DinoPC Reviews 

2,857
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had stock when most other suppliers didn't and at a price unmatched by any at the time. Genuinely surprised by them as I've never heard of Dino pc until I stumbled on them looking for a gpu. Deli... See more

Company replied

Rated 5 out of 5 stars

DinoPC saved my nephew's Christmas, by being the only place which still had stock of the CPU we needed for his budget gaming PC. Great price, quick delivery, no problems. They even included the stock... See more

Company replied

Rated 5 out of 5 stars

What can I say - NVidia Geforce 30 series cards are rare as hen's teeth so to find an Asus Geforce RTX 3070 graphics card in stock and that was reasonably priced was s fantastic. Found Dino PC through... See more

Company replied

Rated 5 out of 5 stars

I've shopped with most of the large UK pc brands for components and dino beat them. The customer service is the best I've seen in this industry: instant helpful replies all day long. Prices a... See more

Company replied

Company details

  1. Gaming service Provider
  2. Computer Store

Written by the company

Dino PC closed in October 2022. Thank you to all our customers for your support over the years. To enquire about Esports computers for education, please contact Dino PC's parent company, Converge Technology Solutions, at websupport@convergetp.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,857)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy customer

excellent customer advice and prompt service.

December 31, 2020
DinoPC logo

Reply from DinoPC

Hi there,

Thank you for taking the time time to leave a review, I am so pleased you are happy with the customer service you received, when you ordered with us last year.
Have a great week!

Thanks,

Rated 5 out of 5 stars

Delivery and Customer services with CPU and GPu

The team at dinopc delivered my CPU and GPU in time for Christmas.

The customer service guy who sounded like he was Welsh was very good and able to help with all my queries.

December 30, 2020
DinoPC logo

Reply from DinoPC

Hi Patrick,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchases from December, as well as being happy with the customer service.
Have a great week!

Thanks,

Rated 5 out of 5 stars

Great experience on a short supply item

Pre-ordered a Ryzen 5 5600x from DinoPC on the 18th November and given the current supply issues, was pleasantly surprised when I received it before Christmas. Communication was great and quick (even outside of business hours) when I asked about queue positions. The package was well protected and arrived a day early via DPD. I have already recommended DInoPC to friends and was very impressed with the service considering it wasn't one of the more known and larger companies such as Scan or Overclockers. Thank you!

December 29, 2020
DinoPC logo

Reply from DinoPC

Hi there,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your the pre order you made last year. We are so pleased you gave us a chance.
Have a great week!

Thanks,

Rated 5 out of 5 stars

Fantastic speedy service

December 27, 2020
DinoPC logo

Reply from DinoPC

Hi Lisa,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from December.
Have a great week!

Thanks,

Rated 5 out of 5 stars

Very good store

Very good store. Very fast delivery

December 27, 2020
DinoPC logo

Reply from DinoPC

Hi Damian,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from December.
Have a great week!

Thanks,

Rated 5 out of 5 stars

DinoPC delivers what they set out to do.

I pre-ordered a 5600x Ryzen 5 CPU with ease, waited a fair amount of time for AMD to sort themselves out with stock issues, DinoPC sent the 5600x out a couple days before Christmas and recieved it Christmas Eve ready for my new build on Christmas Day.

At first I was sceptical because I had never heard of DinoPC, but after ordering from them for a such a crucial part during low stocks and lockdown after lockdown, and at a pre-order price that didn't change during the low supply. Safe to say I'll be buying more products from DinoPC in the future because they really do deliver the goods.

The only downfall I can give is that I had to check the order had shipped via logging into the website rather than getting an E-mail confirmation that the order has been processed and shipped to the courier with tracking information. But that's pretty superficial and can be corrected in time.

Overall 100% recommend DinoPC for PC Enthusiasts. Thanks DinoPC!

December 26, 2020
DinoPC logo

Reply from DinoPC

Hi Jack,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase back in December. We are so pleased you gave us a chance!!
Have a great week!

Thanks,

Rated 5 out of 5 stars
DinoPC logo

Reply from DinoPC

Hi Samuel,

Thank you for taking the time time to leave a review, I am so pleased you are happy with the customer service you received when you placed your order in December.
Have a great week!

Thanks,

Rated 5 out of 5 stars

Very quick shipping

Very quick shipping - had a pre-ordered CPU, even close to Xmas it was shipped as soon as it was in stock and arrived the next day. Price was also good.

December 25, 2020
DinoPC logo

Reply from DinoPC

Hi Tom,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from December and the speedy delivery.
Have a great week!

Thanks,

Rated 5 out of 5 stars

Fantastic service and so helpful

Fantastic service and so helpful. Kate went above and beyond to get a last minute order delivered before xmas! I will definitely be using DinoPC in the future 😁

December 24, 2020
DinoPC logo

Reply from DinoPC

Hi Claire,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from December. I will make sure your feedback about Kate is passed onto her.
Have a great week!

Thanks,

Rated 5 out of 5 stars

Second pc I have ordered from here

Second pc I have ordered from here. Everything comes packaged super nicely, always arrive safe and everything is set up ready for me to use. Thankyou so much!

December 23, 2020
DinoPC logo

Reply from DinoPC

Hi Jess,

Thank you for taking the time time to leave a review, I am so pleased you are happy with your purchase from December.
Have a great week!

Thanks,

Rated 2 out of 5 stars

Ordered item was told it was in stock…

Ordered item was told it was in stock called them today and was told not this side of Christmas. Customer service was helpful.

