Doctify Reviews 449

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their caring, helpful, and professional approach, making them feel at ease and supported. The service provided is frequently described as excellent, with many appreciating the thorough explanations, clear communication, and personalized attention they received. People often highlight the efficiency and smooth process, leading to positive outcomes and a sense of confidence in their care. However, some customers also noted issues with the website, finding it not helpful for patients due to too many texts and a lack of clear information. A few other people also felt that their critical reviews were not published.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and helpfulness... See more

Service

Customers consistently note positive experiences with service, often highlighting the thoroughness and... See more

Customer service

Customers had positive experiences with customer service, often praising the excellent care, communication,... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as smooth, seamless, and... See more

Website

Users describe ambiguous interactions with the website, with some finding it easy to use, navigate, and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They have staff who truly care about your wellbeing, nothing is too much trouble. There is a relaxed atmosphere which helps if your like me, a nervous person. The care I received here was absolutel... See more

Company replied

Rated 5 out of 5 stars

Dr Colquhoun and Emily Holt at Willow Health were absolutely brilliant. They took the time to really listen and understand everything I’ve been going through, and never once made the appointment feel... See more

Company replied

Rated 5 out of 5 stars

I am so pleased that I decided to have cataracts in both my eyes treated by Mr. Injarie at Newmedica Norwich. He gave me total confidence that the procedures would be successful by carefully describ... See more

Rated 5 out of 5 stars

I suffer with severe PMDD. I’ve been battling this for the last five years this year was like living in hell until I met Faye and Mr Masood what a team !!! Faye is his secretary Mr masood is the c... See more

Company replied


Company details

  1. Software Company

Written by the company

Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence. Our platform gives clinicians the tools to manage their reputation, grow their practice, and strengthen their referral networks - all in one place. Founded in 2015 and headquartered in London, Doctify operates across the UK, Ireland, Germany, Austria, the United Arab Emirates, and Australia. We are uniting the global healthcare community, one trusted connection at a time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

449 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic helpful staff

Fantastic helpful staff, very happy with my treatment at this hospital

November 19, 2025
Unprompted review
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Reply from Doctify

Thank you for your wonderful feedback. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Very professional

Very professional

November 19, 2025
Unprompted review
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Reply from Doctify

Thank you for your lovely feedback.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

The epitome of a professional service

Smooth booking process, good communication and a superb specialist who saw us - can thoroughly recommend this clinic!

November 18, 2025
Unprompted review
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Reply from Doctify

We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Faultless experience

Ankle fusion surgery following an arthritic ankle became too painful to live with. My experience thus far has been exceptional, from my very first consultation through to surgery. The whole team at the One Hospital Ashford are so professional and helpful. There support and efficiency are second to none. The surgical team are the best and Professor Dhinsa is a really nice approachable guy.

November 19, 2025
Unprompted review
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Reply from Doctify

Thank you for your wonderful feedback. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

I trusted Mr Aftab with my life

I trusted Mr Aftab with my life
He acted quickly and decisively when I was in acute distress without a way forwards and he was consistently kind and attentive.
A hugely impressive surgeon and human being

November 13, 2025
Unprompted review
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Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Excellent care from Mr

Excellent care from Mr. James Crinnion

November 18, 2025
Unprompted review
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Reply from Doctify

Thank you for your wonderful feedback. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Mr Hawary was very kind and efficient…

Mr Hawary was very kind and efficient giving time for explanations.

November 6, 2025
Unprompted review
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Reply from Doctify

Thank you for your feedback. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Great experience

Dr. Sarah is an amazing pediatrician. She listens carefully, explains everything clearly, and truly cares about my kids. We always feel supported and confident with her.

November 5, 2025
Unprompted review
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Reply from Doctify

Thank you for your feedback. We're so pleased to hear you’ve had such a positive experience.
Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

A highly professional service

A highly professional service. I always felt in good hands

October 27, 2025
Unprompted review
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Reply from Doctify

Thank you for your lovely feedback. We're so pleased to hear you’ve had such a positive experience.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Professional and reassuring

Professional and reassuring. Very happy with my surgery.

November 18, 2025
Unprompted review
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Reply from Doctify

Thank you for your lovely feedback. We're so pleased to hear you’ve had such a positive experience.
Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

UIC along with Dr J Lindsay were very…

UIC along with Dr J Lindsay were very professional and very knowledgeable. Everything was seamless regarding my appointment.
Much appreciated.

