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DIY Kitchens Reviews 

11,839
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and sturdy construction of the kitchen units, highlighting the impressive attention to detail and beautiful finishes. Many consumers also mention that the prices offer fantastic value for money and are much lower than alternative high street options. Shoppers find the online design tools fun and easy to navigate for planning projects. However, some customers also noted occasional issues with delivery delays, missing items, or awkward transport experiences. A few reviewers experienced damaged components or paint finish imperfections that required extra time to resolve with support.

What people talk about most

Product

Consumers find product to be positive, highlighting that the kitchen units are well-made, solid, and arrive... See more

Quality

People report positive experiences with quality, highlighting that the units feel solid, sturdy, and well... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items arrive on... See more

Price

Clients share positive opinions on price, highlighting that the costs are far lower and much more competitive... See more

User experience

Users describe positive interactions with user experience, highlighting how straightforward the online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a large amount of cabinets from DIY kitchens, delivery was smooth, really pleased with the quality of units and after sales customer service was excellent. 1 item was missing off the order and... See more

Company replied

Rated 5 out of 5 stars

From the very start of the project, DIY Kitchens have provided support, and shared their insight to deliver a first rate product which we love!! Nothing seems to have been too much trouble, and... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the quality of the kitchen we received from DIY kitchens. Their showroom was of great help in choosing what type of kitchen we would go for, and their design tool was brilliant in... See more

Company replied

Rated 5 out of 5 stars

Very happy with our kitchen. Units and doors are good quality material. We asked for a bespoke colour and this matched our vision perfectly. Great customer service and great quality kitchens at a ch... See more

Company replied


Company details

  1. Kitchen Supply Store

About DIY Kitchens

Written by the company

Which? Best Buy
We are delighted to announce that DIY Kitchens' units have received the accolade of Best Rated Kitchen Units 2023 by independent consumer champions, Which?

About DIY Kitchens
DIY Kitchens have been manufacturing fitted kitchens for over 40 years and is the largest online supplier of kitchens in the UK.

DIY Kitchens history
We are a family run business that has been manufacturing high specification kitchens since 1982.

From manufacturing and supplying a single kitchen at a time, we have grown considerably over the last 40 years, and now operate from 16 sites across Yorkshire, totalling over 600,000 sq ft of manufacturing capacity.

Through continuous investment, DIY Kitchens boasts some of the most advanced manufacturing and assembly lines in Europe.

Unbelievable value
DIY Kitchens manufacture and supply direct to the customer which means that you can save thousands compared to other high street retailers.

Take control of your design
Our custom-built online kitchen planner is easy to use and allows you to take control of your kitchen design. Plan your kitchen in the comfort of your own home and make as many changes as you need until you get your dream kitchen design. It’s free and easy to use with 7-day support available. Do it yourself, save thousands and say goodbye to pushy salespeople.

Transparent pricing
All our prices are displayed clearly on our website, allowing you to see exactly what you’re paying for.

Outstanding quality
Low prices certainly does not mean low quality – far from it. DIY Kitchens are manufactured to the highest standards in our state-of-the-art factory facilities and overall specification is higher than that of other, more expensive suppliers.

Rigid kitchen units with everything fitted
All our cabinets, except large corner units, are supplied rigid, using glue and dowel construction. Units are supplied with all doors, drawers and accessories pre-fitted, saving you time and money on installation.

Showroom available
We know that you may want to see the quality for yourself before you buy, therefore we have 2 extensive showrooms available in South Kirkby & Witney. No appointment necessary with free Wi-Fi and complimentary drinks. Children and dogs are also welcome!

DIY Kitchens

Written by the company

Price promise

We will beat other quotes by 5%!

We will beat other quotes by 5%!

Here at DIY Kitchens we are dedicated to offering you the best possible quality / value for money option for purchasing your new kitchen doors, units, accessories & appliances. Our prices are checked against our competitors on a weekly basis.

