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Rated 5 out of 5 stars

Ordered and item after a brief conversation on the phone, sadly couldn't get a fitting slot suitable to my availability as in amd out pf country travelling in camper. Bit delivery was spot on. Instr... See more

Company replied

Rated 5 out of 5 stars

Ordered various parts from this company all of which look fantastic on my 4x4. Had a few issues with brackets but nothing that couldn't be resolved with a quick call. My go to 4x4 company now purely b... See more

Company replied

Rated 5 out of 5 stars

Fantastic company to deal with, such a pity they only do side skirts to fit my SUV. Really fast delivery to Northern Ireland, my fitters made one phone call to these guys and they had the information... See more

Company replied

Rated 5 out of 5 stars

Great communication, quick response. Really helpful when I needed some information. I’ve order from them twice now, both times I had a good experience and got an excellent product. Good quality too. T... See more

Company replied

Company details

  1. Car Accessories Store
  2. Car Leasing Service

Information provided by various external sources

Suppliers of premium quality accessories and custom auto styling upgrades for many 4x4s, SUVs, vans, MPVs, minivans, pickups & off-road vehicles. Break free and have an adventure with our roof tents, awnings and expedition camping gear. Great after-sales service, free UK mainland delivery, full expert fitting service available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

331 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Ordered and item after a brief…

Ordered and item after a brief conversation on the phone, sadly couldn't get a fitting slot suitable to my availability as in amd out pf country travelling in camper. Bit delivery was spot on. Instructions for fitting (non supplied), but product excellent for what I want.
Am having it retro fitted by a company near where I am based shortly but product fits the description as advertised and perfect for what I. want

March 27, 2026
Direct4x4 logo

Reply from Direct4x4

Thanks for the review. If you need fitting instructions, contact our support team and they should be able to help you out. =) -CJ

Rated 5 out of 5 stars

The second time Iv used Direct4x4,I can…

The second time Iv used Direct4x4,I can only give 5stars for great service,great prices.
They have shipped to Ireland twice,with no hassle,just efficient service.

March 19, 2026
Unprompted review
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Reply from Direct4x4

Glad we could help and thanks for your custom! :) -CJ

Rated 5 out of 5 stars

Great communication and product

Great communication, quick response. Really helpful when I needed some information. I’ve order from them twice now, both times I had a good experience and got an excellent product. Good quality too. Thanks

January 28, 2026
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Reply from Direct4x4

Thanks for that, nice to hear. Let us know if there's anything else you need for your vehicle. :) -CJ

Rated 5 out of 5 stars

Fantastic Company

Fantastic company to deal with, such a pity they only do side skirts to fit my SUV. Really fast delivery to Northern Ireland, my fitters made one phone call to these guys and they had the information they needed within the same time of the phone call. 100% would and will recommend to others

January 5, 2026
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Reply from Direct4x4

So pleased we could help you out with your new steps! :) -CJ

Rated 2 out of 5 stars

I bought a hardshell roof tent off…

I bought a hardshell roof tent off these guys in November they did not send out the brackets to mount to my roof bars originally but even after receiving them they did not fit in the rails on the roof tent correctly so was a nightmare to fit the roof tent to the roof.
After using the roof tent in November with all the doors open a quarter to allow ventilation we experienced horrendous condensation due to there being no vents in the top of the roof tent to allow air to escape (other roof tent brands seem to have these vents) to the point the mattress and everything inside was soaked by the morning.
I never leave bad reviews but I would highly recommend to avoid buying their clam shell roof tents to save yourself a lot of hassle….
Their customer service was good and I got a refund but the product was very poor.

November 1, 2025
Unprompted review
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Reply from Direct4x4

Hi there Josh,

Thank you for your feedback. We’re very sorry to hear about the difficulties you encountered with one of our roof tents.

Regarding condensation, we understand how disappointing that must have been for you guys. Roof tent condensation can vary depending on weather, usage and ventilation practices, but we acknowledge that the design didn’t meet your expectations in this regard. Feedback like that will be shared with our product team to help improve future designs and quality control for tents in this range.

We’re pleased that our customer service team was able to assist you with your issue promptly and arrange a refund.

Thanks again for your clear and honest feedback; we wish you the very best with your future adventures! -CJ

Rated 5 out of 5 stars

Sidesteps on Hyundai Tucson

Very helpful on the phone.Recieved the goods very quickly.Told it was straightforward to fit.Was Abit wery when I received the sidesteps.A little thought and they were on. Look good and pleased with them.

December 15, 2025
Unprompted review
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Reply from Direct4x4

Great to hear! :) -CJ

Rated 5 out of 5 stars

What a great set of people

What a great set of people , especially the lady who served me , couldn’t do enough to help and very professional.
Reception area clean coffee machine as much as you want
As a team they couldn’t do enough for you.
I
Great service great company 👍

October 29, 2025
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Reply from Direct4x4

Thanks for that, glad we could help. :) -CJ

Rated 5 out of 5 stars

Second awning purchase

Very easy purchase, great item and very fast delivery. Great communication all round.
Very pleased, couldn't ask for better service.

October 27, 2025
Direct4x4 logo

Reply from Direct4x4

Aw, thanks for that, glad we could help you out. :) -CJ

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