DinoDirect Corporation  Reviews 

56
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Tried twice to buy something from them. Never arrived after a year for the first it's now 6months on the second. Only REALLY cheap products, but just despicable, almost contemptuous customer service... See more

Rated 2 out of 5 stars

Two month ago I ordered one order with two items. I received only one (cheaper) item, without any next informations from buyer. Buyer was not going to refund me credit for missing item before I esca... See more

Rated 1 out of 5 stars

Really Pathetic service provide. please do not pay the money first. not responsible for any service they do

Rated 1 out of 5 stars

I ordered an electronic device from this company and paid extra shipping for 3-7 day express delivery. It is over 12 days since my order and they item has not yet appeared in the Tracking System. Re... See more

Company details

  1. Promotional Item Store

Information provided by various external sources

DinoDirect's online huge store for cool gadgets, Wii Controller, iPod Battery, Nintendo Wii Accessories, iPhone Accessories, iPhone Cases, Nintendo Wii Controller, Wii Remote Controller, iPod Earphones, Nintendo Wii Remote, iPhone Charger, Wii Charger, Nintendo Wii Nunchuk Controller, iPod Cables and iPod Accessories. Buy cheap gadgets on right price and enjoy free shipping.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

56 reviews

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1.4

All reviews

(56)

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Rated 1 out of 5 stars

Do not use

First of all DinoDirect never had the item in stock, they asked me to wait for the item to come in stock. 3 weeks later I chased them up for them to then tell me they would have to charge me more for the transaction for me to get the phone. Over a month later they then told me that if i wanted a refund there would be a transaction charge unless I had my refund sent to my Dino wallet to use in store. I'm just thankful I used PayPal. Awful company

September 24, 2016
Unprompted review
Rated 5 out of 5 stars

Great Deal. Fabulous Warranties

My Credit Card vendor blocked the transaction as possible fraud. After verifying the transaction with the bank, I called this company and alerted them. Instead of telling to reorder the part with a different card causing further delays for me, they went the extra distance and reprocessed the card manually to make sure my order went out in time for Next Day

August 30, 2016
Unprompted review
Rated 1 out of 5 stars

DINODIRECT BAD-staff infamy ,PayPal complain they do

Hello
I'm not happy this dinodirect site
I regretted this very site dinodirect
This site PayPal damaging dinodirect
PayPal users are closing
These sites do not want to return the money dinodirect
They want to return all products
This site staff person they give dinodirect cargo damage
They do not help dinodirect
dinodirect is bad
I hate dinodirect
PayPal has blocked me
Woe dinodirect
Thank you

August 18, 2016
Unprompted review
Rated 5 out of 5 stars

Great

i had a great experience! i ordered a piece of MIDI gear then it showed up just a couple days later (ahead of schedule) to a remote PO Box on the other side of the continent.

May 29, 2016
Unprompted review
Rated 1 out of 5 stars

Liars and still have not received my order!

DinoDirect are highly untrustworthy, lie repeatedly about shipping your order and charge you for express shipping and then tell you it is unavailable and use an alternate shipping method. They then issue you a tracking number (after hounding them for weeks) and it ends up being for a random customer in another country. I am from Australia and mine was for a random person in New York and it weighed half the weight of the actual product but they still kept telling me to wait patiently and it was the right order!!!. When questioned further they don't respond. I rang the carrier and they advised that tracking numbers are issued on the day of pickup or when the label is printed!!! Dino Direct said it takes at least 7 days!!! Crooks. Oh yeah I still haven't received my order and I commented on their Facebook. They've come back and given me a completely different tracking number with an entirely different carrier than the original one! (Likely just to appear as though it is being taken care of to other viewers, given the social exposure)..Apparently I won't be able to view the status of the shipping for another 2 days (conveniently they're trying to buy yet more time). I find it absolutely astounding that I was contacted by them today via email and assured (when questioned) that the tracking number was the right one (when clearly it wasn't) yet they come back on social media with a completely different one??!!
So I received response as below! The tracking number is still 3 days later sitting at the same location as 'pre-advised' in China! I paid for express shipping. As far as I am concerned , they may have 'created' this tracking number to stall the delivery. I have escalated with Paypal and will be demanding my money back. This is an absolute joke!!!

November 18, 2015
Unprompted review
DinoDirect Corporation  logo

Reply from DinoDirect Corporation

Hi Loren, we are really sorry for your bad experience. Your package status is available on tracking site now.

