Dobbies Garden Centres - Reading Reviews 184

TrustScore 4.5 out of 5

4.6

166 Hyde End Road, Shinfield, RG2 9ER Reading, GB


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Rated 1 out of 5 stars

I bought a shed and in less than a year water coming in phoned the garden centre who told me ! To get intouch with a and j sheds who sent two men out who said I will have to pay for it new bearer... See more

Company replied

Rated 5 out of 5 stars

Dobbies has been my favorite garden center for years, and it’s easy to see why. They consistently offer some of the best deals around, and their Dobbies Advantage Card is hands down the best loyalty... See more

Rated 4 out of 5 stars

Took grandchildren for drinks and also bought seeds for birds. Disappointing that no longer serve baby chinos as told might be too hot for children.


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • 166 Hyde End Road, Shinfield, RG2 9ER, Reading, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

184 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love this Dobbies

Love this Dobbies! Staff always friendly and helpful!

August 21, 2022
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading

Hi, thank you for your review. We are so glad you had a great time visiting one of our stores. We look forward to seeing you again soon. Thanks - Rachel

Rated 5 out of 5 stars

Lovely visit at dobbies

Lovely day at dobbies. Took advantage of my membership birthday card and enjoyed coffee and cake and cream tea on the house. Scone was delicious as was the bannoffi cake. Then a whiz around to pick up some plant pots and plants for the patio with membership discount on the plants. Staff in restaurant and at the tolls were super friendly and helpful. A very enjoyable visit.

August 4, 2022
Rated 1 out of 5 stars

Dog haters

Would have given zero. If you have a dog do not visit as they are dog haters . We were forced to leave the cafe whilst trying to feed a baby . We had our beloved pooch with us who is well behaved

July 30, 2022
Unprompted review
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading

Thanks for taking your time to leave a review. I have passed your comment to the Reading store manager to make them aware of this issue and asked them to contact you to resolve issue. Thanks Ahmed

Rated 5 out of 5 stars

Quality products, helpful staff.

We often visit Dobbies at Hyde end road, we always get decent plants at reasonable prices, this time we also visited the cafe a pleasant experience, as well as the usual plants there are many other items on sale.
Staff are friendly and helpful also they know what they are talking about if you have any queries.

July 22, 2022
Rated 4 out of 5 stars

Unfortunately the stock for keeping my…

Unfortunately the stock for keeping my garden up and running is not readily available in certain areas. Plants are in abundance but not being attended to properly ie compost being used to grow plants in is bone dry and plants are not in a very good condition. More care needed.

July 7, 2022
Rated 5 out of 5 stars

Lovely garden centre

Lovely well looked after plants and shrubs friendly knowledgeable staff and yummy cakes in the coffee shop.whats not to like ..highly recommended

July 5, 2022
Rated 3 out of 5 stars

How many times do I need to submit a…

How many times do I need to submit a review asking for potholes to be repaired to make it easier for wheel chairs ??????? What is the point of asking a question that you refuse to address ??? Will you pay for repairs to my wheelchair when a wheel snaps off ???
Jan lovegrove

July 1, 2022
Rated 5 out of 5 stars

Customer Service at its best!!

Well mannered and very helpful staff. Customer Service is obviously a high priority for the team at this site.
Also visited the restaurant as well - again very nice staff who had time to actually have a conversation. Well done.

June 27, 2022
Rated 3 out of 5 stars

Offers not available

Not the garden centre fault but offer emailed out to all card holders not available. Head Office didn't keep centres informed so there must have been many disappointed customers.

June 26, 2022
Rated 3 out of 5 stars

Improvement required

POSITIVES - Excellent choice of greetings cards.

NEGATIVES - No trolleys in garden area, meaning you have to return to
outside the entrance to find one.
No sanitiser/handwash as you enter to food shop, having
touched all sorts of things in the garden area and elsewhere.

June 23, 2022
Rated 5 out of 5 stars

A good experience

We had a good experience , we went looking for plants and found enough for our needs. We were served very pleasantly at the checkout . Thank you

June 13, 2022

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