What amazing service from start to finish! This has to be one of the best companies I have ever bought from. I used the cushion replacement service for the rear cushions on a sofa and received a quota... See more
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Absolutely brilliant service. My Next sofa seat inners...can't even call them cushions were literally falling apart. Lumpy, uncomfortable and unsupportive bits of broken foam and wadding. The worst... See more
Wow! What a difference to my sofa! It's so comfortable now with the new cushions. It has also made a huge improvement to the appearance of the sofa. Looks great!
Thank you to all the staff at GB Foam, especially the lovely Sophia who I spoke to twice on the telephone ensuring my measurements were correct and purchases where best for my project. She went a... See more
Company details
Written by the company
Direct Foam is the first choice for anyone requiring foam cut to any size and shape and we specialise in sofa cushion replacement. Whether you need replacement foam cushions for your worn out sofa or cushions for your garden or outdoor space, we are able to bring you quality foam cushions at the best price, delivered directly to your door.
Contact info
Unit 1, Dial Post Park, Horsham Road, Rusper, West Sussex, RH12 4QX, Horsham, United Kingdom
- 01293 226652
- info@directfoam.com
- www.directfoam.com
Replied to 100% of negative reviews
Typically replies within 1 week
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Great cushions
Great cushions - really make our sofa look so much better (and so much comfier!).
Website is a little slow but otherwise easy to find the shape and type of foam you need.
Delivered well with minimal wait.
Fantastic company!
I got exactly what I asked for and quickly. Really easy to use website too. Extremely happy!
Direct Foam provided an exceptional service.
Direct provided an exceptional service. On visiting the factory I was given samples of foam to try and, once I had made my choice, they provided collection bags for my cushion covers within two days; these were collected on my chosen day. I confirmed and paid for my order and the cushions were returned within less than two days.
All staff with whom I had contact were very helpful.
They didn't fulfil the order
They didn't fulfil the order - a piece of foam I ordered and paid for never arrived. I've emailed the company and have had no response.

Reply from Direct Foam
Excellent service and product
Excellent service and product. Ordered a replacement foam cushion pad using the online ordering guidance and voila!!!! A few days later it arrived at our house and my husband is thrilled with his new, supportive, armchair cushion (huge improvement on the feather cushion he used to have that just squashed flat every time he sat on it).
Quick prompt Service & quality Product
Great company, helpful staff and excellent product.
An excellent company with great products, very helpful staff who understood my requirements and advised accordingly. The help I received made the last few weeks of my husband's life tolerable with a soft foam mattress that relieved stress on his joints. Thank you so much.
Happy Customer review
Straightforward website, excellent value for money, speedy delivery and a very good quality cushion made exactly to the right size......Thoroughly recommended
The company was able to supply exactly…
The company was able to supply exactly the right size foam for what was wanted. When the order arrived it was completely correct and very accurately cut to measurements, meaning that the bench cushions I was making were an excellent fit and the person they were given to was delighted with them.
An excellent company that gave me good…
An excellent company that gave me good and friendly advice when I rang them. My resulting order was professionally cut to the measurements I provided and arrived quickly.
Straight on to it!
Straight on to it!
Excellent service showing real interest;arrived on time--goods perfect
Great product
Quick delivery
Foam excellent quality and value for money highly recommend
Excellent product
Excellent product- really pleased with quality. Wasn’t sure what I needed but team was very helpful and knowledgeable providing different options to suit my needs.
Excellent service
Excellent service, price and quality, with great customer service.
Quality foam
Quality foam,ordered on line to fit a cover l had made. Gave the measurements and received foam that fits perfectly.
Great service too.
Bob&Jill (Selsey)
Happy customer
Easy website, good advice. Replacement cushions turned up quickly and was spot on.
Excellent all round customer service
Assistance given prior to purchase was excellent, & the product arrived within 4 days of being ordered. Also, they used a local supplier for delivery, hence helping their carbon footprint. Highly recommended.
Absolutely first class service
Absolutely first class service. Shannon helped with all aspects of my order, from quotes to final product created. Up to date correspondence on progress of the order throughout the process. The final product of two bespoke cushion and back covers for conservatory chairs and matching sofa, where stunning, flawless.. professionally stitched to a high standard, reasonably priced too. I would highly recommend to anyone. So glad I found this company
Easy ordering and excellent service .
Easy to order on line with excellent information about which foam is best to use .
Arrived well packaged and both pieces cut to the correct sizes . Kept well informed about order and delivery , excellent product and would highly recommend the product and the company .
Very pleased with my two recent orders…
Very pleased with my two recent orders of foam cushions. Easy to use website and prompt delivery (almost too prompt- the email saying the courier has it is followed immediately by one saying it will be delivered in the next hour or two, which is fine if you happen to be in, but not great if you're out).
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