Divorce-Online Reviews 

5,010
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being extremely helpful, knowledgeable, and polite throughout the entire administrative process. Consumers note that questions are answered promptly via phone and email, which significantly reduces the stress of handling legal paperwork. Reviewers highlight the efficient online portals and clear guidance that make everything straightforward from start to finish. Some reviewers were not happy with the communication, mentioning that replies felt slow, difficult to obtain, or unhelpful at times. A few customers also reported feeling unsupported when interacting with certain staff members or experiencing unexpected internal delays.

What people talk about most

Service

Customers had positive experiences with service, describing it as straightforward, efficient, and stress-free... See more

Staff

Clients share positive opinions on staff, frequently highlighting their kind, helpful, and professional... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff provide clear, reliable, and... See more

User experience

People report positive experiences with user experience, highlighting an overall simple and stress-free... See more

Response time

Users describe positive interactions with response time, highlighting prompt and informative answers to their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely helpful staff. Answered all my questions without any drama or any greed like some high street solicitors’ shops that I came across. Very honest and helpful people whose help I received to ge... See more

Company replied

Rated 5 out of 5 stars

They are a great company. They dealt with my financial consent order and my decree absolute came through today. They were always there at the end of the phone if I had a question or needed an update.... See more

Company replied

Rated 5 out of 5 stars

You are assigned an account manager, who will always be the one who answers emails and will be the one to talk to you when you book a phone meeting. That consistency really helps, when you're navigati... See more

Company replied

Rated 5 out of 5 stars

It’s important to give reviews not only when things goes wrong, but also when they’re go right. I had a great experience with full support during a process that can be unpleasant, received quick reply... See more

Company replied


Company details

  1. Divorce Service
  2. Legal Services
  3. Paralegal Services Provider

About Divorce-Online

Written by the company

About Divorce-Online

Divorce-Online is the UK’s original online divorce service, founded in 1999 and operated by Online Legal Services Limited. For over 25 years, we have helped more than 200,000 people across England and Wales obtain a quick, affordable divorce without paying traditional solicitor hourly rates.

Low-cost divorce. Fixed fees. No surprises.
Clear upfront pricing with no hourly charges, no hidden extras, and no unexpected bills.

Low-Cost Divorce With Price Certainty

Divorce-Online specialises in fixed-fee online divorce services designed for straightforward, uncontested cases. Our model keeps costs low, so clients can access a cheap divorce in the UK — done properly and professionally.

  • Transparent fixed-fee pricing
  • No hourly solicitor billing
  • No hidden costs or unexpected add-ons
  • Secure online case management

A Faster, Simpler Online Process

Our secure digital systems help clients manage their case online, making the process efficient and easy to follow. While court timelines are outside anyone’s control, we ensure applications are prepared accurately and submitted promptly to avoid unnecessary delays.

We help with:
  • Uncontested divorce applications
  • Financial consent orders
  • Clean break orders
  • Prenuptial agreements
  • Separation agreements

Established. Trusted. Specialist.

Since launching in 1999, Divorce-Online has become one of the UK’s longest-running and most recognised online divorce brands. We combine specialist experience, transparent pricing and dedicated support to help clients move forward with confidence.

If you’re looking for a quick, low-cost divorce handled professionally, Divorce-Online provides a proven and trusted solution.

Divorce-Online

Written by the company

Our Customer Service Promise
At Divorce-Online, we pride ourselves on offering low transparent pricing with fixed costs and no hidden surprises. Our customers benefit from 24/7 support, as well as personalised guidance from our expert and friendly team. With realistic timescales, convenient 24/7 case tracking, and the backing of an SRA-regulated solicitors practice, we ensure the highest legal standards and a smooth, stress-free experience. Discover why thousands of clients trust Divorce-Online to simplify their divorce journey.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(5,010)

297 reviews in the last 12 months

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Rated 5 out of 5 stars

Very satisfied with the service

Very satisfied with the service! Reasonably priced packages which made access to legal services for a Financial Consent Form affordable, and very straightforward and clear process.
My case manager Laura Carr was always very responsive and efficient, as well as the rest of the team handling my case. They were always available over the email and multiple times I called over the phone to give personalised information and support.
Would 10000% recommend.

February 10, 2026
Unprompted review
Divorce-Online logo

Reply from Divorce-Online

Thank you so much for such an amazing review, it genuinely means a lot.

We’re really pleased to hear you found our Financial Consent Order service affordable and straightforward. Access to clear, fixed-fee legal support during a divorce financial settlement process shouldn’t feel out of reach, and we work hard to keep the process simple while still providing proper legal guidance.