Our promise - If you find any like for like products cheaper elsewhere we will beat it by a further 5%!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

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Asks customers to review

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Replied to 94% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(11,839)

1,123 reviews in the last 12 months

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Rated 5 out of 5 stars

Fab looking kitchen

The showroom is impressive. Choice is good. Do the comparison between their competitors and the difference in quality of kitchen units is obvious. The installed kitchen looks just how I imagined it. Finishing touches still to go on but I’m very happy with the results. One small issue we did have quite a few damages upon delivery. Not DIY Kitchens doing rather the haulier. Katie F in customer services was so helpful. She did what she said kept me informed of the replacements allowing me confidently confirm a start date to my fitter. The damage thing could have been a big headache but Katie was efficient and professional throughout. Thank you Katie for keeping the installation on track. You help is very much appreciated. Jane.

September 11, 2026
Unprompted review
DIY Kitchens logo

Reply from DIY Kitchens

Hi Janey,

Thank you for sharing your experience with us. It’s brilliant to know that you enjoyed visiting our showroom and, after comparing the options available, you could really see the difference in the quality of our kitchen units. Even better to hear that your installed kitchen looks just as you imagined it would!

Kind regards,

The DIY Kitchens Team.

Rated 5 out of 5 stars

Would 100% recommend

Well made, easy to put together kitchen units. Lots of tips and advise online. I fitted the kitchen and utilty ordered form DIY Kitchens myself with no problems. Good comunication on delivery.

Would 100% recommend and i have to friends and family

September 11, 2025
Unprompted review
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Reply from DIY Kitchens

Hi Anthony,

It’s fantastic to know that you were able to fit both your kitchen and utility room yourself without any problems. We’re glad you found the units well made and straightforward to assemble, and that the online tips and advice proved useful along the way.

It’s also great to see that communication around your delivery went smoothly. A 100% recommendation means a lot to us, and the fact that you’ve already recommended DIY Kitchens to friends and family is an even bigger compliment!

Thank you for choosing us, Anthony, and we hope you enjoy the finished kitchen and utility for many years to come.

Kind regards,

The DIY Kitchens Team.

Rated 5 out of 5 stars

Sharon was fantastic at assisting with…

Sharon was fantastic at assisting with my technical queries and getting the design correct

September 11, 2026
Unprompted review
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Reply from DIY Kitchens

Hi Andrew,

Thanks for the great feedback! It’s brilliant to hear that Sharon was able to help with your technical queries and make sure everything was just right with your kitchen design.

Thank you for choosing DIY Kitchens and for taking the time to leave us a 5-star review.

Kind regards,

The DIY Kitchens Team

Rated 5 out of 5 stars

Had loads of fun planning my dream kitchen

Made my own plan and had loads of fun designing different kitchens/colours/styles.
Once submitted they went through it and we added or took away bits.
Easy to deal with and a fraction of the price compared to other companies.
Would definitely buy again.

September 10, 2026
Unprompted review
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Reply from DIY Kitchens

Hi Mrs & Mr Spence,

It sounds like you really enjoyed bringing your dream kitchen to life! It’s lovely to read that experimenting with the different layouts, colours and styles made the planning process so much fun.

Knowing you’d happily buy from us again is a fantastic compliment. Thank you for choosing DIY Kitchens.

Kind regards,

The DIY Kitchens Team

Rated 5 out of 5 stars

We were thrilled with our final kitchen…

We were thrilled with our final kitchen from DIY, the quality of the units is fantastic, solid oak dovetail drawers and in frame units on our Helmsley bespoke colour kitchen. DIY were so hopeful at every stage of the initial design, through to bespoke colour door samples and the final delivery of our kitchen, everything was so smooth and professional. We can’t wait for our family to live and grow in this new kitchen space.

September 10, 2026
Unprompted review
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Reply from DIY Kitchens

Hi James,

What a wonderful way to describe your new kitchen! It’s fantastic to read how pleased you are with your Helmsley kitchen, especially the quality of the in-frame units and solid oak dovetail drawers.

Thank you for choosing DIY Kitchens and for sharing such lovely feedback.

Kind regards,

The DIY Kitchens Team

Rated 5 out of 5 stars

My Clayton Reed Green Kitchen

My Clayton Reed Green Kitchen

I found DIY Kitchens via internet search, really liked the website with excellent kitchen design planner. Reviews on YouTube were very encouraging with quality and price comparison. I really appreciated the range of styles and finishes to choose from, I choose a painted colour finish with natural looking cabinet interiors to compliment the small country house. The build and material quality as delivered was impressive and the delivery staff were great. My kitchen was small and restricted by 3 doors and 1 window, the kitchen design has been excellent to accommodate this space with practice features, the 3 draw unit is superb, two corner units with Le Mans shelves work great and wall units look good and are practical. Overall a complete and satisfying success, all installed by myself as DIY, and at a price less than any other quote.

