Discount Watch Store Reviews 

494
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Shame I can't rate them 0 stars. Ordered watch, fine. Delivery time? fine. Watch quality? I wouldn't know. The watch arrived but didn't work, and by didn't work I mean completely dead (it was a digita... See more

Rated 1 out of 5 stars

Despite me previously inquiring if there was a 'Swiss Made text on the dial and as per website pictures I was sent a watch without 'Swiss Made' text on a dial. Typical 'mouse and cat' game where 1 ou... See more

Rated 2 out of 5 stars

They replied after placing order that the watch failed their inspection and no more available. They offered to try and find me another but shouldn't that be automatic to fulfill the order? Simple p... See more

Rated 1 out of 5 stars

Watch delivered and didn't work correctly so I could properly set correct time. They said it was working properly and if returned I would have to pay shipping. Further discussion made clear they wou... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Shop over 3000 styles of fine watches from over 50 name brands including Bulova, Casio, Citizen, Fossil, Hamilton, Invicta, Luminox, Michael Kors, Marc Jacobs, Orient, Seiko, Swiss Army, Timex, Victorinox, and many more. We also carry name brand handbags and sunglasses from brands such as Kate Spade, Michael Kors, and Ray-Ban.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

494 reviews

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1.3

All reviews

(494)

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Rated 1 out of 5 stars

Very uncooperative! Terrible customer service

I ordered a watch for Christmas to be delivered to my parents Home in a different state, because I am out of town for the holiday. I confirmed the purchase with a representative after I spent time purchasing it online, but they would not ship it to where I was. Supposedly they couldn't because the shipping address was different then the billing, then why do you have the option? The representative hung up on me when I told her just to cancel it, without trying to work it out! Very upset about my visit to this company!

December 25, 2015
Unprompted review
Rated 5 out of 5 stars

Great experience as usual!

Honest company, made a price match for me! It was done super fast, within a few hours I was all set . Every time I call DWS I'm on the Phone immediately, no answering machines or long waiting periods. There is real people who actually answer. Service is amazing and prices are great! I'm in Canada not far from USA border and usually ship my purchases to the border and pick them up to save on heavy shipping costs and duties, but with DWS I ship straight to my house because they offer such low international shipping rates and super fast shipping. Highly recommended company. Thank you

December 24, 2015
Unprompted review
Rated 5 out of 5 stars

great price and service

the prices were great.The watch I ordered was a gift and the person didn't like the style.I contacted them and they helped get it returned with no problems.I would recommend them for your next watch purchase.

December 24, 2015
Unprompted review
Rated 5 out of 5 stars

Great experience

The order was very easy to place, I used a discount code which I had no problem at all with. The shipping and processing was very fast even though it's holiday season. They kept me informed of when my order was received, when my payment was being processed and when it finally went through. They informed me when my order was being processed for shipping and when it was, they provided a tracking number. I recommend this company and will purchase again from them in the future. Thanks!!

December 24, 2015
Unprompted review
Rated 5 out of 5 stars

FAST shipping with no problems!

Discountwatchstore was great. Ordering was easy and shipping was amazingly fast! A bit dissatisfied with the fit of the Taser watch band however but not their fault.

December 23, 2015
Unprompted review
Rated 2 out of 5 stars

discount watch store

When I asked for help, the woman that answered me didn't seem to know a lot about the watches being sold. She was nice, but not as helpful as I had hoped, I ordered a watch on Dec. 8; today is Dec 23 and it's not here yet. I am unable to track the order, so I have no idea when it will arrive.

December 23, 2015
Unprompted review
Rated 5 out of 5 stars

Great!

It made my shopping experience easy and fast. It was also cheap!

December 22, 2015
Unprompted review
Rated 5 out of 5 stars

Great casual watch at an excellent price

I needed an inexpensive casual watch, and found what I wanted of the DWS website. Ordering was a snap, including free shipping. Watch arrived within a week of ordering.

This is my second order, with DWS, and I look forward to doing business with them in the future.

December 22, 2015
Unprompted review
Rated 1 out of 5 stars

0 Christmas ruined, thanks to this store.

I placed my order on Dec 14 2015, my package was shipped the same day. The item was shipped from Windsor, CT on Dec 14 2015, then it arrived at Bridgeport, NJ, on 12/15/2015 then New York, NY, 12/15/2015 all the same day. Finally it was received at Fort Lauderdale, FL, United States 12/21/2015 5:39 A.M. **** I called the company as I am very upset a this point. I live in the Bronx, NY. How is it possible that my package goes around the world before arriving to my area. I don't get it. I honestly do not recommend this store as the customer services is terrible as well. You don't maintain a business by lying to your customers. You need to gain your customers trust to earn good business. But I guess this is not your priority and you are just around for the money you make. Never again, and I will never ever recommend you to anyone. You have my word on that.

December 22, 2015
Unprompted review
Rated 5 out of 5 stars

Fine service, great prices

I had a very pleasant shopping experience. They accepted my offer for a Bullova Titanium Marine Star and their internet "live chat" representative was very helpful and courteous. Their price was better than anyone else I found and the watch was delivered in only 3 days. I doubt you will find a better place to buy a watch than here. Highly recommeded.

December 21, 2015
Unprompted review

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