Doctify Reviews 449

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their caring, helpful, and professional approach, making them feel at ease and supported. The service provided is frequently described as excellent, with many appreciating the thorough explanations, clear communication, and personalized attention they received. People often highlight the efficiency and smooth process, leading to positive outcomes and a sense of confidence in their care. However, some customers also noted issues with the website, finding it not helpful for patients due to too many texts and a lack of clear information. A few other people also felt that their critical reviews were not published.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and helpfulness... See more

Service

Customers consistently note positive experiences with service, often highlighting the thoroughness and... See more

Customer service

Customers had positive experiences with customer service, often praising the excellent care, communication,... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as smooth, seamless, and... See more

Website

Users describe ambiguous interactions with the website, with some finding it easy to use, navigate, and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They have staff who truly care about your wellbeing, nothing is too much trouble. There is a relaxed atmosphere which helps if your like me, a nervous person. The care I received here was absolutel... See more

Company replied

Rated 5 out of 5 stars

Dr Colquhoun and Emily Holt at Willow Health were absolutely brilliant. They took the time to really listen and understand everything I’ve been going through, and never once made the appointment feel... See more

Company replied

Rated 5 out of 5 stars

I am so pleased that I decided to have cataracts in both my eyes treated by Mr. Injarie at Newmedica Norwich. He gave me total confidence that the procedures would be successful by carefully describ... See more

Rated 5 out of 5 stars

I suffer with severe PMDD. I’ve been battling this for the last five years this year was like living in hell until I met Faye and Mr Masood what a team !!! Faye is his secretary Mr masood is the c... See more

Company replied


Company details

  1. Software Company

Written by the company

Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence. Our platform gives clinicians the tools to manage their reputation, grow their practice, and strengthen their referral networks - all in one place. Founded in 2015 and headquartered in London, Doctify operates across the UK, Ireland, Germany, Austria, the United Arab Emirates, and Australia. We are uniting the global healthcare community, one trusted connection at a time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

449 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful staff and surgeon

Helpful staff and surgeon. Would recommend Rowley Hall to anyone.

September 23, 2025
Unprompted review
Doctify logo

Reply from Doctify

We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Totally professional service

My dentist visit at O.Connor Moore Dental Practice is always reassuring. I feel confident that my teeth and oral care are very well looked after. After years of attending there is no way I would change my dentist -the best in Sligo

November 20, 2025
Unprompted review
Doctify logo

Reply from Doctify

We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Every member of staff I met throughout…

Every member of staff I met throughout my procedure was incredibly kind, caring and supportive

October 20, 2025
Unprompted review
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Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Ms Tang, highly recommended breast doctor

Ms. Tang is knowledgeable, articulate, kind and patient. She answered all my questions and put my mind at ease. I left with a positive feeling and a mutually agreed upon plan to follow up.

November 19, 2025
Unprompted review
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Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Very friendly knowledgable consultant.

November 20, 2025
Unprompted review
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Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Cleveland Clinic was a five star experience

Cleveland Clinic was a five star experience and Dr John Whitaker an outstanding cardiologist who was honest thorough and shed great clarity on my condition and options. Would thoroughly recommend him.

November 13, 2025
Unprompted review
Doctify logo

Reply from Doctify

We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

I went for my check up after my carpal…

I went for my check up after my carpal tunnel syndrome operation and my consultant was pleased with my progress she was very pleasant and caring with regards to my progress

November 20, 2025
Unprompted review
Doctify logo

Reply from Doctify

We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Excellent platform with helpful staff

November 20, 2025
Unprompted review
Doctify logo

Reply from Doctify

We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Professionalism and Care

Farnham eye care clinic and Professor Lindfield are extremely professional, and everyone working there has a wonderfully caring attitude.
I felt relaxed and confident with my treatment from beginning to end.
Everything is explained completely and in a very understandable way.
I could recommend them highly.

November 19, 2025
Unprompted review
Doctify logo

Reply from Doctify

We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Hip replacement

From start to finish the procedure was well organised and professional.

October 6, 2025
Unprompted review
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Reply from Doctify

We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

TURP Surgery

Mr Calleja was my consultant at Sussex Health Care and he performed my TURP Surgery. The whole experience was very satisfactory. Both the procedure it's self, and care and attention from all the medical staff at Sussex Premier Health and the after care, including post op examinations were stunning. I felt I was in good hands throught the whole experience and would not hesitate to recomend both Mr Calleja and Sussex Premier Health to anyone.

July 1, 2025
Unprompted review
Doctify logo

Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Good environment makes me very relax…

Good environment makes me very relax and comfortable

November 20, 2025
Unprompted review
Doctify logo

Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Cheerful Quick Bloods

Cheerful, quick, friendly bloods service

November 19, 2025
Unprompted review
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Reply from Doctify

We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Excellent hip resurfacing operation

My recent experience for a hip resurfacing operation was first class. The level of patient care from my initial appointment to signing off after five weeks recovery was excellent with all the staff involved providing really focused care which ensures patient confidence and a speedy recovery

October 15, 2025
Unprompted review
Doctify logo

Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Excellent clinic with a very welcoming…

Excellent clinic with a very welcoming environment for kids making them feel at home and seen by Dr Alwan who is an extremely competent dermatologist and an more humble human being

November 20, 2025
Unprompted review
Doctify logo

Reply from Doctify

We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Everyone and everything was amazing I…

Everyone and everything was amazing I couldn’t speak more highly of Newmedica

November 17, 2025
Unprompted review
Doctify logo

Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Excellent

Excellent
Mr rousdie is a brilliant surgeon with a kind welcoming manner and thoughtful personality
He truly cares about patient care and has a skill of extraordinary levels in making painful health issues better
Ive had 3 surgeries and each has been a remarkable success
Mr rousdie thank you for the quality of life i enjoy today

November 19, 2025
Unprompted review
Doctify logo

Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 4 out of 5 stars

Review for cardiologist Dr Siddharth Trivedi

Good communication, all queries answered patiently satisfied with consultation

October 10, 2025
Unprompted review
Doctify logo

Reply from Doctify

Thank you for your feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Paying attention to details and giving…

Paying attention to details and giving clear instructions.

November 20, 2025
Unprompted review
Doctify logo

Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience.

Best wishes
The Doctify Team.

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