DirectCream.co.uk Reviews 70

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Absolute top service from Jon. They go the extra mile to ensure your delivery arrives on time. Would not use another company purely for the service and great communication ⭐️

Company replied

Rated 5 out of 5 stars

First time ordering from directcream.co.uk, great selection, nice prices and nice clear, informative comms.. Let down by courier, DPD in my experience are the absolute worst, contents of the parcel we... See more

Company replied

Rated 5 out of 5 stars

We invested in a infuso 3 in 1 multi use, mounted soda device for use with cocktails , wine, cordial fruit drinks, powdered fruit drinks and also to carbonate your water. As well as creams and de... See more

Company replied

Rated 5 out of 5 stars

Never ordered from here before,but everythung waa so easy. You have a choice between home delivery or delivery to a parcipitating shop, as I did. You get emailed a QR code and go and collect. Would re... See more

Company replied

Company details

  1. Countertop Store
  2. Catering Food and Drink Supplier
  3. Food Products Supplier

Written by the company

Direct Cream is now under new management and we have dramatically expanded the range of products. I'm personally doing all the customer services - so any issues email support@directcream.co.uk or text 07397051880. Jonathan


Contact info

4.8

Excellent

TrustScore 5 out of 5

70 reviews

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Rated 5 out of 5 stars

Absolute top service from Jon

Absolute top service from Jon. They go the extra mile to ensure your delivery arrives on time. Would not use another company purely for the service and great communication ⭐️

April 15, 2026
Unprompted review
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Reply from DirectCream.co.uk

That very kind of you to leave such a nice review Bianka, have great day, Jonathan

Rated 5 out of 5 stars

Great service

Very fast and reliable service. Would 100% use again.

February 2, 2026
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Reply from DirectCream.co.uk

Thanks for the review Amalina - glad everything was to your satisfaction. Kind regards, Jonathan

Rated 5 out of 5 stars

Great service

Great customer service and communication.

March 27, 2026
Unprompted review
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Reply from DirectCream.co.uk

Thanks Jack, kind regards, Jonathan

Rated 5 out of 5 stars

Just what i ordered

Exactly, what i ordered. Great customer service from the team at direct cream.

Thanks again 👍🏾

February 25, 2026
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Reply from DirectCream.co.uk

Hi Liban, thanks so much for taking the time to leave a review. Glad you were happy with everything. Kind regards, Jonathan

Rated 5 out of 5 stars

We invested in a infuso 3 in 1 multi…

We invested in a infuso 3 in 1 multi use, mounted soda device for use with cocktails , wine, cordial fruit drinks, powdered fruit drinks and also to carbonate your water.
As well as creams and desserts etc .
Very handy as it can be wall mounted to save extra space but doesn’t have to be.
Also a great addition for use with the 2k cylinders which are not as heavy and easier to store.
Also we have the infuso cocktail machine which is brilliant so we use both the 2k cylinders and the normal 640g cylinders.
We Would really recommend both and all can be found on the website or contact Johnathan as he is always available and happy to help you and explain about any of there products.

February 17, 2026
Unprompted review
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Reply from DirectCream.co.uk

Thanks so much for your review Gabbee - glad you are finding the Infuso so useful! Kind regards, Jonathan

Rated 5 out of 5 stars

Brilliant service

First time ordering from directcream.co.uk, great selection, nice prices and nice clear, informative comms.. Let down by courier, DPD in my experience are the absolute worst, contents of the parcel were damaged beyond use. One quick email to Jonathan and a replacement was on it's way, delivered the following day. Thoroughly recommended, but NOT DPD!

February 18, 2026
Unprompted review
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Reply from DirectCream.co.uk

Hi Andy - sorry about what happened with your parcel. Thanks for understanding that whilst we pack them really well couriers seem determined to destroy them! Glad the replacement got to you quickly. kind regards, Jonathan

Rated 5 out of 5 stars

Excellent customer service & quick delivery

Used Bliss Drinks several times now, always been super quick delivery & very reasonable prices. I highly recommended this company.👍👌

February 4, 2026
Unprompted review
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Reply from DirectCream.co.uk

Thanks for the review Alison - glad you happy with our service, kind regards, Jonathan

Rated 5 out of 5 stars

Good quality

Good quality, Good price and Good customer service 5 stars from me.

