I bet more than year on Ditobet , their platform is stunning work like charm on gray color ,only 2 times i hade problems with bets and solved by Emma and chat team properly fixed them. Good High odd... See more
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Can anybody actually help? As they basically stole money from customers with no reason, and nobody is solving this. I am pretty sure that it is not normal behavior that they are providing sport even s... See more
I have been a ditobet user for about 9 months. I have exactly 188 successful deposits during this period. And a week ago I was a little lucky and exactly 9 months later I won 2000 euros. I made a... See more
First they refused to give me my welcome bonus because apparently I didn't press some button somewhere before making the first deposit, which was arguably, technically my fault, but it was ju... See more
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Voided my winning bets .
Awful experience.
Yesterday I placed 3 bets on one particular game(Saudi Arabian football, Al Hazm vs Al Batin).
Their outcome
1st bet - lost
2nd bet - won
3rd bet - won
Later on evening, I could see that my first bet was updated as lost and that my 2nd and 3rd bet were updated as void. I was in shock.
I went on live chat support where they first told me that "all bets on that game were voided due to abnormal bets placed". So I asked them why wasn't my first bet voided. Then they told me that only bets on last 2 goals were voided, due to reason "that I placed bets before the goals were scored". Their support adviser Vanessa constantly tried to make me say that I did that, which I obviosly didn't. So I asked them if that is the case, if their system had decided that I placed winning bets before the goals were scored, how come my first bet is lost and not void?
They kept telling that that bet was alright.
I am here now placing timeframe of my bets.
My first bet(not voided one): 27/05/2022 19:30
My second bet(voided one): 27/05/2022 20:02
My third bet(voided one): 27/05/2022 20:09
All three goals were scored in the same minute that I placed bets, but I could have known the outcome. On first bet I had bad luck and on other three I had good luck, until the bookie decided that I can't win. They wouldn't explain what is the difference between voiding 2nd and 3rd bet and not voiding first one.
Did anyone experience the same situation?
Fraud !
I set up my account on Friday. The account has been verified. I bet the match and won 728 euros. When I paid money to my bank account, I got an email that I broke the rules and my account was blocked. I don't have any money
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