DinoPC Reviews 

2,857
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Had stock when most other suppliers didn't and at a price unmatched by any at the time. Genuinely surprised by them as I've never heard of Dino pc until I stumbled on them looking for a gpu. Deli... See more

Company replied

Rated 5 out of 5 stars

DinoPC saved my nephew's Christmas, by being the only place which still had stock of the CPU we needed for his budget gaming PC. Great price, quick delivery, no problems. They even included the stock... See more

Company replied

Rated 5 out of 5 stars

What can I say - NVidia Geforce 30 series cards are rare as hen's teeth so to find an Asus Geforce RTX 3070 graphics card in stock and that was reasonably priced was s fantastic. Found Dino PC through... See more

Company replied

Rated 5 out of 5 stars

I've shopped with most of the large UK pc brands for components and dino beat them. The customer service is the best I've seen in this industry: instant helpful replies all day long. Prices a... See more

Company replied

Company details

  1. Gaming service Provider
  2. Computer Store

Written by the company

Dino PC closed in October 2022. Thank you to all our customers for your support over the years. To enquire about Esports computers for education, please contact Dino PC's parent company, Converge Technology Solutions, at websupport@convergetp.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

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4.8

All reviews

(2,857)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent company and great customer service.

I have had a number of dealings with their partner company Stone Refurb and DinoPC themselves. They have been everything you could ask for, helpful, expert when asking for support and ready to sit and listen rather than rush off to the next phone call. I have purchased an SSD from DInoPC, and was helped with the setting up of it so I could replace a slower HD in a laptop. The process was discussed and the job done, so very grateful for all the help. Price more than acceptable too.

March 3, 2021
DinoPC logo

Reply from DinoPC

Hi there,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase and I am pleased you are happy with the customer service.
Have a great weekend!

Thanks,

Rated 5 out of 5 stars

Thankyou to Dino pc technical sales

Thankyou to Dino pc technical sales. quick on answering questions & suggestions.
Quick on delivery.
I upgraded my pc I gave them my specs, they gave me the suggestions.
Working brilliantly.

March 3, 2021
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Reply from DinoPC

Hi Keith,

We are so pleased about how happy you are about the service at products at Dino PC.
Have a great weekend!

Thanks,

Rated 2 out of 5 stars

Cancelled order

Cancelled order

Cancelled my order (after taking my money) with very little explanation.

Update: Money was refunded eventually, while they assure me they will be getting the cancelled item back in stock at some point they will not honour the price I originally paid.

Updated to two stars, these things happen, but still a very negative experience for my first time using dinopc

March 1, 2021
Unprompted review
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Reply from DinoPC

Hi there,

I am really sorry about the experience you had with regards to the cancellation of an order due to stock issues earlier in the year.

Our apologies,

Rated 5 out of 5 stars

Great service

Great service, and the GPU I ordered arrived a day earlier than expected. Fantastic!

February 27, 2021
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Reply from DinoPC

Hi Alex,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from beginning of the year.
Have a great weekend!

Thanks,

Rated 5 out of 5 stars

Love these guys

February 25, 2021
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Reply from DinoPC

Hi Shaun,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from beginning of the year.
Have a great weekend!

Thanks,

Rated 4 out of 5 stars

Happy to snag a 30-series card without queuing

I was very happy to come upon a 5000-series CPU and 30-series NVIDIA graphics card without huge markups or needing to queue, which is no easy task these days. At least the markup on the graphics card was comparable to what I was willing to spend on a temp card, and I was lucky to come across the website when they happened to have a 3070 model in stock that didn't have a queue on it (as opposed to almost every other card in their inventory at the time).

My order information could have been more helpful before the order was shipped, as it only said the status was "order accepted" until I got tracking info a week later. Since I had ordered 2 items that had both gone out of stock after I placed my order, it would have been nice to know that my ordered items had actually been reserved for me from the inventory. Otherwise, it was a great experience from a vendor that I found somewhat randomly with a web search after being frustrated with the results from price aggregators of bigger retailers.

February 24, 2021
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Reply from DinoPC

Hi Adam,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from beginning of the year. Thanks for the feedback on the order system and there is being work done to improve that side of things.
Have a great weekend!

Thanks,

Rated 4 out of 5 stars

Much faster than expected build time

Much faster than expected build time. Sadly no contact before delivery, fortunate I was in. Also finding the damn Windows OEM code was a pain in the backside (tiny sticker on rear of PC). I would have given it a 5* rating as the build quality is excellent, just a few niggles relating to delivery and setup. I would highly recommend DinoPC.

