Dipples Jewellers Reviews 

244
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

I had two rings enlarged. It was not made clear when I handed over my white gold ring engagement ring they would put a finish on making it look silver. I requested this to be removed. Standard procedu... See more

Rated 5 out of 5 stars

I was invited to the VIP event recently. Lynn Smith arranged our timings for arrival. We were well looked after during the evening. My wife found something that she very much liked and Lynn... See more

Rated 5 out of 5 stars

Joanna made the my visit to you a very relaxing and enjoyable experience. Professional and courteous, nothing was too much trouble, she showed me a range of products, before I chose a lovely Georg Jen... See more

Rated 5 out of 5 stars

I'd been wanting to buy a luxury automatic watch and the Longines Dipples Jewellers were advertising caught my eye. It was advertised at a great price so I decided to purchase it. I bought it onlin... See more

Company details

  1. Jewelry Store
  2. Gift Shop
  3. Jewelry Repair Service
  4. Watch Repair Service
  5. Watch Store

Written by the company

Established, smart shop selling jewellery, watches and china, with free gift wrapping and delivery.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

244 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(244)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was very happy with the service I got…HAPPY BUT UNHAPPY

Was very happy with the service I got but alas the watch didn’t fit my friends wrist so I had to return it. Had no problem returning it and money refunded truly happy with the service . Just unhappy that watch wasn’t any good for my friend she has a large wrist but wouldn’t hesitate to use Dipples jewellers again. Thank you

May 6, 2022
Rated 5 out of 5 stars

Rotary Henley GMT /04

Superb service. Ordered and the following day my package arrived. Packed well. The watch was perfect. I spoke to them on the day of the Web order to confirm as well and they were extremely polite and helpful. Highly recommended. I will definitely use them again. Thank you Dipples.

April 8, 2022
Rated 5 out of 5 stars

Can’t rate Dipples high enough.

Can’t rate Dipples high enough.
After looking for some months for a particular item of jewellery for a very special gift I had almost given up.
Then I tried Dipples in Norwich.
John met me at the door and was so very helpful, knowledgeable and amiable. Nothing was too much trouble. He spent time ringing various jewellery companies until he had found what I was looking for.
Time & time again I had no joy from other jewellers all saying
.. Sorry nothing we can do!
I am now awaiting my piece of jewellery to be delivered to Dipples.
Can’t tell you how happy I felt when I left the shop .. thanks to John!
If I purchase any other item I will certainly visit Dipples first.
Thanks again John and Dipples
🙂
Pat

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent and speedy service

I am always cautious when coming across a online retailer I have not used before. I had no need to be worried, simple to order, swift notification of order acceptance an despatch, and goods received in 2 days. Would not hesitate to use again. Thank you, Dipples.

March 10, 2022
Rated 5 out of 5 stars

Overall a very positive experience

Overall a very positive experience. Ordered a couple of chamilia charms and received a 5% discount for signing up to mailing list. Bonus! Very straightforward ordering and payment process. Items arrived promptly and in good packaging. I would shop here again in the future and definitely recommend.

February 14, 2022

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