Highly recommend seller +++++ Schneller Versand, Buch wie beschrieben, alles perfekt, DANKE ! Sehr empfehlenswerter Handelspartner +++++

Company replied

Rated 5 out of 5 stars

I bought a bookcase from Di Mano in Mano and i am very happy with my purchase. I can highly recommend them! The item: the bookcase is beautiful and in great condition, looks even better than in... See more

Company replied

Rated 5 out of 5 stars

I had the best overseas online shopping experience thanks to Di Mano in Mano and its amazing customer service team! I received my package (vintage Borsalino in mint condition) in two days, shi... See more

Company replied

Company details

  1. Furniture Store

Written by the company

Due mega store di Antiquariato, Modernariato, Arte in Italia. In Lombardia, Provincia di Milano, più di 5000 Mq di magazzino dedicato agli amanti dell'Antiquariato, Arte e Modernariato per la vendita al dettaglio. Centinaia di mobili, dipinti, sculture, oggetti, complementi per rendere unica la tua casa. Un catalogo aggiornato quotidianamente con decine di nuovi inserimenti, dal ricchissimo panorama antiquario e artistico costituito da mobili e complementi di pregio agli arredi antichi più comuni; dal design italiano e internazionale degli anni '50, '60, '70 e '80 del 900 alle opere d'arte della nostra galleria. Prezzi all'ingrosso: offriamo collaborazione a commercianti e antiquari interessati ai nostri prodotti. Spedizione in tutta Italia, Europa, America ed Asia. Massima cura negli imballaggi. Ogni prodotto viene imballato con la massima professionalità, sigillato in casse di legno costruite su misura ed accompagnato da "Certificato di Autenticità" e "Lecita Provenienza".


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(2,646)

239 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service I think!

Great service I think!
It was the first time I used your service and I was really surprised by all aspects of your it - shipment, delivery, quality of the book!
Thank you!
Keep it up!

November 18, 2020
Di Mano in Mano logo

Reply from Di Mano in Mano

Thank you very much for the review!!

Rated 1 out of 5 stars

Di Mano in Mano try to sell things that they don't own and forget to refund you

I bought a coffee table from Di Mano in Mano. The money came out of my account but then I received an email from them saying that the coffee table that I had bought had been sold before I bought it.

So, they had sold me a product that they didn't have and I had paid for it. I replied to their email asking for them to give me a refund and they apologized and said that it had been a bad mistake and that they would refund me immediately.

Five days later my credit card is overdrawn because I still haven't received the money back. I started feeling like maybe they were a big scam so I started going through my back to try and get the money back that way. My back told me to email them a second time asking for my money back.

They replied to this email apologizing again, for the fact that they had sold me a coffee table that they didn't have, and then after taking my money, promised to give me back my money but then screwed that up as well.

I don't like my private money paying for other people's mistakes in their work, and it looks like Di Mano in Mano makes a lot of mistakes. Irene Rigamonti was very polite but complete incompetent at her job. Deal with these guys is going to be a hassle, I'd look somewhere else to buy things.

May 7, 2020
Unprompted review
Rated 5 out of 5 stars

😊xxx

😊 Everything was very quickly and excellent.

March 2, 2020
Unprompted review
Di Mano in Mano logo

Reply from Di Mano in Mano

Thank you!

Rated 5 out of 5 stars

Exceptional communication and service.

Exceptional communication, shipping and service. Myriam made buying in Italy as easy as buying in my home town here in the US.

February 7, 2020
Unprompted review
Di Mano in Mano logo

Reply from Di Mano in Mano

Thank you Steve!

Rated 5 out of 5 stars

So fast

Amazing piece sent amazingly fast! Price cant be beat

November 8, 2019
Unprompted review
Di Mano in Mano logo

Reply from Di Mano in Mano

Thank you David!

Rated 5 out of 5 stars

good service

good service. received book in good time in good condition. thank you, Alfredo

November 6, 2019
Unprompted review
Di Mano in Mano logo

Reply from Di Mano in Mano

Thank you Alfredo!

Rated 5 out of 5 stars

Friendly people

Friendly people, item very well packed and quick shipment!

August 28, 2019
Unprompted review
Di Mano in Mano logo

Reply from Di Mano in Mano

Thanks for leaving a review.
Grazie!

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