Discount Watch Store Reviews 

494
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Shame I can't rate them 0 stars. Ordered watch, fine. Delivery time? fine. Watch quality? I wouldn't know. The watch arrived but didn't work, and by didn't work I mean completely dead (it was a digita... See more

Rated 1 out of 5 stars

Despite me previously inquiring if there was a 'Swiss Made text on the dial and as per website pictures I was sent a watch without 'Swiss Made' text on a dial. Typical 'mouse and cat' game where 1 ou... See more

Rated 2 out of 5 stars

They replied after placing order that the watch failed their inspection and no more available. They offered to try and find me another but shouldn't that be automatic to fulfill the order? Simple p... See more

Rated 1 out of 5 stars

Watch delivered and didn't work correctly so I could properly set correct time. They said it was working properly and if returned I would have to pay shipping. Further discussion made clear they wou... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Shop over 3000 styles of fine watches from over 50 name brands including Bulova, Casio, Citizen, Fossil, Hamilton, Invicta, Luminox, Michael Kors, Marc Jacobs, Orient, Seiko, Swiss Army, Timex, Victorinox, and many more. We also carry name brand handbags and sunglasses from brands such as Kate Spade, Michael Kors, and Ray-Ban.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

494 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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1.3

All reviews

(494)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer sevices

I really don't know how to say exactly because English is my second language,
I see that the customer service is deserve to be international guest service.

Tommy

February 2, 2016
Unprompted review
Rated 2 out of 5 stars

Arrived damage

The watch arrived and the minute hand was broken about half way down. Apparently there is no quality control either at the manufacturer or from Discount Watch Store.

January 30, 2016
Unprompted review
Rated 5 out of 5 stars

Great Reliable Vendor

I have purchased many watches over the years from DWS & always have had a smooth transaction with them.On a few I had requested a price match & they always came back with a lower price after verification. Great reliable vendor to deal with,

January 30, 2016
Unprompted review
Rated 5 out of 5 stars

Great Experience

Quick and easy and on my wrist within days. Will recommend to friends and family!

January 30, 2016
Unprompted review
Rated 5 out of 5 stars

EASY

Easy to shop and purchase. Online agent very helpful!!

January 29, 2016
Unprompted review
Rated 5 out of 5 stars

If u want to but a wristwatch,buy it here.

Really the best online watch shop that exists.client support is fast and can help u with any question u might have.dellivery from USA to Croatia in 5 days is really super super fast.i got my Casio G-shock here for half the price!the price really cant go any lower than what this shop sells.this was my first order here,but no doubt i will do so again when i need.and you can offer the price for the watch u want to buy.excellent shop,will recommend it to others.a+

January 26, 2016
Unprompted review
Rated 5 out of 5 stars

Extremely Satisfied

Terrific service, speed of delivery & prompt communication. I would purchase from Discount Watch Store again!

January 24, 2016
Unprompted review
Rated 4 out of 5 stars

Decent

I bought a watch as a present for my partner, it was the only place that still had the watch I wanted in stock and delivered to the UK. I believe it to be authentic as it was listed as a dealer on the Citizens website but I don't really know anything about watches to be sure. My only gripe was that this company uses DHL which I thought was great at first but turned out to be a major annoyance. It lets you track and select a delivery date for your parcel. The date I selected came and went but my parcel was still on hold. I emailed DHL asking why and just received what seemed to be an automated response as it didn't answer anything. I eventually had to call them (they don't seem to have a free number either) for them to just apologise and schedule it for that afternoon. No one gave me a reason about why it was still being held. Thankfully, I wasn't in a rush but it did mean that I waited at home all day for no reason.
Maybe use a different courier?

January 24, 2016
Unprompted review
Rated 5 out of 5 stars

ORIENT FEZ05002B0

Excellent online shopping experience. Product is beautiful, The pictures do not do it justice. Highly impressed.

January 23, 2016
Unprompted review
Rated 5 out of 5 stars

couldnt be better

I was a little sceptical about ordering from this company at first because i never heard of it. I emailed a question to customer service and they responded quickly. My order was shipped out the same day and was sent to me within days. I was very impressed by the turn around time for processing. The item ordered was as described and in its original packaging with papers and warranty. This was a great first experience for myself and I will share and repurchase in the future.

January 22, 2016
Unprompted review
Rated 1 out of 5 stars

Probably never buy from here again

I purchased a watch of their website and was told in an email a few days later that the watch didn't pass their quality test and they only had one left. Why sell a watch if it doesn't work. No mention of a replacement or some sort of compensation for my displeasure and lost of time.

January 16, 2016
Unprompted review
Rated 5 out of 5 stars

It's good

I bought a watch and it's cheaper. The watch is perfect! your service is good. I like this website.

January 14, 2016
Unprompted review

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