February 23, 2021
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Reply from DinoPC

Hi Robin,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from beginning of the year.
Have a great weekend!

Thanks,

Rated 5 out of 5 stars

Wonderful Service

Wonderful Service. Some items were out of stock. They got in touch and offered alternatives and delivered them for free, rather than holding up the complete order. Excellent, will use again!! Thanks. Cannot recommend highly enough!

February 21, 2021
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Reply from DinoPC

Hi Aidan,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from beginning of the year and the service received.
Have a great weekend!

Thanks,

Rated 5 out of 5 stars

The pc case I ordered was accurate to…

The pc case I ordered was accurate to description, and a very fast delivery considering everywhere else was out of stock and overpriced.

February 17, 2021
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Reply from DinoPC

Hi Aaron,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from beginning of the year.
Have a great weekend!

Thanks,

Rated 4 out of 5 stars

Fast shipping

Fast shipping, very helpful customer services support and great product. DinoPC was a great choice for my purchase.

February 17, 2021
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Reply from DinoPC

Hi Dominique,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from beginning of the year.
Have a great weekend!

Thanks,

Rated 5 out of 5 stars

Would use again

Purchased a new 1660 Super GPU at a reasonable price - which is difficult to find these days. They delivered within the 5 days stated on the website so no issues.

I would use DinoPC again.

February 16, 2021
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Reply from DinoPC

Hi Ulrik,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from beginning of the year.
Have a great weekend!

Thanks,

Rated 5 out of 5 stars

Excellent from start to finish.

I stumbled across DinoPC after I was let down by another online retailer - I clicked on the Livechat option and quite quickly was responded to by Thomas, he was fantastic and made not only the buying process super easy, but the entire experience - His knowledge of what PC hardware I needed was excellent.

He was patient, super helpful, and just genuinely made the process fantastically simple.

Delivery was fairly quick, and the product is exactly as expected.

I was nervous after looking at some other reviews but honestly I couldn't fault any of the service I received at all and I'm absolutely delighted that I found the website - An absolute gem.

February 14, 2021
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Reply from DinoPC

Hi Adam,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from beginning of the year. I am really pleased that Tom was helpful and patient with you.
Have a great weekend!

Thanks,

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good packaging.

February 14, 2021
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Reply from DinoPC

Hi Mark,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from beginning of the year.
Have a great weekend!

Thanks,

Rated 5 out of 5 stars

Would definitely recommend.

Really good communication, good quality item, my Son is very happy, thank you.

February 13, 2021
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Reply from DinoPC

Hi Nicky,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from beginning of the year.
Have a great weekend!

Thanks,

Rated 5 out of 5 stars

Great

Great, communicative customer service, letting me know when GPUs were coming into stock, then selling them at a relatively fair price

February 13, 2021
DinoPC logo

Reply from DinoPC

Hi Mayank,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from beginning of the year.
Have a great weekend!

Thanks,

Rated 1 out of 5 stars

Not good

Not good, it doesn't cover the wifi range properly, hence bought netgear.

February 13, 2021
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Reply from DinoPC

HI there,

I am sorry you are unhappy with the device you purchased in February. I have checked and the customer service team were not contacted about any issues with the device sorry. I am glad you have sorted out a netgear item that is suitable for you.

Thanks,

Rated 5 out of 5 stars

Good place to buy pc parts honest and…

Good place to buy pc parts honest and reliable

February 12, 2021
DinoPC logo

Reply from DinoPC

Hi Dave,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from beginning of the year.
Have a great weekend!

Thanks,

Rated 4 out of 5 stars

Decent price

Decent price, little bit slow on delivery but given the current situation that’s ok! Thanks.

February 10, 2021
Unprompted review
DinoPC logo

Reply from DinoPC

Hi Dylan,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from beginning of the year.
Have a great weekend!

Thanks,

Rated 5 out of 5 stars

Pc came super fast exactly what was…

Pc came super fast exactly what was offered no problems at all A+++

February 10, 2021
DinoPC logo

Reply from DinoPC

Hi Sam,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from beginning of the year.
Have a great weekend!

Thanks,

Rated 5 out of 5 stars

Really nice customer services guy.

Really nice customer services guy. Speedy delivery.

February 9, 2021
DinoPC logo

Reply from DinoPC

Hi Nadeem,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from beginning of the year.
Have a great weekend!

Thanks,

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