September 10, 2026
Unprompted review
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Reply from DIY Kitchens

Hi Shaun,

It’s great to read how successfully your Clayton Reed Green kitchen has come together, particularly in a space with the challenge of three doors and a window!

Completing the installation yourself and achieving a kitchen you’re so happy with, while coming in below your other quotes, must be especially satisfying.

Thank you for choosing DIY Kitchens and for sharing your experience with us.

Kind regards,

The DIY Kitchens Team

Rated 5 out of 5 stars

An extremely professional company to do business with.

An extremely professional service - both prior / during and after service! 10/10.
As always, Ginalyn went above and beyond what was expected of her.
Thank you!

September 9, 2026
Unprompted review
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Reply from DIY Kitchens

Hi Jules,

We are thrilled to hear you received such a professional service from our team throughout your experience with us. It’s fantastic to hear that Ginalyn went above and beyond and provided such excellent support.

Kind regards,

The DIY Kitchens Team

Rated 5 out of 5 stars

Amazing support from Beth and Steve

I’m still in the process of deciding on my kitchen, but I just wanted to leave some feedback for the amazing DIY Kitchens support team.

Steve was really quick to quote my competitor’s design and was very helpful answering all my follow up questions. Beth was an absolute superstar with my technical query about the kitchen legs. She went above and beyond by actually posting me a sample leg and boss so I could look for a suitable higher leg to achieve my 95cm worktop height.

My free door samples are also arriving today, so I’m looking forward to seeing them and making my final decision!

What has really impressed me is how efficient everything has been. In just one week, I’ve had the quote from Steve, technical support from Beth, and the free door samples ordered online. Everything has been dealt with quickly and without any hassle.

Thank you so much to the DIY Kitchens support team, especially Beth. The customer service has been fantastic so far. I’m hoping to finalise my design and place the order once the plasterboarding is finished and I’ve had a chance to test the higher Hafele legs.

September 6, 2026
Unprompted review
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Reply from DIY Kitchens

Hi,

We’re delighted to hear how impressed you’ve been with the support you’ve received from Steve and Beth. It’s fantastic to hear that they’ve both gone above and beyond to help with your kitchen plans, from providing a quick competitor quote to sending out a sample leg and boss to help you find the right solution for your worktop height.

We hope you’re able to finalise your kitchen soon, and we look forward to helping you when you’re ready to place your order!

Kind regards,

The DIY Kitchens Team

Rated 5 out of 5 stars

Excellent quality and service throughout

Easy to design my own kitchen and make alterations before committing to order. Useful check service to ensure that the order has everything required. Timely delivery communication and polite, careful staff fulfilling the delivery. Excellent after care to support with a couple of minor damages. Brilliant support with a bin unit that wasn't working properly, particularly from Ginalyn. All support and advice given was prompt, polite and useful. Spare parts were quickly delivered and we were able to fix the unit easily. Highly recommend and would definitely use DIY kitchens again

September 8, 2026
Unprompted review
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Reply from DIY Kitchens

Hi Jen,

We’re thrilled to hear you’ve had such a positive experience with DIY Kitchens, from designing and checking your kitchen through to delivery and aftercare. It’s fantastic to hear that our team were able to resolve the minor damages and help with your bin unit so quickly.

It's especially pleaseing to hear that Ginalyn provided such prompt, polite and useful support, and that the spare parts arrived quickly, so you could get everything working again.

Kind regards,

The DIY Kitchens Team

Rated 5 out of 5 stars

John from Biggleswade

John from Biggleswade
We ordered this kitchen after seeing my son's units which he had previously ordered from DIY-kitchens.

We ordered the Sienna True Handleless in Marine Blue. The process from ordering to delivery was first rate and the delivery guys were so professional and took care bringing the units into the house.

We had no trouble fitting the units as they are fully assembled and the quality is superb.

We had a local company supply and install the quartz worktops.

The pull out bin unit is great and we wrapped this around the wall and increased the worktop area around the corner.

The online planner allowed us to visualise our design and play about with designs until we got it right.

The price was much better than what we had been quoted at other suppliers.

