Doctor Nyla Cosmetic Dermatologist Reviews 

562
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally knowledgeable, professional, and genuinely caring, making them feel welcome and comfortable from the start. Many people highlight the excellent service and quality of treatments, often leading to amazing and visible results that exceed expectations. The team is often described as supportive and honest, providing clear explanations and building confidence in the treatments. However, some people mentioned concerns regarding the user experience, citing instances of treatments not meeting expected standards or being performed by less experienced staff.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the exceptional professionalism, caring,... See more

Product

Clients share positive opinions on product, with many reviewers reporting amazing and incredible results that... See more

Quality

Reviewers highlight positive aspects of quality, with many appreciating the impressive and natural-looking... See more

User experience

Users describe ambiguous interactions with the user experience, with some customers expressing delight and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been having my Botox for years, came to Medispa in Cheshire as I was recommended by a friend. Dr kamran was very precise in my consultation and then Nurse Antonia who did my Botox treatment... See more

Company replied

Rated 5 out of 5 stars

Dr Nyla’s Medispa is amazing from the moment you arrive you are made to feel welcome and comfortable. The staff are exceptionally knowledgeable about all the products and treatments they offer. I’ve... See more

Company replied

Rated 5 out of 5 stars

I honestly can’t thank The Medispa Group enough, they’ve completely changed my life! From the moment I walked through the door, the team made me feel comfortable, cared for, and truly listened to.... See more

Company replied

Rated 5 out of 5 stars

Attended as moral support for a friend. Dr Nyla is simply beautiful inside out. She was able to advise on treatments for my friends concerns, but was also not afraid to reframe negative body image bel... See more

Company replied


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

562 reviews

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4.4

All reviews

(562)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Skin tightening on stomach

I have Emily for skin tightening on my stomach after 4 babies and some weight loss . So far the results are amazing and I’m only half way through my treatment package.
Emily is so lovely too . Makes sure I am comfortable when it gets too hot and massages me to cool the area down . Can’t wait to see my end results .

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Had my 4th session of the skin…

Had my 4th session of the skin tightening with Emily today. I was very impressed by how thorough she was and must say I noticed a big difference between other sessions I had previously. Thank you Emily. X

February 17, 2025
Unprompted review
Doctor Nyla Cosmetic Dermatologist logo

Reply from Doctor Nyla Cosmetic Dermatologist

Great feedback, thank you’

Rated 5 out of 5 stars

Had my 4th session of my 5 part…

Had my 4th session of my 5 part treatment plan with Caitlyn today. She really makes you feel at ease with her kind thoughtful manor . She is also very knowledgeable with all the procedures and answered my questions in depth and what result I should expect from the treatments

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Ultracel worked wonders!!

I’ve just received my 2nd ultracel treatment and I can’t believe the results. I noticed I’ve been getting lots of compliments about “looking good” but when I saw my before photos I couldn’t BELIEVE the difference this treatment has made to my jawline. I’m absolutely thrilled!
And this clinic is wonderful. Extremely clean and the staff are beyond professional. No upselling, forgiving when I was late and all just super lovely!
Would highly recommend.

February 13, 2025
Unprompted review
Doctor Nyla Cosmetic Dermatologist logo

Reply from Doctor Nyla Cosmetic Dermatologist

Ultracel is our favourite treatment too would not live without it! We believe in having a super friendly and relaxed atmosphere in the providing to our patients all of the information that they require to make an informed decision in a non-sales highly supportive environment. We’re so glad you enjoyed the experience.

Rated 5 out of 5 stars

Caitlyn was amazing she made me feel so…

Caitlyn was amazing she made me feel so comfortable and Dr Nyla was very informative and had such a kind hearted and warm approach.

February 13, 2025
Unprompted review
Doctor Nyla Cosmetic Dermatologist logo

Reply from Doctor Nyla Cosmetic Dermatologist

Amazing feedback, thank you so much and we look forward to seeing your results!

