Very weird . Got a bike from here a couple years ago . Had no issues : was delivered in a couple of days . Ordered spare parts as things have worn down since and I have received nothing for 4 weeks an... See more
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Bought 2 crash helmets as Christmas gifts for my Grandsons aged 5 and 3. These were ordered on 2nd December 2023 and advised on email I would be contacted when out for delivery. Nothing heard for 2 we... See more
Ordering very easy and delivered a lot quicker than expected. Very disappointed with after care. Bike has a battery fault and even thought told them within 24 hours, it’s now been 2 weeks since I’ve e... See more
Total fraud. My daughter ordered a radio control model kit for £329. She was sent a different model worth less than £180. Dirt bikes direct refuse to exchange for the correct model or to refund. T... See more
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Ordering very easy, big let down on customer service
Ordering very easy and delivered a lot quicker than expected. Very disappointed with after care. Bike has a battery fault and even thought told them within 24 hours, it’s now been 2 weeks since I’ve emailed them every other day, (couldn’t get through on phone) to actually get them to accept the battery back, which I have had to pay for and not been sent a replacement yet so who knows how long before the bike is actually usable for the purpose it’s intended for. Big shame really as it’s my sons bike and several of his friends were going to follow suit and order from there and now will be going elsewhere.
Front wheel bearing was broken and the…
Front wheel bearing was broken and the petrol tank was snapped in pieces. Waste off money

Reply from DirtBikesDirect
very friendly speedy reliable service
very friendly speedy reliable service, would have no problem using again

Reply from DirtBikesDirect
Boys not had a lot of use of the bikes…
Boys not had a lot of use of the bikes yet. But there was a washer missing I emailed over Xmas new year and have been s3nt the part missing. Excellent service thank you

Reply from DirtBikesDirect
Really quick delivery and all as…
Really quick delivery and all as expected.
My boys were very pleased at Christmas!

Reply from DirtBikesDirect
Amazing bike it’s more about the…
Amazing bike it’s more about the service when you try and contact them they are very rude

Reply from DirtBikesDirect

Reply from DirtBikesDirect
Great little bike for the money…👍
Great little bike for the money grandson loves it :) fast little bike when it goes but make sure you get some one with bike building experience as it's really hard to put together when it arrives not easy at all, but overall well worth the money 👍

Reply from DirtBikesDirect
The bike was bought for my son for…
The bike was bought for my son for xmas! When opened a part was broken! I emailed and was told a replacement would be sent out but nothing was received then after being used 3 times the bike stopped working! I have had to buy new parts in order to get the bike working again!! I will not recommend this company to anyone and i will not purchase again from this company!!
Pull start broke within 2hours use
Pull start broke within 2hours use, replaced pull start, continuously bogs out unable to ride, exhaust bolts rattled loose, very disappointed
I bought this for the little lad for…
I bought this for the little lad for Christmas came to Christmas Day when he wanted to go out on it and it never started the pull cord snapped so not been about to use it
Excellent product and service. Good firm to deal with
Asked for and now loved by recipient.
Very prompt delivery, excellent ordering.
Product excellent.
Thanks
exhaust cap snapped off
exhaust cap snapped off, engine holder snapped off and the fuel pipe was so dry it was solid to the point were it snapped in half. the bike wont start with out new equipment being bought. all round worst xmas present i ever bought for my children. dont buy unless bike has thoroughly been checked over!! oh and i bought 2 yes 2 and im having pretty much the same fuel pipe issue with that aswell. deffo not worth £460 for the 2 bikes!
A1 service and very fast delivery would…
A1 service and very fast delivery would definitely use again
Wouldn't recommend my son had a bike…
Wouldn't recommend my son had a bike for Xmas the fuel cap snapped when it was replaced he went out on it for the first time and the exhaust flew out and when looking at it it has snapped contacted the company to say they can't do nothing inhave to buy new exhaust won't be returning
Yes great what I got would buy again
Item came damaged but part that was…
Item came damaged but part that was damaged was sent out but the wrong part was sent out so had to wait even longer for the right part
Awful service
Awful service, bike turned up and when we put it together we realised it didn’t turn right fully. We found that there was a weld in the way that stopped it turning. We contacted company sent pictures and videos after they reviewed this they told us that this was normal. So I said it’s normal for a bike not to turn right. This was a week before Christmas they haven’t got back to me and have ignored my emails. It’s a shame because the bike looks great but don’t buy this product because it doesn’t turn right and according to the company this is normal
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