Marks Tey Discount Petfoods Reviews 40

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Marks Tey Discount Petfoods have a very large selection of feeds. We have used them for a variety of our animals (livestock and domestic) for years. The whole team are very helpful especially Rich &... See more

Rated 4 out of 5 stars

Great Service friendly staff a product range that's almost a one stop shop. Price point good but can be found cheaper if you shop around but not very often in one place. Always happy to help could... See more

Company replied

Rated 5 out of 5 stars

Don't believe everything you read on the internet! The review from Kim (1st Aug 2020) nearly put me off ordering, but I couldn't resist the prices here! I ordered 8 cases of Natures menu dog food f... See more

Rated 1 out of 5 stars

Went today to try and get stuff for my puppy due to cov id they werent allowing in their words browsing but staff had no protective gear they allowed me and my partner in to be dictated what they was... See more

Company details

  1. Animal Feed Store

Information provided by various external sources

We are an experienced pet store in Essex boasting over 28 years of experience. We specialise in providing discount pet food and other supplies to directly compete with national chains and supermarkets on price, as well as offering a far superior and personal service to customers throughout the UK. As one of the leading pet stores in Essex, we stock a massive range of pet supplies all of which are available at massively discounted prices. We also provide a highly personalised service in which you are able to choose your requirements and make a request for items that we don’t have in stock. Whether you need discount pet food, toys, accessories or other discount pet supplies, we aim to cater for all of your pets need in one easy to reach location. Due to our extensive experience as a pet store in Essex, we understand each individual pets needs and we only stock the highest quality discount pet supplies. Customer satisfaction is extremely important to us and we ensure that we provide an excellent experience both in store and online. As part of our online experience, we have created a quick and efficient e-commerce platform that allows you to purchase discount pet food and other supplies easily with guaranteed next day delivery when an order is placed before 1pm. If you have any questions or queries, our expert team are on hand to satisfy your needs. We pride ourselves in being an established pet store in Essex and can post our discounted pet food and supplies throughout the UK quickly and safely.


Contact info

4.1

Great

TrustScore 4 out of 5

40 reviews

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Rated 5 out of 5 stars

Best Animal Feed company in the Braintree area

Marks Tey Discount Petfoods have a very large selection of feeds. We have used them for a variety of our animals (livestock and domestic) for years. The whole team are very helpful especially Rich & Dan and nothing is too much trouble for them to source.

Prices are very competitive and always service with a smile. Knowledgeable team and highly recommended.

January 7, 2025
Unprompted review
Rated 3 out of 5 stars

Up and down

Jacket potoes were nice the drinks were good but the cream on top of the vegan cake please make sure you tell people what it made from went straight through me am lactose intolerance but could of been worse if I had milk allergy please keep this mind when making alternative cakes

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

I have purchased from this company a…

I have purchased from this company a good few times and have had no problems at all, staff friendly and quick delivery.

My kitties are very fussy and like good food, it's only this company that have the food I need, will deffo purchase again. Thank you!

February 22, 2023
Unprompted review
Rated 5 out of 5 stars

looked on internet for dog food came…

looked on internet for dog food came across this site ordered dog food pleasantly surprised how Good ease of ordering to finalising payment was and the next day delivery is a real plus excellent service definitely would recommend and will use in future

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent!

Stumbled across this site and wasn't sure. Took the gamble and all I can say is fantastic. Great price on what I wanted, next day delivery. Can't really fault it and will be using again.

February 2, 2022
Unprompted review
Rated 2 out of 5 stars

Visited store today and have shopped…

Visited store today and have shopped there quite regularly over the years, have always thought staff were fairly indifferent and really not particularly friendly just interested in getting your money and today was no different so i Will not be returning as I would prefer to spend my hard earned money elsewhere where there's at least a smile.

October 14, 2021
Unprompted review
Marks Tey Discount Petfoods logo

Reply from Marks Tey Discount Petfoods

Hello Stephanie,
I'm very sorry you received poor service when you visited us. We strive to provide the best service for everyone who uses our shop and value their custom.
I hope that you will consider giving us another chance.
My apologies again.
Daniel Atkins
Marks Tey Discount Petfoods

Rated 5 out of 5 stars

Quick delivery, happy customer

I hadn't been able to buy Gourmet Gold cat food in the supermarkets for a few months. My cat has been poorly and I wanted to help fatten him up so was pleased to find this site had some in stock as this is the only food he seems to enjoy. My order was delivered the next day. One happy cat and one happy owner!

April 13, 2021
Unprompted review
Rated 5 out of 5 stars

Was a bit hesitant at first after…

Was a bit hesitant at first after checking out their reviews but they had in stock the cat food our local supermarkets had run out of.
I needn't of worried as not only was it cheaper but it arrived next day as advertised.
Will use again.

