Having had my Birthday in December, I hadn't received any card or voucher from Dobbie's. I asked one of the staff while I was paying for my goods , who was very helpful. When I rang Dobbie's contact,... See more
Location
Switch locationPhorpres Way, Cygnet Park, Hampton, PE7 8NY Peterborough, GB
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We treated ourselves and friends to an afternoon tea. We were absolutely amazed at the value for money. Sandwiches cakes scones etc presented beautifully and of goodquality. Customer service from staf... See more
Visited my local Dobbies today, usually a pleasant experience for all a garden centre has to offer and a lovely restaurant. However the Ladies toilets were beyond disgusting, filthy stained floors,... See more
Company replied
If you want a vegan afternoon tea don’t visit Dobbies Garden Centre at Peterborough. They do not understand the meaning of vegan. My daughter booked afternoon tea for us all last Sunday to celebrate F... See more
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Phorpres Way, Cygnet Park, Hampton, PE7 8NY, Peterborough, United Kingdom
Hasn’t replied to negative reviews
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Always relaxed and pleasant.
Great place to meet up with friends for a coffee or 3 or 4
Great place to meet up with friends for a offer 2…3..4…or more
We enjoyed the special Afternoon Tea…
We enjoyed the special Afternoon Tea offer - the food was of really good quality and with refillable drinks it is an offer that is too good to refuse. Well done Dobbies.
Pleasant experience
Had a pleasant experience around the garden centre with a friend looking for plants for my garden.
Staff patient and friendly!
No change
Used restaurant, very good as usual. Then bought plants. No problems. Very professional and informative staff.
Nice go to venue in Peterborough
Having had afternoon tea with Dobbies…
Having had afternoon tea with Dobbies before and having a nice experience we bought this as a gift for my sister in law’s birthday but was very disappointed the only cutlery given was a knife and teaspoon for the rea. The sandwiches we poorly prepared parts of the fingers had crust still on , the aches had mousse in them but nothing to eat them with was provided. No staff were in the restaurant area checked we were happy or asked if we needed anything. I had to go in search of staff to get cutlery and ten again when we wanted drinks. The experience did not meet expectations at all.

Reply from Dobbies Garden Centres - Peterborough
The garden centre was far too hot and…
The garden centre was far too hot and there were not enough tills open. I queued for a while to renew my Dobbies card only to be told that the staff member didn’t know how to do it and I was asked to queue again and see her colleague. Not great in such a hot store.
Quiet Time
Called in around 3.45pm. Quiet time. All free children's dining finished. But very very limited choice on cakes etc.
Regular Visitors.
We visited the food hall where we purchased some reduced food then I bought a reduced Radley handbag in the sale. We visit this Dobbies regularly. Staff on tills are always pleasant, we enjoy searching out the bargains and occasionally have a free hot drink. The points earned while shopping add up to a good sum on vouchers a couple of times a year. Prices are rather too high at full price in these difficult times but always a bargain or two to be had. It's always an enjoyable shopping experience, one which my husband doesn't complain about!!
Staff friendly and knowledgeable and…
Staff friendly and knowledgeable and helpful. Products are well displayed, and good quality. Lovely shopping experience.
This visit was only for latte and…
This visit was only for latte and cappuccino which was very nice. Usually we potter around the plants etc looking for bargains or shopping in the Sainsbury area. Generally my friend and I enjoy our regular visits, browsing and buying.
Great Carrot Soup & Service
Dear Dobbies we invited a friend for a snack lunch yesterday. Yes all was good; the Soup (carrot with other bits) really enjoyable. Great to learn that cold drinks now included with the Reward Card, didn't know that! Also Good News that you propose introducing table service which will save on queuing. I was impressed with the friendly checkout guy who manned both tills at once . Superb customer service. We all enjoyed our visit.
No air conditioning very uncomfortable
What happened to the car wash facilities?Inside the shop was very uncomfortable as no air con usage. This shortened my visitl
It is a nice ambient place
It is a nice ambient place. Staff always helpful. I do find myself visiting and on occassions seeing a good idea and getting it online due to the large difference in the cost from Dobbies to online retailers. This is not always the case such as plants etc but water features, wood based items, pots etc.
The state of the toilets is not good!
I didn't have a problem with the service at Dobbies. However the state of the toilets is not good! There has been a large hole in the wall to the right of the door as you go in for months! Likewise there is only one drier that is working - this too has been the case for about 6 months. Surely something could be done to rectify the situation and make it more pleasant and easier to use for your customers? The staff were all very friendly and helpful.
A good range of products in store
A good range of products in store. Plants were of good quality.
Good Choices
Good choice, good service and savings of 50% on what we bought. What's not to like
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