ALEX is the absolute best!!! He’s my account manager and words can’t describe how amazing he is!! Absolute life saver, guy works harder than just about anyone I’ve ever Disputifier I have been usi... See more
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Blad was absolutely incredible. He was extremely patient as he helped me set up chargeback alerts and integrate everything. He was basically helping a grandpa, so I appreciate how helpful he was. He s... See more
Customer service Juan was a cool guy who read my whole chat paragraph, made every fix without needing to ask any questions or anything.
Sucks sucks sucks !! tons of money lost because of their careless service: - They wont respond to claims in time ( so all cases get closed in favor of buyer) - integrations ( paypal, stripe, SP)... See more
Company details
Written by the company
Disputifier is an AI-powered platform that automates chargeback management and prevention for your business. We help merchants win more disputes and stop chargebacks before they happen by handling every step—from real-time alerts to automated responses. Disputifier integrates with all major processors, making it easy to plug into your existing stack. Key Features: End-to-End Automation: From alerts to submission, we handle the entire chargeback process so you don’t have to. AI-Driven Dispute Responses: Our machine learning models craft customized, high-converting responses to maximize win rates. Fraud Detection & Prevention: Identify and block risky transactions before they lead to chargebacks. Chargeback Alerts: Get real-time notifications from Verifi and Ethoca so you can act before a dispute is finalized. Shipping Notifications: Automatically send proof-of-shipment to preempt “item not received” claims. Success-Based Pricing: We only get paid when you win—no risk, no wasted spend. Disputifier turns chargebacks from a costly headache into a streamlined, winnable process.
Contact info
United States
- www.disputifier.com
4.1
Great
27 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Sucks sucks sucks !!
Sucks sucks sucks !!
tons of money lost because of their careless service:
- They wont respond to claims in time ( so all cases get closed in favor of buyer)
- integrations ( paypal, stripe, SP) keep getting disconnected
- worse of all: horrible Customer support , they dont even bother to reply.
February 11, 2026
Unprompted review
Untrustworthy. Do not give them your business.
Very disappointed with Disputifier’s lack of trustworthiness.
They attempted to downplay and effectively hide the fact that they were hacked, then tried to frame it as a “minor incident” by claiming no merchants were financially affected, despite clear evidence that unauthorized refunds were processed.
On top of that, after deciding to uninstall, I had to email their team six separate times just to get them to fully disconnect from my Shopify store.
Security transparency and responsiveness are non-negotiable for apps with financial access. Disputifier failed on both.
January 1, 2026
Unprompted review
Disputifier has been GREAT in…
Disputifier has been GREAT in preventing chargebacks and keeping our dispute ratio low. Highly recommend, they are a stable in our business! Have helped us prevent a lot of issues.
June 25, 2025
Unprompted review
Reply from Disputifier
Thank you so much for the kind words! We're thrilled to hear that Disputifier has become a staple in your business and is helping keep your dispute ratio low. Preventing chargebacks before they happen is exactly what we aim for, and it’s awesome to know the system is doing its job. We appreciate your trust and look forward to continuing to support your growth!
Disputifier = Undisputed #1 Chargeback Provider
Timing is everything when dealing with incoming disputes. No matter what type of situation you find yourself in, the team at disputifier will be there to help you through it. A rare combination of expertise, transparency, and execution!
June 3, 2025
Reply from Disputifier
Thank you so much for your kind words! You're absolutely right—timing is everything when it comes to disputes, and we're glad we could be there when it counted. It means a lot to hear that our team's expertise, transparency, and follow-through made a difference for you. We're in your corner, always ready to jump in when you need us!
good app and excellent customer service.
An error had occurred in the app settings, customer service helped me with this perfectly and fixed it for me nicely, the app itself works very well for preventing chargebacks and keeping your dispute rate low, they are definitely the best out there
Thanks for the great service Disputifier!
April 24, 2025
Unprompted review
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