Close down - please . Hold my refund over 4 days and keep seying will take 14 days to get my money back, only because they can't provide product on time. Staff there don't know what they doing.
Location
Switch locationStraight Mile, Burton-on-Dunsmore, CV23 9QQ Frankton, Warwickshre, GB
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See what reviewers are saying
the merchandise was arranged well, easy to navigate around the store, lovely products everywhere, so much choice. we got some wonderful Christmas presents. The cafe was wonderful. we had two fish an... See more
We enjoy visiting this garden centre. It gives us a boost to see seasonal plants at their best, attractively displayed. The staff are friendly and welcoming both in the garden centre and in the rest... See more
We went to the garden centre to return a bird bath which stopped working after few months. We had a wonderful experience there and I feel obliged to write a 5 stars feedback and to tell people about t... See more
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Straight Mile, Burton-on-Dunsmore, CV23 9QQ, Frankton, Warwickshre, United Kingdom
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No price tag, no buy
Far too many items for sale without price tags. The amount of items we picked up that we were interested in buying but then could not find a price for was ridiculous, so we spent very little.

Reply from Dobbies Garden Centres - Rugby
Found what we wanted
Empty shelves, yet again.
Your supplies need to be restocked more frequently, dog supplies are always non existent. More general stock on dog food, not breed type food. Mini, medium and large dog food needs to be stocked regularly. It’s always out of stock, twice in the last two weeks I’ve had a wasted journey, I’ll just purchase from a specialist pet feed store.

Reply from Dobbies Garden Centres - Rugby
Birthday treat
had a free snack & coffee with club card because of birthday would of given 5 stars but other prices still rather high.
They now have a cream scone with jam on…
They now have a cream scone with jam on the menu at a great price
Great service from friendly staff!
Disappointed
Having bought a number of plants I offered my reward for 100 points because I had spent the required amount. When we got home I realised despite the cashier sopping my reward I had not been awarded my 100 points.

Reply from Dobbies Garden Centres - Rugby
We went to the garden centre to return…
We went to the garden centre to return a bird bath which stopped working after few months. We had a wonderful experience there and I feel obliged to write a 5 stars feedback and to tell people about the service. The manager in particular, Charlotte and the two ladies Michelle and Claire were also very helpful.
Usually excellent, but not this time.
It is always a pleasure to visit Dobbies. Excellent range of products. However, on this occasion, the restaurant let me down. I had scrambled egg on toast, which was disgusting, really dry and overcooked, with black bits in it. I couldn’t eat it. I should have taken it back. I wish I had.
friendly helpful service.
Very efficient service and nice coffee…
Very efficient service and nice coffee and scone.
A visit to the restaurant this morning…
A visit to the restaurant this morning left us feeling very unhappy. The two staff serving were very helpful and friendly. We ordered a poached egg and toast and sat down to wait. After 30 minutes the food arrived - and not poached eggs. We asked for a refund and the very helpful counter staff went to arrange it. After another wait, we heard shouting in the kitchen and the girl came out distraught and sobbing.
Come on Dobbies, harassment in the workplace is not acceptable.

Reply from Dobbies Garden Centres - Rugby
Was disappointed display of goods in…
Was disappointed display of goods in short supply.will not be rushing to shop there again
Helpful staff and you had what I wanted.
Customer service
I purchased a fleece from Regatta online. Unfortunately the fleece was not to my liking and I decided to return the item to Regatta through Doddies Rugby. Doddies customer assistant, Matthew, to be fair was a little confused regarding the Regatta returns process but with the help of customer assistant Michelle the issue was resolved in a good natured way. Both Matthew and Michelle went above and beyond,were customer focused and worked in a professional manner. Well done Guys.
Queued 30 minutes for coffee
Queued 30 minutes for coffee
Lady on checkout was good but clearly short staffed
Ridiculous

Reply from Dobbies Garden Centres - Rugby
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