It’s especially lovely to hear your feedback about Laura Carr. She takes real pride in being responsive and efficient, and we’ll make sure your kind words are shared with her and the wider team. Having someone available by email and phone to provide personalised support can make a big difference when you’re dealing with important financial matters.

Thank you again for your trust and your 10000% recommendation — we truly appreciate it and wish you all the very best for the future.

Rated 5 out of 5 stars

Very professional service

Very professional service. They kept us informed every step of the way. They took the stress away from us doing it ourselves. Very competitive price.

February 11, 2026
Divorce-Online logo

Reply from Divorce-Online

Cynthia, thank you so much for your kind review.

We’re really pleased to hear you found the service professional and well-priced. Keeping you informed at every stage of your divorce is something we take seriously — knowing what’s happening and what comes next makes the whole process feel far more manageable.

It’s also great to know we helped take the stress away from doing it yourselves. That peace of mind is exactly what a structured, guided service should provide.

Thank you again for choosing Divorce-Online — we truly appreciate your trust in us and wish you both all the best moving forward.

Rated 5 out of 5 stars

I Have just completed my Consent order…

I Have just completed my Consent order via Divorce Online. The process was well explained from the outset on a call with Victoria Wheaton, with any guidance or clarification readily available. Once I placed the order I received ongoing communication from Laura Carr, who has supported me through the process, her emails have been prompt, clear and helpful with good guidance on all of the required documentation. This has been a real help through what could have been a difficult time

February 15, 2026
Unprompted review
Divorce-Online logo

Reply from Divorce-Online

Nic, Thank you so much for taking the time to share your experience.

We’re delighted to hear your Consent Order process was clearly explained from the outset. Starting with a detailed call and understanding exactly what’s required can make a huge difference in what is often an important stage of the divorce financial settlement process.

It’s lovely to hear your kind words about Victoria and Laura. Victoria prides herself on making things clear from day one, and Laura works incredibly hard to ensure clients receive prompt, straightforward guidance on all the required financial documentation. We’ll be sure to pass your feedback on to both of them.

Wishing you all the very best for the future and thank you again for choosing Divorce-Online.

Rated 5 out of 5 stars

Professional

Professional, responsive, and very supportive throughout the entire process. I felt well-advised and confident every step of the way. Highly recommend.

February 14, 2026
Unprompted review
Divorce-Online logo

Reply from Divorce-Online

Sofia,

Thank you so much for your wonderful feedback.

We’re really pleased to hear you felt well-advised, confident, and supported throughout the process. Going through a divorce or finalising a financial settlement can feel daunting, so knowing you felt reassured every step of the way means a great deal to us.

Thank you again for your recommendation and for placing your trust in Divorce-Online. We wish you all the very best for the future.

Rated 5 out of 5 stars

Really straight forward and stress…

Really straight forward and stress free!

Used Divorce online for a clean break consent order, the portal you get is really easy to use and keeps everything in one place. There's advice for the paperwork when needed, and everything was painless. Thank you Laura (our case manager).

February 10, 2026
Unprompted review
Divorce-Online logo

Reply from Divorce-Online

Jordan, Thank you so much for your fantastic review.

We’re really pleased to hear you found the process straightforward and stress free — that’s exactly how a clean break Consent Order should feel when it’s handled properly. Having everything in one secure portal, with clear guidance on the paperwork, is a big USP for us during what can otherwise feel like a complicated stage of the divorce financial settlement process.

It’s also lovely to hear your feedback about Laura. She works hard to ensure clients feel supported and confident when putting together what becomes a legally binding agreement between two parties, so we’ll make sure your kind words are passed on to her.

Thank you again for choosing Divorce-Online, and we wish you all the very best moving forward.

Rated 5 out of 5 stars

Freedom 👍🏻

Great experience from start to finish, kept informed at every stage and handled very professionally, very competitive price, wish I'd done it sooner.

February 4, 2026
Divorce-Online logo

Reply from Divorce-Online

Hi Greg,

Thank you for taking the time to leave such a great review. We’re really pleased to hear you had a smooth experience from start to finish and felt kept informed throughout.

It’s especially good to know you found the service professional and competitively priced – and we completely understand the “wish I’d done it sooner” feeling, that’s something we hear a lot.

Thanks again for choosing Divorce-Online, and we wish you all the best for the future.

Rated 5 out of 5 stars

A big thank you to everyone there

It’s a very daunting experience to get divorced but divorce online helped me every step of the way. Any questions were answered and I was made to feel at ease. When you first get your forms to fill in it looks hard but it’s all explained to you. I did fill one bit in wrong and just got sent it again telling me what I needed to do. Would just like to say a big thank you to everyone there for your help

January 29, 2026
Divorce-Online logo

Reply from Divorce-Online

Tony, Thank you so much for your kind review.