December 22, 2020
DinoPC logo

Reply from DinoPC

Hi there,

Thank you for the review we take all our feedback seriously, positive and negative.
I can see the order you placed with the order number provided for this review, was delivered fine. I have checked and seen you had another order for some RAM. We close over Christmas, from the 23rd December to the 4th January and with a busy Christmas season we have had to order a lot more from suppliers, to replenish stock, and with us being closed for a period of time, it means our stock wont arrive until early January. I am sorry for the disappointment caused.

Have a great Christmas!

Thanks,

Rated 5 out of 5 stars

Blown away

I've shopped with most of the large UK pc brands for components and dino beat them.

The customer service is the best I've seen in this industry: instant helpful replies all day long.

Prices are good, and they're really transparent about timescales, preorders etc.

Wouldn't hesitate to recommend.

December 22, 2020
Unprompted review
DinoPC logo

Reply from DinoPC

Hi Arran,

Thanks for the 5 star review and recommendation!
I am really pleased you are happy with the customer service, and experience you have had with us, we look forward to doing business with you again.
Have a great Christmas!

Thanks,

Rated 5 out of 5 stars

Easy experience with them

Easy experience with them, cheaper than any competitor and fast dispatch

December 22, 2020
DinoPC logo

Reply from DinoPC

Hi Matt,

Thanks for the 5 star review!
I am really pleased you have had a good experience when shopping us.
Have a great day!

Thanks,

Rated 5 out of 5 stars

ordered my parts

ordered my parts (RTX 3070 & AMD Ryzen 5600X), received my parts early, everything works, no complaints will use them again

December 21, 2020
DinoPC logo

Reply from DinoPC

Hi Shaun,

Thanks for the 5 star review!
I am really pleased you were able to get your those elusive parts and in time for Christmas.
Have a great day!

Thanks,

Rated 3 out of 5 stars

Cancelled an order for there being no stock

Ordered yesterday some RAM for a computer I think on sale. I received an email today saying that they had 'ran out of stock' but looking on their website, you can buy the same product but for 20 quid more. Not very nice. If its not in stock, I shouldn't be able to order the product.

December 21, 2020
Unprompted review
DinoPC logo

Reply from DinoPC

Hi there,

Thanks for the feedback, I have looked into this and can see that you ordered RAM, that was clearance stock, which was the older line of that item, which is why is is cheaper, the more expensive you mention is a newer manufactured version and it why there is a £15 price difference. Unfortunately it over sold over the weekend, due to a system error, and it was not picked up, as we are closed at weekends. This was sorted first thing this morning when our team started.

I am sorry for any disappointment caused.
Have a great week!

Thanks,

Rated 5 out of 5 stars

Fantastic turnaround at busy xmas period

Quick delivery, only place I found with the RTX 3070 at RRP since our pre-order elsewhere was never going to show up despite it being made months ago, so this pretty much made my son's Xmas, as far as he is concerned Santa works for Dino

Although Ive never heard of Dino I have heard of Stone Computers which they are a part of - having worked in Education in both Finance & IT roles I knew I was in safe terrority as Stone have been on those procurement frameworks for a long time

Many thanks from us for getting this out to us so quickly, its highly appreciated

December 20, 2020
DinoPC logo

Reply from DinoPC

Hi Jack,

Thanks for the 5 star review!
I am really pleased you are happy with your service and delivery received by Dino PC and by Stone Computers, so happy we could get one of the elusive 3000 series cards for you.
Have a great week!

Thanks,

Rated 5 out of 5 stars

Ordered 2 items from Dino pc just…

Ordered 2 items from Dino pc just before Christmas and they arrived in the alloted time the website said they would, which is fantastic a week before Christmas. Parts where in good condition, no issues at all.

Did throw me when it was stone computers sending the parts. I'm guessing Dino pc is a part of Stone computers.

December 20, 2020
Unprompted review
DinoPC logo

Reply from DinoPC

Hi there,

Thanks for the 5 star review!
I am really pleased you are happy with the delivery of your goods. Yeah Stone Computers is our parent company, sorry for any confusion caused there.
Have a great week!

Thanks,

Rated 4 out of 5 stars

Palit GamingPro 3080

Palit GamingPro 3080, I ordered one on the 29th of October, it arrived Friday the 18th, the only constructive criticism I could give is several times I was told one thing for another to happen, such as Implying a card should arrive within a few weeks (stock arrived but not enough to cover my order, I get that this is out of the control of Dino PC but they overpromised and underdelivered, from a consumer standpoint that was frustrating, then it happened again when the item came into a dino, I got an email stating it will be sent in 48 hours, and a second email stating "This should ship tomorrow for delivery Thursday" as this was the most recent correspondence. I expected it Thursday. it didn't arrive.

I emailed stating my disappointment with being told one thing for another to happen, instead of a genuine apology or some attempt at reconciliation, I got an argumentative response. I could have sent them back with emails showing exactly what I meant but I'd rather play Cyberpunk and forget about it.

At the end of the day, they managed to secure a 3080 which at the moment is a nightmare to do.

December 20, 2020
DinoPC logo

Reply from DinoPC

Hi there,

Thanks for the 4 star review!
I am really pleased we were able to get you one the elusive 3000 series cards.
I am sorry you are disappointed with the service you received, enjoy Cyberpunk!
Have a great week!

Thanks,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look