Discount AC Parts Reviews 

205
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

The order I put in was expedited fast. The items were exactly as expected. Unfortunately the shipping company damaged one of the item and I had to return it. Discount AC Parts processed my return p... See more

Rated 4 out of 5 stars

I have had good results with discountacparts.com. The first compressor I got from them went bad and leaked oil in the first year. They replaced it free of charge. They are easy to deal with, ordering... See more

Rated 5 out of 5 stars

Items as described & shipped promptly. A little more detail on the info page would have been helpful. I received a compressor, accumulator, filter/expansion valve, & oil. Runs great with discharge air... See more

Rated 1 out of 5 stars

Been trying to contact the warrantee department for over 1 week. Automated answer system always says hold times exceed 60 minutes. Even when I try to hold, the call keeps getting dropped! How can I re... See more

Company details

  1. Auto Parts Store
  2. Auto Parts Manufacturer
  3. Car Accessories Store

Information provided by various external sources

A/C Compressor, AC Compressor and Condenser from Discount AC Parts


Contact info

3.8

Great

TrustScore 4 out of 5

205 reviews

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No history of asking for reviews

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3.8

All reviews

(205)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

I did not receive the full order.

I did not receive the full order.
After three calls explaining that the full order was needed in a couple of days,
I informed them that I wanted a full refund.
I returned the piece that I received and it took a couple of weeks before the refund was

August 21, 2024
Unprompted review
Rated 1 out of 5 stars

Dishonest

Dishonest! Marketed parts leading customer to believe are U.S. made but they’re Chinese.

I pointed out I could’ve bought the same part for half at two other sources but chose them because they lead you to believe you will be getting U.S. Made part. I demanded a partial refund to match the others.

DiscountACParts is Discount Auto Parts. They totally ignored me when messaging on their site and several emails!

Terrible when Americans are treated this way in America with American companies!

Legal means are now in play.

email me for proof!

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Product came quickly

Product came quickly, intact and not damaged, perfect shape. Installed by my husband and working beautifully!! Thank you Discount AC parts, this was my first order and I am sure I will be back as needed!!(

September 7, 2024
Unprompted review
Rated 2 out of 5 stars

Company is not responsive to warranty claims

Bought a complete kit for my truck about a year ago. The drier was different size from the factory piece, so it did not fit in the holder. They sent an orifice that is supposed to go in the condenser before installing the lines. My truck has the orifice in one of the lines, so the part was not needed and ruined the new condenser. I bought a condenser to complete the installation. The system worked for about 10 month and the compressor quit. The links on the website to the warranty claim forms are not functional. I reached out to the company twice and have yet to get a response. Just an automated email from their automated system that my request is being processed. I purchased the 5 year extended warranty so it should be covered, but after two weeks the company is non responsive. Spend a few extra $ and buy from someone more reputable.

August 27, 2024
Unprompted review
Rated 3 out of 5 stars

Bad warranty policy

Received a defective item and contacted Discount AC Parts immediately. They offered a free replacement, however they did not pay for shipping the defective item back to them because I'm in Canada. I will also have to pay the customs duties and UPS brokerage fee, again. So, I have to pay extra $76 for the seller's mistake. That said, the customer service was responsive and friendly.

Update after receiving the replacement:
Don't know why, but it turned out that I only had to pay for shipping the defective item back, but not the customs related expenses.

August 6, 2024
Unprompted review
Rated 3 out of 5 stars

The ac parts seem good

The ac parts seem good, the expansion valve block was not machined right so I couldn't use my pressure switch and had to jump it.
Well see how the parts hold up.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

They sent everything I needed to do the…

They sent everything I needed to do the job. I wasn't even considering changing the receiver/dryer until it arrived with the compressor. PAG oil and replacement washers, all at a great price. And the A/C is blowing cold!

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered a full A/C bundle

I ordered a full A/C bundle. Compressor, evaporator, condenser...etc.
The parts came quickly and after the installation my A/C works beautifully.
I have no complaints. The price was reasonable and the process from start to finish was completely painless. If I need more parts in the future I will be purchasing with Discount A/C Parts again!

July 11, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a straight rip off

This company is a straight rip off . I spent $283 on an air compressor kit a week ago I told them it got delivered to the wrong address they confirmed it was the wrong address . I told them I wanted a refund and they have yet to respond .

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Good Value For The Money

I purchased my kit in April 2024. Received it a few days later. I flushed everything that could be flushed for the warranty requirements and installed it the first week of June. Thus far, there are no issues and everything works as it should. I can't say how long it will last yet, but with the appearance of the quality, and the thoroughness of the installation, it should last awhile. Thus far, for the kit price and the extra cost of the extended warranty, I think I'm covered for awhile. I'm very satisfied.

June 15, 2024
Unprompted review

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