I am always recommending DIY-kitchens to anyone who is interested.

Thank you to everyone at DIY-kitchens for the wonderful kitchen units you supplied.

Many thanks

John

April 11, 2026
Unprompted review
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Reply from DIY Kitchens

Hi Jack,

It's great to read that you’re so pleased with your Sienna True Handleless kitchen and it’s fantastic to hear that you chose DIY Kitchens after seeing your son’s kitchen and that you found the whole process, from ordering through to delivery, to be first rate.

We really appreciate you taking the time to share your experience and leave us a 5-star review.

Kind regards,

The DIY Kitchens Team

Rated 5 out of 5 stars

DIY Kitchens - Brilliant Company

Kitchen purchased via DIY Kitchens has been great, quick delivery and in fine condition. Couple of shelves and a couple of screw covers missing. Contacted DIY Kitchens and parts arrived very quickly without question. Dee and her team are very much on the ball.

September 7, 2026
Unprompted review
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Reply from DIY Kitchens

Hi Dave,

We’re thrilled to hear you’re so pleased with your kitchen and that everything arrived quickly and in great condition. It’s also fantastic to hear that Dee and her team were able to arrange the missing shelves and screw covers so quickly and without any hassle.

We’ll be sure to pass your kind comments on to Dee and the team.

Kind regards,

The DIY Kitchens Team

Rated 5 out of 5 stars

Excellent customer service

Buying a kitchen on my own I thought would be daunting however with my sons help and the showroom it was quite easy. The units are very good quality carcasses and fixtures also - although I struggled with the planning ,customer service excellent- I was a few legs short for my units but customer service had them couriered overnight and were on my doorstep before the fitter arrived the next morning.
The company that fitted the quartz were very friendly and professional too - all in all a very good experience and much cheaper than other places for better quality .

February 8, 2026
Unprompted review
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Reply from DIY Kitchens

Hi Joey,

We are delighted to hear that with the help of your son and a visit to our showroom, you found the process of buying your kitchen much easier than expected.

We are also really pleased that our customer service team could help when you were short of a few legs, and that they were able to get them couriered overnight so they arrived before your fitter. We’ll be sure to pass your kind comments on to the team.

Kind regards,

The DIY Kitchens Team

Rated 5 out of 5 stars

DIY Kitchens high value, reasonable cost and a really great support service

Since 2024 I have used DIY kitchens for 3 separate projects now. A full kitchen in an new extension, a refit of a utility room and also a home office space.
Each time from use of their online planing tool, the confirmation of design and ordered items check to accuracy of delivery timing it has proved to be a really good experience. In addition when I recently had an issue with a component the after sales service help desk actions were fantastic and my concern was resolved swiftly and without any painful interaction with the "bots" so many companies seem to think of as customer service.
I have no hesitation in highly recommending their products and the services.

August 1, 2026
Unprompted review
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Reply from DIY Kitchens

Hi,

Thank you so much for taking the time to leave such a fantastic review, and for choosing DIY Kitchens for three separate projects since 2024. It’s fantastic to hear that you’ve had such a consistently positive experience, from using our online planning tool and checking your order through to delivery.

Kind regards,

The DIY Kitchens Team

Rated 5 out of 5 stars

Love the kitchen

Love the kitchen, had it installed just before Christmas 2025.
This is our second DIY kitchen, we've had no problems with any of the units, now there is another showroom in Oxfordshire it made things even easier.

September 8, 2026
Unprompted review
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Reply from DIY Kitchens

Hi Will,

Thank you for your fantastic 5-star review. We’re delighted to hear that you’re loving your kitchen and that, after having your first DIY Kitchen, you chose us again for your second.

We hope you continue to enjoy your new kitchen for many years to come!

Kind regards,

The DIY Kitchens Team

Rated 5 out of 5 stars

Great value, great experience

From the very start of the project, DIY Kitchens have provided support, and shared their insight to deliver a first rate product which we love!! Nothing seems to have been too much trouble, and whilst there were a couple of things which we got wrong, the team at DIY Kitchens did everything they could to provide support, and put us back on track.

On the day of the collection from South Kirby we arrived a bit early but the team at the showroom made us feel welcome, and provided much needed refreshment before we loaded the van.

Special thanks to Martha in the warehouse reception who made us a further cup of tea whilst waiting.

