Dobbies Garden Centres - Reading Reviews 184

TrustScore 4.5 out of 5

4.6

166 Hyde End Road, Shinfield, RG2 9ER Reading, GB


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See what reviewers are saying

Rated 1 out of 5 stars

I bought a shed and in less than a year water coming in phoned the garden centre who told me ! To get intouch with a and j sheds who sent two men out who said I will have to pay for it new bearer... See more

Company replied

Rated 5 out of 5 stars

Dobbies has been my favorite garden center for years, and it’s easy to see why. They consistently offer some of the best deals around, and their Dobbies Advantage Card is hands down the best loyalty... See more

Rated 4 out of 5 stars

Took grandchildren for drinks and also bought seeds for birds. Disappointing that no longer serve baby chinos as told might be too hot for children.


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • 166 Hyde End Road, Shinfield, RG2 9ER, Reading, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

184 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good shopping, shame about the cafe!

Shopping was very good but poor service in the cafe. Told at 1pm there’d be a 45 minute wait for hot food and they weren’t busy. We left and went elsewhere. Disappointing as we’ve never eaten there before.

April 20, 2022
Rated 2 out of 5 stars
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading

Hi

Thanks for your rating.

I will pass this feedback to our management team.

Sorry for any inconvenience caused.

Best wishes

Rated 4 out of 5 stars

No tomatoes in shop

No tomatoes in shop. So lost a star!

April 14, 2022
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading


Hi

Thanks for the 4 stars!

We hope to see you back in-store again soon.

Best wishes


Rated 4 out of 5 stars

lukewarm

would love to know when the upgrade is starting as the sad cafe is neither warm nor welcoming and the cappucinos were lukewarm too

April 14, 2022
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading


Hi

Thanks for the 4 stars!

We hope to see you back in-store again soon.

Best wishes


Rated 4 out of 5 stars

Helpful staff

April 14, 2022
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading


Hi

Thanks for the 4 stars!

We hope to see you back in-store again soon.

Best wishes


Rated 5 out of 5 stars
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading

Hi

Thank you for the excellent review and for 5 stars!

I'm delighted you enjoyed your visit and hope to see you again soon.

Best wishes
John

Rated 5 out of 5 stars

Has pretty much everything you need and…

Has pretty much everything you need and very helpful staff.

April 12, 2022
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading


Hi

Thank you for the excellent review and for 5 stars!

We hope to see you again soon.

Best wishes
John

Rated 5 out of 5 stars

Great friendly & helpful service &…

Great friendly & helpful service & pricing as always at Shinfield.

April 11, 2022
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading


Hi

Thank you for the excellent review and for 5 stars!

We hope to see you again soon.

Best wishes
John

Rated 5 out of 5 stars

We visited Dobbies to purchase a fire…

We visited Dobbies to purchase a fire pit. We asked an assistant for help as the item was large and awkward to move. The assistant was very helpful and helped us to get it into the car commenting that it was a pleasure to help.

April 11, 2022
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading

Hi

Thank you for the excellent review and for 5 stars!

I'm delighted you enjoyed your visit and hope to see you again soon.

Best wishes
John

Rated 5 out of 5 stars

We go to Dobbies once a month for our…

We go to Dobbies once a month for our free coffee, the ladies in the cafe are always very friendly. Then we have a wander around looking at all the lovely plants and gifts that are for sale. There is always lots to look at.

April 7, 2022
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading

Hi

Thank you for the excellent review and for 5 stars!

I'm delighted you enjoyed your visit and hope to see you again soon.

Best wishes
John

Rated 5 out of 5 stars

I have been going to Dobbies for years

I have been going to Dobbies for years. The staff are always very helpful and friendly- the other day I needed some help with soil bags due a bad back and someone helped me- though most times I have bought compost I have always been offered assistance.

I go to Dobbies a lot- the staff recognise me and I feel I get a very good service.

April 7, 2022
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading


Hi

Thank you for the excellent review and for 5 stars!

I'm delighted you enjoyed your visit and hope to see you again soon.

Best wishes
John

Rated 5 out of 5 stars

Store beautifully arranged

Store beautifully arranged. Easy to manouvre. Staff very obliging

April 5, 2022
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading

Hi

Thank you for the excellent review and for 5 stars!

I'm delighted you enjoyed your visit and hope to see you again soon.

Best wishes
John

Rated 4 out of 5 stars

Andover location has far better choice and quality than the Reading one.

Bought a wooden planter which is high quality. Unfortunately our local branch in Reading was out of stock but we passed by the Andover centre where we found what we had been looking for. We were struck by how much greater the choice and apparent quality of all kinds of stock was in that store in comparison with the Reading store..

April 5, 2022
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading

Hi,

Thanks for your rating, I am sorry to hear this.

We appreciate your feedback and will be sure to pass this to our management team

Best wishes
John

Rated 5 out of 5 stars

As usual everyone was friendly and…

As usual everyone was friendly and efficient. My "birthday treat" went well and a mooch around the store followed where I picked up an item I wanted and my companion (after getting help from an assistant) picked up what she wanted.

Really hope, now Covid-19 seems to be liveable with I'll be able to get there more often!

Keith

March 24, 2022
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading

Hi

Thank you for the excellent review and for 5 stars!

We hope to see you again soon.

Best wishes
Liz

Rated 5 out of 5 stars

Helpful Staff

Usally good service and helpful staff makes visiting Dobbies an enjoyable experience.

February 25, 2022
Dobbies Garden Centres - Reading logo

Reply from Dobbies Garden Centres - Reading

Thank you so much for your 5 star review, I'm so glad you enjoyed your visit

Rated 5 out of 5 stars

Our recent visit to our local Dobbies…

Our recent visit to our local Dobbies for a pack of bulbs cost us over £90 after discount 😊
As always we find everything we need plus 1 or 2 items extra.
I must say the bulbs and Mimi plants for our hanging baskets are excellent quality and should make a beautiful display later in the year. We also stocked up on a few terracotta pots and some fertilizer. We are lucky because our Dobbies has a good grocery section and an excellent butcher where we purchased some wonderful looking belly of pork to make into streaky 🥓. After all this shopping we needed a sit down for a coffee and delicious 🥓 roll.

February 24, 2022

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