February 28, 2021
Unprompted review
Rated 5 out of 5 stars

Great service by a great team

This review is not just about the last transaction but we have used them for 15 years and can honestly say that we have always find the staff to be more than helpful and the prices are more than reasonable plus they carry an amazing amount of stock.

February 8, 2021
Unprompted review
Rated 1 out of 5 stars

Would have given them minus stars if…

Would have given them minus stars if possible, I ordered some dog worming tablets,and received an email saying they have been posted, however a couple of hours later received another email saying that the order has been cancelled because the items weren't in stock.

February 8, 2021
Unprompted review
Rated 5 out of 5 stars

Don't believe everything you read on…

Don't believe everything you read on the internet!
The review from Kim (1st Aug 2020) nearly put me off ordering, but I couldn't resist the prices here!
I ordered 8 cases of Natures menu dog food from their website on Sunday night: I received an email the next morning at 9:06am to say that the order had been shipped. I then received a message from DHL at 9:19am giving me an estimated arrival time, and I received my order on the Tuesday, less than 48 hours after placing my order.
An excellent experience, and I will definitely be using Discount Petfoods again.

September 15, 2020
Unprompted review
Rated 1 out of 5 stars

I Got nothing for the money I paid them

I ordered from these on line, did not recieve the order or the refund I was told I was getting. Now they won’t respond to messages through their web site and emails to them come back as can’t find. I am not asking bank to get my money back through charge back.
Would not advise any one to use them unless you want to risk losing your money. Not a good company

August 1, 2020
Unprompted review
Marks Tey Discount Petfoods logo

Reply from Marks Tey Discount Petfoods

As discussed the courier attempted to deliver the parcel to you 3 times before returning it to us. The driver photographed your front door (which we sent to you) to show that delivery had been attempted.
We agreed to refund your order, in full, including the delivery cost which we cannot reclaim. The refund was in your account within a few days (this is out of our control).

Kind regards
Marks Tey Discount Petfoods

Rated 1 out of 5 stars

Went today to try and get stuff for my…

Went today to try and get stuff for my puppy due to cov id they werent allowing in their words browsing but staff had no protective gear they allowed me and my partner in to be dictated what they was giving me and trying pile it up before i could look the lady who i presume was a manager was extremely rude and told me if i didnt like it to go elsewhere ! Dont worry love i will puts lil businesses to shame 😡

June 15, 2020
Unprompted review
Rated 5 out of 5 stars

Great

Was a bit sceptical using this site for the first time, as there weren’t any recent reviews. Took the plunge and.......no problems. Really good prices and fast delivery. Will be back. Many thanks.

June 2, 2020
Unprompted review
Rated 5 out of 5 stars

Win win!

Highly recommended
Great prices - great service. I ordered on-line and my 30kg order arrived a couple of days later with free delivery.

I dealt with Sam when I called - thoroughly nice chap.

Great to deal with nice people and save money. Win win!

November 20, 2019
Unprompted review
Rated 5 out of 5 stars

Good Price Fast Delivery

Very good company to deal with...always reasonably priced and purchases despatched very quickly

June 20, 2016
Unprompted review
Marks Tey Discount Petfoods logo

Reply from Marks Tey Discount Petfoods

Hi Tony,

Thanks for the review!

Regards

Marks Tey Discount Petfoods

Rated 5 out of 5 stars

Fab x

Always a fab service and always so helpful xx

June 15, 2016
Unprompted review
Marks Tey Discount Petfoods logo

Reply from Marks Tey Discount Petfoods

Hi Mr/Mrs Kent,

Thanks so much for taking the time to leave us a review.

We look forward to seeing you again soon.

Regards

Marks Tey Discount Petfoods

Rated 4 out of 5 stars

Satisfaction & Service

Great Service friendly staff a product range that's almost a one stop shop. Price point good but can be found cheaper if you shop around but not very often in one place.
Always happy to help could do with more regular information emails with each customers fast sellers collected from the sales D/B.
Would I recommend YES
SCORE 8/10

June 14, 2016
Unprompted review
Marks Tey Discount Petfoods logo

Reply from Marks Tey Discount Petfoods

Hi Joe,

Thanks for your review.

We try and keep our prices as low as possible but appreciate that sometimes we can't always be the cheapest on everything. We have recently introduced a price promise where we will match the price of other pet shops within a 10 mile radius, details of this can be found on our website.

At the moment we don't have a database of customer sales in order to tailor emails, but this is certainly something we will look into.

Thanks again and we hope to see you soon.

Regards

Marks Tey Discount Petfoods

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