Dobbies Garden Centres - Stratford upon Avon Reviews 341

TrustScore 4 out of 5

4.2

Black Hill, Warwick Road, CV37 0QW Stratford Upon Avon, Warwickshire, GB


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Rated 2 out of 5 stars

Smaller than other ones I’ve visited. Very disorganised store. Eg Waitrose frozen food display unit had boxed items say 10 or 20 meals still in cardboard box for transit just thrown in on to of older... See more

Company replied

Rated 4 out of 5 stars

I love the benefits of the Dobbies Club Plus membership, especially the two free hot drinks each month and the birthday treat. Since it's on my school run route, I sometimes take my children to the ca... See more

Rated 2 out of 5 stars

How come other garden centre cafes seem to do it so much better that Dobbies. Food is fine, as is the coffee but the time it takes to get served is ridiculous. Not a criticism of the staff who are fri... See more

Company replied

Rated 5 out of 5 stars

We visited Stratford today for afternoon tea and the planting experience. The food was fresh and delicious and the variety of plants to choose from was excellent. The staff were welcoming, friendly an... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Black Hill, Warwick Road, CV37 0QW, Stratford Upon Avon, Warwickshire, United Kingdom

4.2

Great

TrustScore 4 out of 5

341 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Worst Dobbies ever

Smaller than other ones I’ve visited. Very disorganised store. Eg Waitrose frozen food display unit had boxed items say 10 or 20 meals still in cardboard box for transit just thrown in on to of older stock. Plenty of half empty shelves around garden and shop areas and many plants looking rather less than thriving. Distinct lack of pricing on many items. Add in 2 slices of cake a cup of tea and a cappuccino over £14 we won’t be back here.

August 28, 2024
Unprompted review
Dobbies Garden Centres - Stratford upon Avon logo

Reply from Dobbies Garden Centres - Stratford upon Avon

Hi Rob,
Thank you for taking the time to leave your feedback.
I am sorry to hear about your disappointment on your recent visit to our Stratford Upon Avon store.
I have passed your feedback onto the management team to bring these points of concern to their attention.
They will be able to look into what has happened, with a view of making possible changes for the future.
Best wishes, Karen

Rated 2 out of 5 stars

The staff are excellent

The staff are excellent
However the food needs improvement

July 7, 2024
Dobbies Garden Centres - Stratford upon Avon logo

Reply from Dobbies Garden Centres - Stratford upon Avon

We appreciate your kind words about our staff. We're glad you enjoyed their service. We take your feedback about the food seriously and are always striving to improve. Dobbies team

Rated 4 out of 5 stars

Good but can’t keep up with changes

We do enjoy a trip to Dobbies but notice that their focus seems to change every few months so that going because they stocked a particular range is risky because they’ll have swapped to another direction

May 30, 2024
Rated 4 out of 5 stars

I love the benefits of the Dobbies Club Plus

I love the benefits of the Dobbies Club Plus membership, especially the two free hot drinks each month and the birthday treat. Since it's on my school run route, I sometimes take my children to the café for treats. The breakfast is reasonably priced. While most of the staff are very nice, one staff member could be more pleasant and friendly to make customers feel more welcome.

May 12, 2024
Rated 5 out of 5 stars

Great enjoyable centre

Polite, friendly and helpful staff… good selections of gardening products and plants that look wonderfully healthy… the restaurant is good and a reasonable variety of food… it feels great to have Waitrose present too.. Thank you..

May 23, 2024
Rated 5 out of 5 stars

We visited Stratford today for…

We visited Stratford today for afternoon tea and the planting experience. The food was fresh and delicious and the variety of plants to choose from was excellent. The staff were welcoming, friendly and informative. I would highly recommend the garden centre and will be keeping an eye out for future events.

April 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great selection

Only went because my eldest wanted a new plant for her room. We ended up having something to eat, and I bought more plants in the sale!
I love a good garden centre and the staff at Stratford are lovely. ☺️

March 24, 2024
Rated 1 out of 5 stars

Stratford today-phone

Stratford today-phone
Csn you tell me if you have soft play availability please
No-it’s chaos doen there You can turn up and risk it.
As for the app- forget it
And imagine having to turn around with two crying three year olds
Awful

February 17, 2024
Unprompted review
Dobbies Garden Centres - Stratford upon Avon logo

Reply from Dobbies Garden Centres - Stratford upon Avon

Hi William,

I'm sorry to read your review.

I understand how upsetting this would be for your little ones.

I'll make the store team aware of your comments.

Team Dobbies

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