November 18, 2025
Unprompted review
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Reply from Doctify

Thank you for your lovely feedback. We're so pleased to hear you’ve had such a positive experience.
Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Dr Kalla is Professional, Reassuring, and Clear

I recently saw Dr Kalla and was really impressed. He was extremely professional, took the time to explain my condition clearly, and also explained the whole process of the operation in a way that was easy to understand. I felt listened to, reassured, and fully informed. I honestly couldn’t have asked for better care – highly recommended.

November 15, 2025
Unprompted review
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Reply from Doctify

Thank you for your lovely feedback. We're so pleased to hear you’ve had such a positive experience.
Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Mr. Gidon Ellis's HoLEP surgery made me feel renewed both physically and emotionally.

For a considerably long time I've had prostate related problems which seemed to come to a head with a severe and very debilitating urine infection. Mr. Ellis suggested Holep surgery to my prostate which was very enlarged. He also suggested the operation could help to prevent another infection. Well, it was extremely successful and I'm totally amazed with the result. I'm thrilled that he suggested the operation. Mr. Ellis explained the possible side effects along with what was expected post operatively - it all went beautifully and as planned. I could not be happier. Millions of thanks to Gidon Ellis. Thank you for making a 77 year old guy feel like 37!

October 28, 2025
Unprompted review
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Reply from Doctify

Thank you for your lovely feedback. We're so pleased to hear you’ve had such a positive experience.
Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Bassetlaw Hospital is an excellant…

Bassetlaw Hospital is an excellant hospital with very kind, helpful and professional staff.

October 10, 2025
Unprompted review
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Reply from Doctify

Thank you for your lovely feedback. We're so pleased to hear you’ve had such a positive experience.
Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Don't be worried!!

Overall an excellent visit and a good outcome. Felt very safe and in highly competent hands.

September 24, 2025
Unprompted review
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Reply from Doctify

Thank you for your lovely feedback. We're so pleased to hear you’ve had such a positive experience.
Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Dr Hawary is absolutely exceptional

Dr Hawary is absolutely exceptional. Do not hesitate to reach out to him. He is the perfect example of what a consultant should be. His in depth knowledge and understanding of his craft is remarkable. He is caring compassionate and present as a patient I am profoundly grateful to be under his care.

November 16, 2025
Unprompted review
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Reply from Doctify

Thank you for your feedback. It’s great to hear you’ve had such a positive experience.
Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

A friendly practice and will recommend…

A friendly practice and will recommend it to people.

November 18, 2025
Unprompted review
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Reply from Doctify

Thank you for your feedback. It’s great to hear you’ve had such a positive experience.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

I underwent shoulder surgery at St…

I underwent shoulder surgery at St Joseph's, the procedure was completed by Mr Andrew Chambler. After 2 initial consultations and manipulation, surgery was determined to be the best course of action. I was was very concerned and anxious, but Mr Chambler completely put my mind at rest. The surgery was a complete success and I am recovering better than expected. The whole experience of being treated at St Joseph's has been 10/10. The facilities are immaculate, the rooms are spotlessly clean and supremely comfortable. Every single staff member I encountered were kind, compassionate and genuinely caring. I hope that if I ever need medical treatment again I will be able to use these facilities.

November 13, 2025
Unprompted review
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Reply from Doctify

Thank you for your feedback. It’s great to hear you’ve had such a positive experience.
Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Successful and well managed hip operation.

Burnley hospital hip unit is very efficient and well run. Pre op hip school was very useful and informative. The operation itself was successful and scar healed well. Now out of pain. Big thank you to all staff involved.

October 3, 2025
Unprompted review
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Reply from Doctify

Thank you for your feedback. It’s great to hear you’ve had such a positive experience.
Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Mr perianayagan orthopaedic surgeon is…

Mr perianayagan orthopaedic surgeon is one of the nicest consultants I have ever met. Friendly, professional, and just a lovely person. If I needed further surgery in the future, I would ask to be under his care.

November 18, 2025
Unprompted review
Doctify logo

Reply from Doctify

Thank you for your feedback. It’s lovely to hear you’ve had such a positive experience.
Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

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