Rated 5 out of 5 stars

Thrilled

Felt really safe and happy with the advice I was given by Dr Nyla. I was treated by Roxy and Sandra in the London clinic and found them to be very knowledgeable about the treatments I had

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Last week I attended The Medispa Clinic for my first botox and fillers appointment. I felt extremely anxious and somewhat scared as I am petrified of needles. I was seen by nurse Antonia and was honestly blown away by how comfortable she made me feel right away.

She took the time to reassure me and talked me through each step as she was carrying out the treatment.

It has only been a week since I had it done and the difference is just incredible and I truly couldn’t be happier!

I really wish I had taken this step sooner.

Thank you Dr. Nyla and the Medispa team for yet another great experience at your wonderful clinic.

January 31, 2025
Unprompted review
Doctor Nyla Cosmetic Dermatologist logo

Reply from Doctor Nyla Cosmetic Dermatologist

Thank you so much for taking the time to share your feedback we are truly humbled by your considered review. We take great pleasure in making our patients our number one priority we are focused on excellent customer care and effective long lasting results , with minimal downtime and are non-invasive. We look forward to seeing you soon at the medispa group.

Rated 5 out of 5 stars

Advice great

Advice great, the therapists and receptionists are all lovely, so many choices and I really enjoyed my visit :)

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Pushy!

On arrival at the London clinic the receptionist told me I was probably at the wrong clinic, strange way to start. Once established no I was indeed at the correct clinic with a booked appointment, I then had to fill out medical history forms and sign waivers with text boxes that I pointed out were not fully visible so I could not see what text I am actually signing away!
She acknowledged “yes you can’t see the text” as if many people had pointed this out but the clinic does nothing to change it - red flag! All waivers by law should be clearly laid out so the patient can see exactly what they are agreeing to.
I was called into my consultation but on the way stopped for “before photos” which I found unnerving - I said I am only having a consultation.
The Dr ‘who the clinic is named after’ met me and seemed friendly and complimentary at first but very quickly she escalated my pigmentation query into 6 sessions of “Skin tightening” at £1800 followed by other treatments at £2500, an accounts lady appeared in the room ready to do the finance paperwork. I said can you email me the package and treatment so I can consider all the details first. She said well what we can do today is your test patches and “set the levels” of the machines BUT “we only do test patches for people that have signed up to the full course of treatment” which just felt pressurising and like a way to force you into starting treatment with them so I left. My experience of this clinic agrees with the other low star reviews this place is over-priced and money driven.

February 4, 2025
Unprompted review
Doctor Nyla Cosmetic Dermatologist logo

Reply from Doctor Nyla Cosmetic Dermatologist

Dear Ailsa

Thank you for taking the time to share your detailed feedback. We truly appreciate your constructive comments and are using them to improve our service.

After speaking with our reception team, we acknowledge that a mistake was made on the day you attended. We were holding an open day for our surgical team, with 95% of patients booked for that service, and unfortunately, this led to an oversight regarding your consultation with our medispa group. We deeply regret that this mix-up affected your experience and understand your frustration.

We are also pleased that you had a positive encounter with our doctor, who provided you with thorough information and explained the necessity of conducting test patches before any laser treatments. This safety measure is standard practice to ensure that any treatment does not adversely affect your skin, particularly when it has been pre-treated with chemical-based products. We agree that test patches are only appropriate for those wishing to proceed with treatment, and we appreciate your understanding of our cautious approach.

Following your consultation, we sent you an informative email with additional support, including helping you find a local clinic that could better meet your needs, given the distance you traveled. We also reached out on the same day to offer complimentary prescription medication based on the doctor’s assessment, as part of our commitment to supporting you on your aesthetic journey. This was being provided completely free of charge and no expectation for you to book with us.

We are truly sorry that our efforts to assist were not received in the spirit in which they were intended. Your feedback is invaluable, and we remain fully committed to providing high-level care and support. Our practice manager will be in touch to offer further personal assistance, and we encourage you to contact us directly if there is anything more we can do to help.

Thank you once again for your feedback.

