Direct Derma Supplies Reviews 

229
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery service, noting that packages arrive promptly and reliably across numerous successful shipments. People consistently mention how remarkably easy the ordering process is, paired perfectly with a wonderful variety of amazing products available. Consumers deeply appreciate the dedicated and professional staff members who provide excellent communication and wonderfully quick responses to all inquiries. Frequent buyers also note that all purchased goods consistently arrive in perfect condition, establishing this business as a dependable long-term source. Many individuals express being genuinely happy with the overall services provided over several years of continuous business.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that everything arrives... See more

Product

Clients share positive opinions on product quality and delivery speed, highlighting genuine items arriving in... See more

Service

Consumers find service to be positive, highlighting overall satisfaction with the reliable support provided.... See more

Staff

Customers had positive experiences with staff, describing them as lovely, nice, and very professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reliable Supplier with Fast Service for Canada Dear Direct Derma Supplies team, Pros: Shipping in 4–7 days to Canada (DHL is excellent). Genuine products, competitive prices, promotions.... See more

Company replied

Rated 5 out of 5 stars

Purchasing from Direct Derma many years. Always quick response from them and they solve the problem, if something goes wrong (missing item, but they sent them quickly without problem). Highly recommen... See more

Company replied

Rated 5 out of 5 stars

The service is great! Emails are responded to promptly. Orders are processed quickly. Shipment is fast. Products are amazing. Prices are reasonable.

Company replied

Rated 5 out of 5 stars

I am very satisfied with my order. Everything arrived in perfect condition and the delivery was extremely fast. I would definitely recommend buying from here!

Company replied


Company details

  1. Medical Supply Store
  2. also in
  3. Beauty Product Supplier
  4. Beauty Products Wholesaler
  5. Health and Beauty Shop

About Direct Derma Supplies

Written by the company

We are a European online store based in Copenhagen, Denmark. We have many years of knowledge and experience within the aesthetic beauty industry, and we offer aesthetic medical fillers and other products at competitive prices to licensed clinics worldwide (BTB).

Our mission is to deliver original aesthetic medical device products from the most popular and innovative brands like Restylane, Juvéderm, Teosyal, Profhilo, and many more at the best prices in the market. Our vision is to be the preferred online one-stop-shop of aesthetic products, where our drivers are to be able to supply fast, be the price leader, and have an eminent customer service level.

Our greatest values are honesty, competitive prices, trustworthiness, loyalty, fast delivery, and giving our customers the best possible personal service.

All our products are CE marked, and we comply with the standards of the EU Medical Device Regulation.

Contact info

4.9

Excellent

TrustScore 5 out of 5

229 reviews

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4.9

All reviews

(229)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

E-Shoping here was very good…

E-Shoping here was very good experience. Original fillers , excellent prices and quick shiping.

August 15, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Šárka Běrská,

Thank you so much for giving us an excellent review - your words truly mean a lot.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Outstanding service and pricing

Amazing customer service. Great product selection. Fast shipping/ delivery.

August 9, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Johnny,

Thank you so much for your kind review - we truly appreciate you took the time to give us the 5-star rating and write those amazing words.

Thank you!

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Love there fillers

Love there fillers, always fast delivery

August 8, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Caroline,

Thank you for giving us a 5-star rating and for loving our fillers and fast delivery.

Have an amazing day.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Great reliable company

Great reliable company. I order every month

August 7, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Linda Zadow,

Thank you so much for taking the time to give us a 5-star review. We are so happy to have you as a loyal customer.

Thank you!

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Great company

Great company. Great product selection.

August 4, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Roman W,

Thank you so much for taking the time to give us such a great review. It truly means a lot.

I wish you a great day.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Good seller Fast delivery

August 4, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Paper Kan,

Thank you for taking the time to give us a 5-star review. We are really happy about your kind words.

I wish you a nice day.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Very professional and quick shipping

Very professional and quick shipping. Great selection of products a one-stop place for all my needs.

August 2, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Jael Hessabi,

Thank you for taking the time to give us a 5-star review - it truly means a lot.
We are so happy to read you appreciate our service and our product selection in our one-stop shop.

