This particular Dobbies in Ayr, looks like its been here quite a long time and is in need of renovation. There's rust on the supporting ceiling beams, flaking plaster and obvious signs of damp ingress... See more
Location
Switch locationOld Toll, Holmston, KA6 5JJ Ayr, GB
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See what reviewers are saying
staff are helpful, friendly and knowledgeable - they take time to greet you and are happy to share experience and suggestions. Even when it is busy they make you feel that your trade is important to t... See more
We have visited Dobbies in Ayr several times since moving here and the service and help from Dobbies staff has been outstanding every time. We are not expert gardeners and they helped us buy a great b... See more
when we visited it took 35 minutes to get a main course from the kitchen. My wife had hers finished long before my food appeared. We did receive two free coffees and pieces of cake in compensation whi... See more
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Old Toll, Holmston, KA6 5JJ, Ayr, United Kingdom
3.1
Average
546 reviews
Hasn’t replied to negative reviews
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I always gave a great experience at…
I always have a great experience at dobbies. The staff are friendly and bend over backwards to help. Especially the poor christmas tree guy, he was frozen to the bone in -8 temperatures. But even he was happy and smiling. I can't fault dobbies or their staff
December 15, 2022
Sorry to say that I was very…
Sorry to say that I was very disappointed with my visit to the store today. It is not nearly as welcoming as it used to be, and there were no members of staff to assist in the food section. So I went to the customer service desk, which was the only checkout open, and waited at least five minutes while the cashier and previous customer argued over her change. When she then started asking if the other customer wanted to know about a loyalty card, instead of at least getting another member of staff to serve me, I had had enough, replaced my trolley, and left. Won’t be back.
December 16, 2022
Unprompted review
Used my birthday voucher and was warmly…
Used my birthday voucher and was warmly greeted by staff
December 1, 2022
Friendly helpful staff
November 28, 2022
The personal touch
staff are helpful, friendly and knowledgeable - they take time to greet you and are happy to share experience and suggestions. Even when it is busy they make you feel that your trade is important to them - and they don 't use self service tills, they serve you happily and are always friendly and interact with you
December 4, 2022
Lovely food and friendly service
November 21, 2022
Enjoyed a free coffee and cake
Enjoyed a free coffee and cake, which was quite expensive, then bought my dogs treats, and some Xmas cards. As usual enjoyed browsing. Only popped in for the dogs treats.
November 29, 2022
Fantastic all round experience
November 17, 2022
vely visit wandered around and…winter wonderland.
Winter wonderland. Lovely visit wandered around and purchased a few things then had a bite to eat just lovely
November 11, 2022
Good choice of plants
Good choice of plants. Was able to purchase exactly what I was looking for with 20% discount. Received warm welcome at the door and was offered assistance to take items to my car which was much appreciated.
November 7, 2022
Dobbies Ayr
We have been going to Dobbies for years. They have a great range of gardening products, a clothing section, a food section and books and Xmas decorations and a great restaurant. The staff are always very helpful and friendly.
November 9, 2022
went for Christmas decorations and was… very impressed
went for Christmas decorations and was impressed with the variety. Also went into the coffee shop and had a roll and coffee but was not happy about the length of the que the girls were run off there feet needed more help.
October 6, 2022
Excellent friendly service from Angela…
Excellent friendly service from Angela who was a great help in explaining to me how my promotion voucher worked and what benefits I would receive which helped me to save money on my Xmas shopping. Thankyou
November 1, 2022
Personal 25% discount was most welcome
Personal 25% discount was most welcome. Hoping I get the £5 ecard too!!
October 31, 2022
The staff are always very helpful very…Dobbies well done.
The staff are always very helpful very polite and friendly,so that makes you want to go back again.The plants are always well looked after and that is what you want for your garden.
October 21, 2022
Enjoyed cafe and storegood quality and well priced
Enjoyed cafe and store. Staff helpful and friendly.
October 4, 2022
Fabulous service as always
October 15, 2022
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