We know divorce can feel overwhelming, so it’s great to hear that the Divorce-Online team was able to support you at every step and put you at ease. We’re especially pleased the forms and guidance made things clearer, even when something needed correcting – that’s exactly what we’re here for.

Wishing you all the very best for the future, and thank you again for taking the time to share your experience.

Rated 5 out of 5 stars

Highly recommanded company

Extremely helpful staff. Answered all my questions without any drama or any greed like some high street solicitors’ shops that I came across. Very honest and helpful people whose help I received to get me clean break order. They were clear from day one that was very helpful and satisfactory. UK Family court has approved it now as it was written by Divorce Online heired professional peoples.

November 3, 2025
Divorce-Online logo

Reply from Divorce-Online

Thank you for your review and for recommending Divorce-Online.

We’re really pleased to hear that our team was clear, honest and helpful from day one, and that you felt supported throughout the process. It’s great to know your Clean Break Order has now been approved by the UK Family Court, and that the professional drafting gave you confidence in the outcome.

Thank you for trusting Divorce-Online, and we wish you all the best moving forward.

The Divorce-Online Team

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. A quick divorce with excellent support.

February 2, 2026
Divorce-Online logo

Reply from Divorce-Online

Thank you for your review.

We’re glad to hear you found the service fast and efficient, and that you received excellent support throughout your quick divorce. Wishing you all the best for the future.

The Divorce-Online Team

Rated 5 out of 5 stars

Simple, affordable and efficient service

Really simple and efficient service for a good price. I have used Divorce-Online for a clean break consent order service, which was quick and reliable.

I would like to say huge Thank You to Mark, Olivia, Laura and the rest of the team. Such a great service and a good fixed price. They were very helpful, knowledgeable and informative. Easy to use, quick response time if I had any questions.

I am very happy with the support and guidance I received from the beginning to the end.

Our clean break consent order has been approved by the judge and we are now legally divorced!

I am glad I did it through the Divorce-Online and highly recommend them.

November 28, 2025
Divorce-Online logo

Reply from Divorce-Online

Laura, thank you for such a detailed and positive review.

We’re delighted to hear you found our Clean Break Consent Order service simple, affordable and efficient, and that you felt supported from start to finish. A big thank you for highlighting Mark, Olivia and Laura – we’ll be sure to pass on your kind words to them and the wider team.

It’s especially great to hear that your clean break consent order has been approved by the judge and that you are now legally divorced. Thank you for choosing Divorce-Online and for recommending us.

The Divorce-Online Team

Rated 5 out of 5 stars

Great service from Laura, Stuart and the team

We can't thank Laura, Stuart and team enough. What has been amicable but relatively complicated and stressful process with tight timelines, it has been handled with patience, support, sensitivity and understanding.

It cost fraction of what we would pay to the high street solicitors but provided us with reassurance we had appropriate help and support.

Hoping won't have to use the services again for obvious reasons:) but for those who are in need and aim to handle their separation themselves and need that a little bit of legal support, they are great to deal with!

February 6, 2026
Unprompted review
Divorce-Online logo

Reply from Divorce-Online

Thank you for your thoughtful review.

We’re really pleased to hear that Laura, Stuart and the team were able to support you through what was an amicable but understandably complicated and stressful process, especially with tight timelines. Providing patience, sensitivity and clear reassurance is exactly what we aim for.

It’s great to know you felt well supported while keeping costs significantly lower than the high street, and we truly appreciate your recommendation. Wishing you both all the very best for the future.

The Divorce-Online Team

Rated 5 out of 5 stars

Simple and stress free

Very happy with the service I received for getting my divorce finalised.

Both Stuart and Laura were super helpful with any questions I had and explaining the process when I got confused with the stages I was at.

Would recommend Divorce-Online if you are looking for an easy and reliable service.

January 29, 2026
Divorce-Online logo

Reply from Divorce-Online

Caroline, thank you so much for taking the time to leave this review — we really appreciate it.

We’re delighted to hear you were happy with the service and that Stuart and Laura were able to support you throughout the process. Divorce can feel confusing at times, so it’s great to know their explanations helped you feel clear and reassured at each stage.

Thank you as well for recommending Divorce-Online. We’re glad we could make things as straightforward and reliable as possible for you, and we wish you all the very best moving forward.

— The Divorce-Online Team

Rated 5 out of 5 stars

It works!