Rated 1 out of 5 stars

shocking

i BOUGHT 3 IN CAR CAMERAS, after taking weeks to get here, and this is importatnt, it was clear that they wouldnt hold a charge. Becuase it tokk so long to get here then they were out of date for a paypal refund...mistake 1 .Then I had so VIDEO them not working before they would take them back, they then said they didnt get them , which was hard to prove in China.Only after I sent up a blog to disgrace them did I get my money back ...AVOID at ANY price!

November 5, 2015
Unprompted review
DinoDirect Corporation  logo

Reply from DinoDirect Corporation

Hi Arthur, we are really sorry for your experience. Would you please PM me so that I can offer you exclusive coupon?

Rated 5 out of 5 stars

DD4 - Fast and furios!

Hello people.
I have ordered amazing product from DD4.com
This site don`t have best price in internet, but they offer very fast delivery and very-very good package ( i think one of the best that i have seen. All tablets and phone was shipped in cartoon box. This is very important for me because all parcels from other shop arrived damaged compleatly).
So i would like to tell thanks to DD4 and to package guy who take care about my parcel.
Thank you very much.
DD4 the best!

Order number:38346985-DD

October 13, 2015
Unprompted review
Rated 4 out of 5 stars

Great Customer Service

My tracking number didn't update for 7 days. I talked with DinoDirect online customer service Elsa, who explained the reason patiently. The package arrived yesterday, and I love the item!

September 16, 2015
Unprompted review
Rated 5 out of 5 stars

Greate seller

Very fast delivery to Ukraine for two weeks! Quality of the goods without complaints.Good luck in your trading.Yesterday use the camera on a tour of MTB and picture quality is very good.

June 4, 2015
Unprompted review
Rated 5 out of 5 stars

Good website for purchasing flashlights

I buy some flashlights on this website. I really like this flash light. I bought a more expensive brand and was completely dissatisfied. These flashlights are far brighter and built just as well if not better. I have two of these and they came in handy when I had a power outage. They are very bright. I also like the fact that I can use rechargeable batteries. Get it.

May 22, 2015
Unprompted review
Rated 1 out of 5 stars

No trust whatsoever!!!

I actually gave these people a second chance! Yes, I'm an idiot. The first time they sent me a very expensive flashlight (that took weeks to be delivered) that worked for about 3 minutes then died. It took me weeks just to get someone to respond to my complaint and then they would only replace the light, not issue a refund. The replacement arrived and was actually the exact same model number but it was a much less powerful light than what I paid for. After that it was impossible to get another response from them. My wife ordered a gift for me from Dino Direct about 8 weeks ago and it still hasn't arrived. I have emailed them, sent messages through their website and tried calling their number that they never answer or respond to messages from. Dino Direct is nothing but an exercise in frustration and if you just look around the net on Amazon even) you can usually find the same item for less and actually get it delivered. WHATEVER YOU DO, DO NOT ORDER FROM DINO DIRECT!!! You have been warned.

April 13, 2015
Unprompted review
Rated 1 out of 5 stars

Dresses havnt arrived!

my sister ordered a dress got confirmation still waiting for it ordered two more bridesmaid dresses paid for them no confirmation they havnt hot a email for these two dresses but have my sisters money can't contact them have emailed numerous times not replying seriously don't recommend this is straight robbery it's disgusting how do they get away with this!😡

January 24, 2015
Unprompted review
Rated 1 out of 5 stars

NEVER GOT ALL OF THE ORDER

ORDERED 4 LED STRIP LIGHTS AND AFTER 30 DAYS WAITING FOR THEM
OPEN UP THE BOX AND NO PLUG ADAPTERS TO PLUG THEM IN WITH ARE IN THE BOX, US PLUG ADAPTERS
E-MAIL THEM OVER AND OVER AND AS OF NOW 3 MONTHS LATER STILL NO PLUG ADAPTERS
CANT USE THESE LIGHTS YET
NEVER GET ANYTHING FROM THEM
NO CUSTOMER SERVICE WHAT SO EVER!!!!!!

December 22, 2014
Unprompted review
Rated 1 out of 5 stars

Very Poor Service Order#: 85814436-DD

I ordered a telephone on 6 June and over a month later it still hasn't arrived. I think there is some fraud here because seller has said that telephone was posted on 25 June (three weeks after I ordered it) and Dino Direct asks me to wait another five weeks. This would mean that I would lose PayPal protection and could not get my money back. I would like a refund. Finally the only solution was to initiate a PayPal claim. If you want to lose your money, use this company!

July 7, 2014
Unprompted review
Rated 4 out of 5 stars

Great store!

Fast shipping and great value for the money.
The andriod tablet I bought works even better that expected.
Thanks!

June 10, 2014
Unprompted review

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