Only half the order arrived. I emailed them and no response. Phoned them 3 days later and they said item is out of stock. Will now be waiting until Wednesday for a refund. Will not be using again.... See more
Company replied
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See what reviewers are saying
Half the order was out of stock which was not what I understood when placing the order. Eventually the things I had wanted sooner turned up much delayed, more than a week after I was told they were g... See more
Ordered a whole house worth of sockets and switches. Best price I could find for my product online especially when buying in bulk and I did a lot of research. Arrived very quickly and order correct, s... See more
Overpriced carriage to N.Ireland not revealed until payment, carriage cost more than the items. Please stop ripping us off on carriage costs.
Company details
Contact info
Unit 1 Brookfield Industrial Estate, Leacon Road, TN23 4TU, Ashford, United Kingdom
- 01233 469228
- sales@directelectrical.co.uk
- www.directelectrical.co.uk
2.0
Poor
206 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Both service and product fantastic !
February 22, 2018
Unprompted review
Great service
Prices are brilliant, delivery on time and the staff are very helpful.
February 21, 2018
Unprompted review
Cheapest price but still excellent…
Cheapest price but still excellent quality.
February 19, 2018
Unprompted review
Great product at great price.
Great expeditious service! Best price too. Would buy again.
February 16, 2018
Unprompted review
Excellent service
Excellent service both times I have used this company.
Even including postage their prices are usually puss than half that of local high Street stores.
February 15, 2018
Unprompted review
Good experience and customer service…
Good experience and customer service very helpful.
February 14, 2018
Unprompted review
Speedy delivery
Speedy delivery. Good value for money. Good quality.
February 13, 2018
Unprompted review
Searching for a particular led bulb …
Searching for a particular led bulb ,found it easily with this company. Straight forward ordering and prompt delivery. Can't ask for anything more
February 12, 2018
Unprompted review
Very helpful sales service
Very helpful sales service. Products were great quality
February 12, 2018
Unprompted review
The process of buying from Direct …
The process of buying from Direct Electrical was as straight forward as a transaction ought to be.
February 11, 2018
Unprompted review
Thank you for an excellent service
Thank you for an excellent service
One item was faulty and you sent a replacement the next day
Thanks again
February 11, 2018
Unprompted review
Fast service with good priced products
February 9, 2018
Unprompted review
Fantastic easy to use
Fantastic easy to use, super quick delivery, very impressed!
February 9, 2018
Unprompted review
Fast dispatch and delivery
Fast dispatch and delivery. Items well packed and secure.
February 6, 2018
Unprompted review
Quick delivery.
February 5, 2018
Unprompted review
Very quick service.
February 3, 2018
Unprompted review
Everything was great.
February 3, 2018
Unprompted review
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