I didn’t realise how complicated getting a divorce would be but Divorce on Line was thorough, helpful and timely. Advice was always available via email or phone and I would recommend them to anyone wanting to go through this process.

February 4, 2026
Unprompted review
Divorce-Online logo

Reply from Divorce-Online

Thank you for your lovely review — we’re really pleased to hear this.

You’re absolutely right, the divorce process can be far more complicated than many people expect, so it’s great to know our team was able to guide you through it in a clear, thorough and timely way. We’re also glad you found the support by email and phone reassuring whenever you needed advice.

Thank you for recommending Divorce-Online. We’re really grateful you trusted us with something so important, and we wish you all the very best for the future.

— The Divorce-Online Team

Rated 5 out of 5 stars

I was very pleased with the service…

I was very pleased with the service from divorce-online. They were very professional and explained things in detail, always got back to me when I asked for help.
Regards Denis

February 4, 2026
Divorce-Online logo

Reply from Divorce-Online

Thank you for your review, Denis — we really appreciate you taking the time to share your experience.

We’re pleased to hear you were happy with the service and found the team professional, clear and responsive whenever you needed help. Making sure everything is explained properly and that you’re supported throughout your divorce is something we take very seriously.

Thank you again for choosing Divorce-Online, and we wish you all the best moving forward.

— The Divorce-Online Team

Rated 5 out of 5 stars

It was incredibly seamless and…

It was incredibly seamless and comprehensive

January 30, 2026
Divorce-Online logo

Reply from Divorce-Online

Larissa, thank you for your review — we’re really glad to hear you found the process seamless and comprehensive.

Making your divorce as straightforward and stress-free as possible is exactly what we aim to do, so it’s great to know that came across in your experience.

Thank you for choosing Divorce-Online, and we wish you all the very best for the future.

— The Divorce-Online Team

Rated 5 out of 5 stars

Review

These guys are great and very helpful would definatly recomend

January 28, 2026
Divorce-Online logo

Reply from Divorce-Online

Daniel, thank you for your kind words — we really appreciate it.

We’re delighted to hear you found the team helpful and that you’d recommend us. Helping people through their divorce with clear, reliable support is exactly what we’re here for.

Thanks again for choosing Divorce-Online, and all the very best going forward.

— The Divorce-Online Team

Rated 5 out of 5 stars

After I cancelled

After I cancelled, they gave me a full refund with no questions asked. Very professional service — I highly recommend Miss Olivia Keenan.

February 3, 2026
Unprompted review
Divorce-Online logo

Reply from Divorce-Online

Thank you for taking the time to leave this review.

We’re pleased to hear the refund was handled promptly and professionally. We always aim to be fair and transparent, and it’s great to know that came across in your experience. We’ll also be sure to pass your kind feedback on to Olivia Keenan — she’ll really appreciate the mention.

Thank you for the recommendation, and we wish you all the very best.

— The Divorce-Online Team

Rated 5 out of 5 stars

Great service

Can't fault Divorce-Online. Such a great service and a good fixed price! They were helpful and informative. They sent updates every step of the way which really helped know exactly what was happening when and eased the stress and anxiety of the whole situation. I've already recommended them but sadly won't be using them again myself as I don't plan on remarrying! Great job though, thank you!

January 28, 2026
Divorce-Online logo

Reply from Divorce-Online

Pinar, Thank you so much for the lovely review we’re really glad we could make things clearer and help ease some of the stress during what’s never an easy time. Thanks also for recommending us – that genuinely means a lot.

And totally fair enough… we hope you won’t need us again either! Wishing you all the very best for the future

Rated 5 out of 5 stars

Quick response very helpful

Easy to use at any time no need to go out to appointments quick response time if I had a query

January 28, 2026
Divorce-Online logo

Reply from Divorce-Online

Julie, thank you for your review.
We’re pleased to hear you found the service easy to use and appreciated the quick response times when you had a query. Making the process simple and accessible is exactly what we aim for.
Thank you for choosing Divorce-Online.

Rated 5 out of 5 stars

So glad i went to Divorce-OnlineFrom the first phone call with…

From the first phone call with Divorce-Online, I have been extremely happy with the support and guidance received. Nothing was overwhelming, and when I wasn't sure about how to fill in a form on-line, the support personnel were kind and patient, giving me all the help I needed. I am so glad I did it through them.

January 29, 2026
Divorce-Online logo

Reply from Divorce-Online

Janet, hank you for your kind feedback.
We’re really pleased to hear that you felt supported from the very first call and that everything was explained clearly without feeling overwhelming. It’s great to know our team could help you through the forms with patience and care.
Thank you for choosing Divorce-Online, and we wish you all the very best moving forward.

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