To everybody at DIY Kitchens, both those we met, and those we didn't, thank you.

August 21, 2026
Unprompted review
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Reply from DIY Kitchens

Hi Paul,

Thank you for such a wonderful review. We’re delighted to read that our team were able to support you throughout your project and provide the advice and insight you needed to create a kitchen you love.

It’s also great to hear that, when a couple of things didn’t quite go to plan, the team were able to help get everything back on track. We know how important that support can be during a kitchen project.

Kind regards,

The DIY Kitchens Team

Rated 5 out of 5 stars

Excellent service great kitchen

September 8, 2026
Unprompted review
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Reply from DIY Kitchens

Hi Tracy,

Thank you for your lovely review! We’re thrilled to hear that you received excellent service and that you’re so pleased with your new kitchen.

We really appreciate you taking the time to share your feedback and choosing DIY Kitchens.

Kind regards,

The DIY Kitchens Team

Rated 5 out of 5 stars

Best Quality at an Affordable Price

Wanted units that we could alter to fit our 58ft Narrowboat, dealing with the team and the online design app made us visualise our outcome.

Thanks its perfect and modern at an affordable price 😀

August 1, 2026
Unprompted review
DIY Kitchens logo

Reply from DIY Kitchens

Hi Andy,

Thank you for your review and we’re really happy to see that you’re so pleased with your new kitchen and that our team were able to help you create the perfect solution for your 58ft narrowboat!

It’s great to hear that our online design tool helped you visualise the finished result and that you found our products to offer great quality at an affordable price.

Kind regards,

The DIY Kitchens Team

Rated 5 out of 5 stars

Fantastic quality kitchen at an incredible price

We couldn’t be happier with our kitchen from DIY Kitchens. The quality of the units, quartz worktops, fittings and appliances is genuinely excellent. Everything feels solid, sturdy and well made, and the finished kitchen looks fantastic.

We originally got quotes from both Wren and B&Q, but the equivalent kitchens were coming in at roughly twice the price. DIY Kitchens offered us a much better quality-to-price ratio and saved us a substantial amount of money.

We were introduced to DIY Kitchens through our builder while having our extension done, and we’re so glad we went with them. The range of units allowed us to make really good use of the space, including the tall larder units and pull-out bin.

The finished kitchen looks beautiful, feels extremely high quality and works really well for our family. The Cobham Blue doors with Carrera Gold quartz worktops look particularly great together.

Overall, excellent quality, excellent choice and exceptional value for money. We would happily recommend DIY Kitchens.

April 15, 2026
Unprompted review
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Reply from DIY Kitchens

Hi Ed,

Thank you so much for your fantastic 5-star review!

It’s wonderful to hear how pleased you are with the quality of your kitchen, from the units and fittings through to the quartz worktops and appliances. We’re also really pleased that you found DIY Kitchens offered such great value compared with the other quotes you received.

Kind regards,

The DIY Kitchens Team

Rated 5 out of 5 stars

Very happy with our kitchen

Very happy with our kitchen. Units and doors are good quality material. We asked for a bespoke colour and this matched our vision perfectly.
Great customer service and great quality kitchens at a cheaper price.
Recommended to a friend who has now found a kitchen they also love.

January 5, 2026
Unprompted review
DIY Kitchens logo

Reply from DIY Kitchens

Hi,

Thank you for your review, we’re delighted to hear that you’re so happy with your new kitchen and that the bespoke colour turned out exactly as you had envisioned. It’s great to know you were pleased with both the quality of the units and doors and the service you received from our team.

Kind regards,

The DIY Kitchens Team

Rated 5 out of 5 stars

Great products and customer support

Great products with a solid build quality, and importantly great customer service. As a self fit job answering our questions was invaluable. Highly recommended. Definitely go to the showroom to make your selections.

June 15, 2026
Unprompted review
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Reply from DIY Kitchens

Hi Joseph,

Thank you so much for your 5-star review!

We're thrilled to read that you were impressed with the build quality of our products and, particularly, the support you received from our customer service team.

We know that taking on a self-fit kitchen can come with plenty of questions, so it’s great to hear that our team could provide the help you needed.

We really appreciate your recommendation and for choosing DIY Kitchens!

Kind regards,

The DIY Kitchens Team

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