Kind regards,

Emma Redfern
General Manager
Medispa Group
(01625) 523307

Rated 5 out of 5 stars

I had the best experience with the…

I had the best experience with the medispa clinic. Especially with the lovely nurse Antonia and Doctor vadeem.As a woman who is coming into her 40s. I have noticed I am getting fine lines with some signs of sagging in the jaw and although I don't want to look different, I just want to look like the best version of myself. I had the transformation face lift,i am so delighted with the resulg i really do look like the old thirty year old self that I used to be !!!
I would highly recommend using Medispa as it is medical clinic led by the most experienced doctors which Is very important to me as I am also a doctor and Especially in the UK where there is no legislation in thjs industry .It is very important to me that all of my treatments are conducted in a medical environment, utilising the best technologies in the industry so i can avoid plastic surgery for as long as possible so i love the fact that you offer so many non surgical options!

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Ultrasound Treatment

I had the ultrasound treatment for my lower face around six months ago because I just wanted something light and not invasive definitely didn’t want Botox
I saw Dr Fab who was so knowledgeable gave me loads of choices but I had the treatment the same day and it was the best decision I have ever made.

I can highly recommend the ultrasound treatment at the Medispa group because it’s non-invasive definitely makes you look like a better version of yourself and I have to say the service is phenomenal !

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

What an exceptional Clinic and team

What an exceptional Clinic and team!
I have been going to the Wilmslow clinic since the summer and can honestly say that everyone there is lovely and always more than happy to accommodate and help.

The results I’ve had so far have been incredible and well above my expectations.

During my initial consultation, Dr. Nyla kindly took the time to answer all of my questions and put together a course of treatments for me.

I followed everything that was recommended and truly couldn’t be happier with my results. It’s incredible how non invasive treatments with minimal downtime can have such results.

I had my review today and being able to see all of my before and after photographs speaks for itself. It’s a wonderful feeling to see that I invested in the right clinic, treatments and TEAM!

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier with the care and…

I couldn’t be happier with the care and results I’ve experienced at The Medispa group. From the moment I began my treatment, the team’s professionalism, expertise, and attention to detail were evident. Every step of the process was explained thoroughly, and I always felt confident and well taken care of.

The results have exceeded my expectations. I’m absolutely thrilled with how everything turned out! The team truly went above and beyond to ensure I achieved the best outcome possible.

I highly recommend the Medispa Cheshire clinic to anyone seeking exceptional treatment and outstanding results. Will recommend to all my friends.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve felt unconfident about my jowels…

I’ve felt unconfident about my jowels and ageing face for months. I was scared to discuss my needs with anyone until I met Dr Nyla. Boy does she know her stuff, she made me feel completely at ease and explained she was all about natural looking, effective trestments. I’ve been having her Transformation Facelift, the results are simply game changing, I’m getting compliments and my confidence is growing as the results get better. Can’t recommend her more highly.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

The Best Clinic 👌

Arrived at the lovely Dr Nyla's Medispa in Wilmslow this evening for my treatments. I have had facial ULTRAcel Q+, Tear Troff Dermal Fillers and Botox. These are my routine treatments. You will never find a place that makes you feel so welcome, comfortable, calm and more. All the staff from arriving, to the treatment to paying my bill have the customer service of a angel. This is definitely my HAPPY PLACE! If your wanting any treatments please visit one of the medispa's you wont want to go anywhere else. My heart is with Medispa #Bestinthebusiness 💛 Nurse Antonia was Amazing A*

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

I have Melissa and Caitlin doing my…

I have Melissa and Caitlin doing my treatment. They were so lovely and friendly made me feel at ease and very very welcome. I had ultrasound treatment and I have to say it was absolutely magnificent no downtime and I look so much better

They talked me through everything and no pressure. Thank you!

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

6 months ago had an ultracel with deep…

6 months ago had an ultracel with deep needling treatment to help with scarring, and it has made a massive difference! I feel so much more self-confident now. A huge thank you to Roxanne and Nurse Antonio for their expertise and care throughout the process. I highly recommend their services!”

September 8, 2024
Unprompted review
Doctor Nyla Cosmetic Dermatologist logo

Reply from Doctor Nyla Cosmetic Dermatologist

Thanks Sandra
We love the ultracel when it’s done with deep needling results are truly exceptional and certainly excellent 👍

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