I wish you a wonderful day.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

A Winner

Every time a great selection of the products, smooth ordering process and fast reliable delivery (1-2 days). Price are working out cheaper than in the UK even with annoying additional VAT bill from DHL.
Can not recommend enough.

July 31, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Elyse,

Thank you so much for taking your time to give us such an amazing 5-star review. It really means a lot.

Have a lovely day.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Long lasting business relationship

I have been ordering from Direct Derma Supplies for over 6 years, service is fast, reliable, excellent product selection, excellent communication, delivery on time, highly recommended

July 29, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Tomasz,

Thank you so much for your kind review - it really means a lot. We are grateful to have such a loyal customer.

I wish you a lovely weekend.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

My No1 supplier for dermal fillers

I run a dermatology/esthetic practice in Ljubljana, Slovenia. For over three years, DirectDerma has been my preferred supplier for dermal fillers. My experience so far is excellent. Good price, fast shipping, items always delivered in flawless condition. Office is very responsive to any questions and enquiries.

July 27, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Vesna Tlaker,

Wow what an amazing review you have given our company - thank you so much for rating us a 5-star company. We are so happy to work with you and thank you for being a loyal customer for more than 3 years - we truly appreciate amazing customers like you!

Have a great day.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

authentic products

authentic products, many new products, competitive prices, fast delivery

July 27, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Ms. Ursulova,

Thank you for taking the time to give us such a great review. A big variety of products and always having the newest products on the market is very important to us so we are very happy to read that you also find this important.

I wish you a wonderful day.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

In almost 5 years of cooperation

In almost 5 years of cooperation, I've never had an unpleasant experience with Direct Derma Supplies. All employees are always more than willing to assist and dispatch the products as soon as possible. It's a pleasure for me to be able to work with such a reliable and trustworthy business partner!

July 26, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Mrs Lidija Eterović,

Thank you so much for your amazing and genuine review. We are very honored to be working with a loyal customer like you for so many years. Thank you for your kind words and a 5-star rating.

Have an amazing day.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Understanding and easy to deal with

I have been a customer of DDS for two years. The prices are reasonable, and their e-commerce specialists are responsive and polite. Recently, I encountered some defects likely due to shipping which was professionally and quickly dealt with by DDS.

July 26, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Michael,

Thank you for your kind review - we really appreciate taking your time to share your feedback! Giving our customers a good and professional service is very important to us.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Fast shipping and fast response!

July 26, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Ritsuko Kawato,

Thank you for taking the time to give us a review. It means a lot to us and I'm happy to read that you are satisfied with our fast shipping and response time since that is one of our main goals - to offer excellent service to our customers!

Have a nice day.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Trust seller

Quick delivery, long expiry date product.
Bought few times with no issue.

July 26, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Chiu,

Thank you for your kind reply. We are happy to read that you received your order quickly and that the products you received had long expiry - quick delivery and long exp. dates are what we always aim at offering our customers.

Have a wonderful day.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Great service

Product variety, super prices and very fast delivery

July 25, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Athanasios Badekas,

Thank you for giving us the headline "Great service". This is one of the most important values in our company; that our customers feel we always offer them excellent service and on top of that a big selection of the most popular products from the biggest brands - at amazing prices of course.

I wish you a lovely day.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Great service

Very reliable and quick service

July 25, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Janet,

Thank you so much for your kind words and for taking the time to review us. It means a lot. We are happy to read that our service level is high since this is the cornerstone of our business.

I wish you a lovely day.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

So happy

Professional and ethnic products

July 25, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Soha Jaafar,

Thank you so much for giving us the headline "So happy". This is all a company could ask for - happy customers. It means a lot you took the time to review us.

I wish you a nice day.

Kind regards,
Pernille Rex, CEO

Rated 5 out of 5 stars

Best customer service

Best customer service. Thank you so much. I am very happy customer. Thank you

July 25, 2022
Unprompted review
Direct Derma Supplies logo

Reply from Direct Derma Supplies

Dear Rosalind Thomas,

Thank you so much for taking the time to review us. We are really grateful for your kind words. Thank you for being a loyal customer for so many years.

Have a wonderful day.

Kind regards,
Pernille Rex, CEO

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