January 10, 2026
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Reply from DirectCream.co.uk

Thanks Shane, Jonathan

Rated 5 out of 5 stars

First time I’ve ordered anything from…

First time I’ve ordered anything from this company. Couldn’t find the bottle anywhere else at a reasonable price. Not only did I get it here at a good price but there was a variety of delivery options which meant I received it very quickly. Definitely will use again

January 13, 2026
Unprompted review
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Reply from DirectCream.co.uk

Hi Joanne, thanks for taking the time to give us your review. Glad you like all the delivery options we offer - we find customers like the flexibility to choose which service suits them. All the best, Jonathan

Rated 5 out of 5 stars

Bisley 88g co2 Air Rifle Cartridge

Never ordered from here before,but everythung waa so easy. You have a choice between home delivery or delivery to a parcipitating shop, as I did. You get emailed a QR code and go and collect. Would recommend to anyone needing their products,good prices too.

January 14, 2026
Unprompted review
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Reply from DirectCream.co.uk

Hi Edward, thanks for taking the time to give us a comprehensive review and glad the DPD shop delivery option was useful for you. Kind regards, Jonathan

Rated 5 out of 5 stars

I purchased an infuso cocktail machine…

I purchased an infuso cocktail machine which you can also use for herbs and teas, whip creams, desserts and soda. Very happy with this purchase and would highly recommend this product. I’m even thinking about purchasing a couple more as you can use it for so many different purposes. You can also use at home not just for your business. Love the colour red it comes in which was a surprise 😊

January 5, 2026
Unprompted review
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Reply from DirectCream.co.uk

Hi Gabbee, ah thats great that you like the Infuso - as you say it has many uses from making N2O infused cocktails to CO2 charged soda. kind regards, Jonathan

Rated 4 out of 5 stars

Good company

Good company, reliable! Got the item between 3-4 working days

January 7, 2026
Unprompted review
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Reply from DirectCream.co.uk

Hi Samana, thanks for the review - FYI we offer very low priced next working day delivery services as well. kind regards, Jonathan

Rated 5 out of 5 stars

Good price

Good price, have used this company for a lot of years now and will not change. Arrived very quickly as it was a last minute Christmas present. Great products.

December 22, 2025
Unprompted review
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Reply from DirectCream.co.uk

Thanks for the kind review Mrs Cander. All the best, Jonathan

Rated 5 out of 5 stars

Top service everytime

Great service, I’m a regular customer and have had no issues. 100% recommend to all.

December 18, 2025
Unprompted review
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Reply from DirectCream.co.uk

Thanks Abdul - great to have you as a customer. Kind regards, Jonathan

Rated 5 out of 5 stars

Good service/fast

Thankyou for service again

December 16, 2025
Unprompted review
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Reply from DirectCream.co.uk

Thanks for this - i'm sorry about the delayed parcel and my reaction. I'll make sure we look after you on your next order! Jonathan

Rated 5 out of 5 stars

Arrived quickly and very well packed

Arrived quickly and very well packed ! Good value. I’m yet to taste it as it’s a Xmas present but looking forward to adding it to our coffees.

December 10, 2025
Unprompted review
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Reply from DirectCream.co.uk

Hi Steven, thanks for taking the time to leave us a nice review. Kind regards, Jonathan

Rated 5 out of 5 stars

Excellent customer care and pricing

They were very well priced for the product I ordered, their p&p was very reasonable as well. Shipment was very prompt, and when a query arose, they dealt with it in a totally efficient manner.

Will certainly order again from them as their customer care was so impressive

December 4, 2025
Unprompted review
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Reply from DirectCream.co.uk

Hi Mr F, thanks so much for taking the time to give us a review - good to hear we sorted everything out to your satisfaction. Kind regards, Jonathan

Rated 5 out of 5 stars

Amazing communication

Amazing communication
Jonathan is very pleasant and helpful
Different delivery options for your budget and convenience. We would recommend this company over any other online. Deliveries are always on time with good quality products

November 28, 2025
Unprompted review
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Reply from DirectCream.co.uk

Hi Athena, thanks very much for leaving such a kind review, Jonathan

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