Not very impressed with the Restaurant!! Poor food choices; Christmas dinner was relatively small, the potatoes were cooked from frozen, will not order again; only the fish and chips are alright. Sta... See more
Company replied
Newport Pagnel Road, NN4 6HP Wootton, Northamptonshire, GB
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Not very impressed with the Restaurant!! Poor food choices; Christmas dinner was relatively small, the potatoes were cooked from frozen, will not order again; only the fish and chips are alright. Sta... See more
Company replied
Very good service even when the shop was very busy. The staff were friendly, cheery, helpful and genuine. We were buying a Christmas tree and have touched a whole forest of them, but they did not min... See more
This was probably the worst breakfast we have ever eaten. We sent it back once as it was luke warm, with hard fried eggs. Second attempt it was much hotter however one portion of baked beans tasted of... See more
Company replied
There are often problems in the cafe of no hot food as no chef available. Yesterday dish washer broken so no food again and coffee and cake served in paper cups and plates although afternoon tea custo... See more
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Newport Pagnel Road, NN4 6HP, Wootton, Northamptonshire, United Kingdom
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The service used to be poor. Now has a new manager and the cafe is unrecognisable. No longer one person struggle to cope with a queue while others are 'busy' on other things. This is a working manager, clearly keen to ensure best service and product availability. He has transformed the place and boosted the staff morale. Also the quality of the cooked food is much improved. Well done to all
We had a lovely afternoon at Dobbies in Northampton. Very pleasant staff and lovely set out store.
Your staff are always helpful - the lady on the till arranged for a lovely young man to load the potting compost into the boot of my car even though it was raining! They are always polite and knowledgeable.
Yet again, no cooked meals we went Sunday, looking forward to a Sunday roast, and for the 4th time no proper chef. PLEASE get it sorted. We unfortunately will be going elsewhere shame as we love a wander around the store. Hope you get it sorted.
I wanted to return some unused slabs , I had no problem in doing this and the lady on the checkout was really pleasant , and dealt with my refund in a quick and friendly manner
Always have a good experience at both of the Dobbies Garden Centres in Northampton.
I was able to find items quickly and easily and customer services were friendly and efficient.

Reply from Dobbies Garden Centres - Northampton
We stopped off for a morning coffee and a bit of shopping and came up with a coat reduced from£49 00 to £27.00 bargain😊 and a few other bits and after paying we were invited to a free pot of Bizzie Lizzie which was a nice surprise.
"Very Good " Shopping Experience,, & Club,, Member,, Benefits,, Great,, Products,, & Service,, " Would Recommended To Others " Thank YOU ,,
David Wright
I always like visiting the Dobbies Wootton Northampton garden centre. I visit for cards, plants or sometimes just a drink with a friend.

Reply from Dobbies Garden Centres - Northampton
Cafe not busy, ordered juice and a tea for myself and grandson. Waited quite a while for tea to arrive and then had to chase up the staff who were standing chatting. No real apology received. Disappointing.
Again only one gluten free cake available. Why do you have staff deliver the drinks to the table when it's quicker to take them my self. It means we are not left a tray and it's harder for staff to clear the tables.
They found me two things I couldn’t find elsewhere and so helpful to set up their rewards card

Reply from Dobbies Garden Centres - Northampton
We always enjoy coming to Dobbies and we had a very nice meal when we had finished shopping.
Bad service in restaurant, one time you go there and told to find a table and you will be served and the next time sat 26th you have to wait at the counter which took an age as only one person serving.
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