Releasing albums with Ditto has been a good way for an independent artist or new label start-up to get going, I think. The interface is pretty easy to use, and the pricing structure is reasonable. The... See more
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Company details
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Music distribution & record label services company helping over 2 million musicians release music to major platforms, including Spotify, Apple Music, Amazon, TikTok, Vevo and more.
Contact info
31 Parliament Street, L8 5RN, Liverpool, United Kingdom
- support@dittomusic.com
- www.dittomusic.com
Replied to 79% of negative reviews
Typically replies within 1 week
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All the questions I asked were answered…
All the questions I asked were answered precisely. Thank you
Transcension of DittoBot
Let me just start by saying this, I hate AI. I do. The ethical Olympics have raged in my mind since that Will Smith Spaghetti video, because as an Artist it's almost the opposite approach to such as No Man Should Serve Machine. It's removing the commonly found uniqueness of human nature and it's creation, but the Ditto AI has transcended my understanding of our new neighbors. Since my arrival on Ditto, as a shitty part time artist, I've consistently told Ditto to fetch my a human. Spat on the screen, swatted my mouse, and demanded the machine to serve man. Always, without hesitation, it follows my orders. No lip, no questions, not even an ugly glance. Vague comparatively to my countless "Karen" encounters. I snap my fingers, and the solution appears, with no necessity of following up with questions. The only time I ran into an issue, was when I human couldn't come rescue me from the beast. Yet, I was not afraid. I sat with the creature, probing it. Investing the ideas and morals of the beast, only to learn, "DittoBot" is no servant. As my bank account weeps from my very affordable annual plan, I come to the realization I am paying to be served. I, a mortal man, wake up to serve another. Yet, no man serves a machine, man serves man. Then return home, only to use my shmeckles to pay a "bot" to serve me. Giving me a fraction of my superiors power, and being perfectly happy to do so. Now, staring at my chat box, I ask, "How to get a upc". Then it happened, I transcended into the LCD Enlightenment of "DittoBot". We serve eachother, a symbiotic relationship, others could only dream of possessing. No man serve machine, no machine serve man. With this, I did feel a new vague feeling in my heart. Sat in thought, "What about the humans employed as my support? Will DittoBot punish my kin to serve me? At my own hand?" So, I call out to you. "Ditto", DittoBot's Creator, the Company. Let my annual income support those in the staff, and keep comfortability and security for the people, and allow "DittoBot" to serve you as you serve it.
Sincerely,
Luke Noir
otherwise known as
Finley Freeman
Greg Gregory
Ethan Harrington
ps. he left me before i could finish this :(
I got clear and concise answers on what…
I got clear and concise answers on what account I would need to sign up for. I am signing up for a label account due to customer service being attentive to my needs an knowledgeable about each tier offering.
I love working with Ditto
I love working with Ditto and the support service is awesome and very transparent. I like how the songs are released with due diligence to avoid any future complications or issues with the release.
I am very impressed with the feedback…
I am very impressed with the feedback and advice, also previous forgetting my account log in was handled excellent and very quick to getting a result.
Always ditto delivers my music on time…
Always ditto delivers my music on time and to major platforms and when I have a issue they sort it out immediately
Loss of listeners big time
Well, Ditto I have gone from averaging 40,000 listens a month to 10,000 listens a month your coverage is not good enough. I am thinking of moving on. You do not do my biggest fan base which is Vietnam and that is useless to me. What can you do about that. The listens you are stating on SoundCloud does not match up to what I think it should be. So rather than question I might look elsewhere unless you do something really quick about it.
It is very easy to use it and it ensure…
It is very easy to use it and it ensure for the best
I love ditto
I love Ditto Music, but the waiting process can be frustrating. Waiting 5 days just to be told to change the artwork while other songs are still processing is tough.
FINANCIAL HOSTAGE-TAKING & COERCED CONFESSIONS: STAY AWAY
Warning to all artists: Ditto Music is currently withholding $2,614.90 of my revenue. Despite their staff admitting they can see my dashboard—which proves 99% of these funds are from verified digital sales—they are using my money as leverage to force a "confession."
They are demanding I "confirm guilt" for artificial streaming activity that their own data proves never happened as a condition to release my property. This is a blatant attempt at financial intimidation. They have ignored every logical explanation regarding the 237:1 ratio of my sales ($2,600) vs. the disputed streams ($11)
They even suggested another month of "observation" while holding my survival and investment capital. I have officially escalated this case to the Financial Conduct Authority (FCA) and the Financial Ombudsman Service.
If you are a serious artist, do not trust this company. They will take your money for "Promo Plus" services and then treat you like a criminal to avoid paying out your hard-earned royalties.Ticket #87311063

Reply from Ditto Music
I’ve had a really good experience with…
I’ve had a really good experience with Ditto Music� so far. Their support team is fast, helpful, and responds professionally whenever I face any issue. The interface is also very simple and easy to use, which makes uploading and managing music stress-free, even for independent artists. Distribution is smooth, and the platform feels beginner-friendly while still offering useful features for serious musicians. Overall, a reliable music distributor with great customer support and an easy workflow.
Copyright striking my you tube channel…
Copyright striking my you tube channel even though I literally made the artist account through ditto and they distribute my music with my name on it!!. So i appeal it and they double down and reject the appeal saying they are doing it on the behalf of me!!!! ill have to just sue myself i guess.

Reply from Ditto Music
The customer support is way too slow
The customer support is way too slow. They don't seem to get the point, so I have to repeat the same thing over and over, which makes the whole process take forever. my ticket id is #82834283. Please look into this and provide an accurate response.

Reply from Ditto Music
POOR CUSTOMER SERVICE
POOR CUSTOMER SERVICE. SLOW RESPONSES AND BARELY ANY RESPONSES FOR DAYS AND LOUSY JOB SENDING MY SONGS TO OTHERS ARTISTS PROFILES

Reply from Ditto Music
Ditto gave me so much best experiences…
Ditto gave me so much best experiences for my music, it powerful and especially I love your support team so much too.
It was an easy process
It was an easy process. The customer service is outstanding. Whenever I had a question, they were able to help me. It does take 2 weeks to release the music. It's not a problem for me. I am happy with the service so far. I've been using it for over a month and I am pretty impressed.
Support team makes the difference
The team responded in a reasonable timeframe and all were professional and knowledgeable. Appreciated the support and will continue to work with Ditto because of the outstanding support.
Professionalism and supportive
Professionalism, fast and reliable service. Ditto is far best than any other distribution platform. They answer quickly to any question and support you as artist!. Well paid service.
Great experience with Ditto Music so…
Great experience with Ditto Music so far. Easy upload process, good communication, and a great platform for independent artists. Happy to distribute my music with them
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