Dipples Jewellers Reviews 

244
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

I had two rings enlarged. It was not made clear when I handed over my white gold ring engagement ring they would put a finish on making it look silver. I requested this to be removed. Standard procedu... See more

Rated 5 out of 5 stars

I was invited to the VIP event recently. Lynn Smith arranged our timings for arrival. We were well looked after during the evening. My wife found something that she very much liked and Lynn... See more

Rated 5 out of 5 stars

Joanna made the my visit to you a very relaxing and enjoyable experience. Professional and courteous, nothing was too much trouble, she showed me a range of products, before I chose a lovely Georg Jen... See more

Rated 5 out of 5 stars

I'd been wanting to buy a luxury automatic watch and the Longines Dipples Jewellers were advertising caught my eye. It was advertised at a great price so I decided to purchase it. I bought it onlin... See more

Company details

  1. Jewelry Store
  2. Gift Shop
  3. Jewelry Repair Service
  4. Watch Repair Service
  5. Watch Store

Written by the company

Established, smart shop selling jewellery, watches and china, with free gift wrapping and delivery.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

244 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(244)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

I bought a quality watch, exactly as advertised and at a great price with superb After Sales - friendly, quick and very customer focused.

May 14, 2023
Rated 5 out of 5 stars

Outstanding service

My wife and I have visited jewellery shops around the world and Dipples has been given us an experience that is up with the best. John has provided outstanding service and we are delighted with the eternity ring, Thsnks

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

From start to finish communication was very good. Arrived the next day . I ordered it with in the hour is was dispatched awesome.

April 14, 2023
Rated 5 out of 5 stars

People who love what they do

People who love what they do: This is what I thought when I received my order as I unpacked it.
- such beautiful thoughtful package, eventhought it was a sports watch! I didn't expect was a very nice surprise.
- superfast delivery: ordered Friday before noon, delivered Saturday noon.
-contacted on phone post online order to check stock as previously other jeweller failed me, very kind effective and professional handling of my query
- their stocks is actually really in stock

I would definitely buy from them again. Even for most expensive things I would trust them to do the right by me as a customer.

March 30, 2023
Rated 4 out of 5 stars

Excellent value product and promptly…

Excellent value product and promptly delivered. It would be a 5* review except that after initially leaving the site I received an email offering me 5% discount. When I returned to buy the discount was not available on the item in question, which is a mild disappointment as the discount had not been requested in the first place. But good overall.

February 6, 2023
Rated 5 out of 5 stars

EXCEPTIONAL SERVICE!

Superb! Fantastic service! In fact I would go so far as to say EXCEPTIONAL service! Less than 36 hours from order to delivery!
I would not hesitate to recommend DIPPLES to other potential customers.

January 31, 2023
Rated 5 out of 5 stars

Longines Automatic watch purchase

I'd been wanting to buy a luxury automatic watch and the Longines Dipples Jewellers were advertising caught my eye. It was advertised at a great price so I decided to purchase it.
I bought it online and the process was easy and efficient, went like clockwork haha. Delivery was within a couple of days, packaged well and secure.
It's a fantastic watch, really smart so delighted.

February 1, 2023
Rated 5 out of 5 stars

Great seller

Good and quick contact with seller. The problem with courier also was resolved quick. I am really happy and thank u.

December 28, 2022
Unprompted review
Rated 5 out of 5 stars

Good price for a watch that ticked all…

Good price for a watch that ticked all my wish list boxes. Postal strike meant that the watch was not delivered on the due date. Phoned the store to enquire and the lady was extremely helpful. Tracked the parcel for me and informed me how to track it myself. Excellent customer care.

December 21, 2022

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