Was at Dobbies world Perth for breakfast on 16th October, approximately 9.30am. We were a family of 10 spending £75/80 and though plenty food it was found to be luke warm. I did mention to server when... See more
Company replied
Location
Switch locationHuntingtower Park, Crieff Road, PH1 3JJ Perth, GB
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See what reviewers are saying
Good experience .Restaurant much better staffed .Everyone very friendly and helpful .Also decided at home I wanted 4 garden chairs and could not get them on line without buying a table , so sent messa... See more
Went to the centre in Perth, the cafe is in a disgusting state tables and floor strewn with detritus. Cutlery? Good luck the prices are insane the cakes are now bought in and £4 a slice of cake? Sandw... See more
Company replied
On purchasing a pressure sprayer I discovered on reaching home the nozzle was missing. I returned this - a round journey of some 25 miles . I was given a refund but no compensation for the time and tr... See more
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Huntingtower Park, Crieff Road, PH1 3JJ, Perth, United Kingdom
2.8
Average
297 reviews
Hasn’t replied to negative reviews
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Helpful and polite staff
October 1, 2022
Dougie was very helpful
September 22, 2022
Great selection of plants
Great selection of plants. Always spend more than I planned to.
September 12, 2022
Birthday Treat
Lovely lady behind the counter serving the cakes. All other staff friendly and cheerful. Cakes and coffees were lovely. The only thing letting the store down is the tired looking ladies toilet...especially the rusty radiator.
September 17, 2022
The café and checkout staff were on the…
The café and checkout staff were on the whole friendly as usual. The fish area staff need to improve their customer service skills. Whe there was a spillage of water on the floor recently a female member of staff said" Can I help you?" to my wife. It should have been cleaned up. It wasn't my wife's fault if there was a spillage.
The garden staff are still pretty grim. There's an older blonde lady who's helpful. The rest seem to tolerate the customers at best. Service with a scowl.
September 10, 2022
Love looking in and around Dobbies
Love looking in and around Dobbies. My one concern is how some of the plants are left. Uncared for and unwatered. Your sale plants are still quite expensive meaning the majority are left unsold. Surely it’d be better to reduce them to a realistic price, which in turn means more sale plants are sold. But. I do love a visit to Dobbies
September 3, 2022
I was invited to sign up for a dobbies…
I was invited to sign up for a dobbies card and went through the whole process only to be told apple pay couldn’t be used to pay it!
September 7, 2022
Was in this morning with my elderly mum…
Was in this morning with my elderly mum in her wheelchair for brekky and she thoroughly enjoyed it. The young lady on the hot drinks and till was especially helpful and caring and did a beautiful heart design on mums latté much to her delight. Thanku
September 7, 2022
Unprompted review
Reply from Dobbies Garden Centres - Perth
Hi, thank you for your review. I am so glad you and your Mum enjoyed your breakfast in our restaurant store. We look forward to seeing you again soon. Thanks – Lucy
Visiting local Dobbies store for…
Visiting local Dobbies store for monthly coffee and browse the store and plants. Staff were very good and helpful.
September 6, 2022
Stop off for Afternoon break.
Stopped off here for an afternoon break. Staff were very friendly and welcoming. Ordered a cream scone, and discovered that they were, a buy one, get one free. Absolutely beautiful scone. Plenty of tables to sit at, and dining area was spotless.
August 19, 2022
Reply from Dobbies Garden Centres - Perth
Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy
Dobbies, Perth
We visited the restaurant and was pleased with the selection on offer. The young lady at the cash desk was very upbeat, happy and polite. Unfortunately, on leaving the restaurant we had to avoid several lumps of dog mess. This was reported to the above mentioned cashier and she assured us that it would be cleared ASAP. This was cleaned almost immediately. We'll done Dobbies. Shame on you dog owner!
September 1, 2022
Very enjoyable Very great service and very helpful…AND was able to have our dog with us
Very great service and very helpful members of staff that we encountered while shopping
August 21, 2022
Reply from Dobbies Garden Centres - Perth
Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy
I’m afraid the tills weren’t working…
I’m afraid the tills weren’t working properly and it was very slow to check out. Not the fault of the staff on duty but they did not seem to have much support or a work around.
August 21, 2022
Reply from Dobbies Garden Centres - Perth
Hi, Thank you for contacting us. I am sorry to hear that you encountered problems at the tills on your recent visit. I have forwarded your feedback to the store management team to highlight this issue to them, they will be able to look into this and make any changes necessary for the future. Best wishes, Karen
Customer care
The staff at the restaurant were so courteous and polite.
Very professional at same time, as were the staff in the store .
August 24, 2022
Reply from Dobbies Garden Centres - Perth
Hi, thank you for your lovely review I will make the team at Perth aware of your brilliant feedback. We look forward to seeing you in store again soon. Thanks – Lucy
Reply from Dobbies Garden Centres - Perth
Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy
Happy staff very helpful
August 21, 2022
Reply from Dobbies Garden Centres - Perth
Hi, thank you for your review. We are so glad you had a great time visiting one of our stores. We look forward to seeing you again soon. Thanks - Rachel
Excellent service and a really good…
Excellent service and a really good shopping experience.
August 20, 2022
Reply from Dobbies Garden Centres - Perth
Hi, thank you for your review. We are so glad you had a great time visiting one of our stores. We look forward to seeing you again soon. Thanks - Rachel
Just in for coffe and scones
August 20, 2022
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