Doctronic Reviews 655

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 655 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and ease of use, often highlighting the positive user experience. Many appreciate the caring and professional demeanor of the staff, noting the exceptional customer service. The artificial intelligence system is frequently mentioned as being thorough and helpful in diagnostics. However, some customers reported issues with prescription refills, particularly concerning gabapentin, and a few experienced difficulties with doctors not prescribing needed medications due to company policy. There were also isolated instances of long waiting times for doctor consultations after the AI interaction.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency and convenience. Many... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the ease of use and efficiency... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the doctors for being... See more

Customer service

People report positive experiences with customer service, highlighting helpful, professional, and reliable... See more

Artificial intelligence

Clients share positive opinions on artificial intelligence, praising its thoroughness and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very thorough online ai diagnostic system. Excellent visit with very good doctor. Unfortunately they could not help me even though I needed a simple antibiotic. But the doctor truly cared and explaine... See more

Company replied

Rated 5 out of 5 stars

This site is the best I've ever used. Same day appointments & accept almost every insurance including mine so when I needed medicine for my strep throat I got everything the same day. If they don't t... See more

Company replied

Rated 5 out of 5 stars

I didn't have to repeat or clarify any questions, and the answers I received were very clear. All questions I was asked were also clear , concise, and relevant. I was asked if I wanted further advice... See more

Company replied

Rated 5 out of 5 stars

After filing out the information and payment which is super reasonable, I had a Dr on screen and antibiotics called into my local pharmacy in less than 20min total. They also even take insurance but... See more

Company replied


Company details

  1. Pharmacy
  2. Doctor
  3. General Practitioner
  4. Health Consultant
  5. Local Medical Service

Written by the company

We’re the world’s #1 AI doctor. Our AI is free, anonymous, and available 24/7. And unlike most other AI chatbots out there, we train ours exclusively on peer-reviewed medical sources, so the info we provide is medical-grade and doctor-approved. Ask us anything related to your health, and we’ll give you answers you can trust. Need more? We’ve got you: take your AI summary and show it to your own health care provider, or book a $39 telehealth visit with one of ours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

655 reviews

5-star
4-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

If you have a busy schedule

If you have a busy schedule , too busy to sit in a waiting room 45 min . Then another 30 in room . And that doesn't include blood work. This online experience eliminates all waiting time. Easy to use. And awesome physician. I was impressed. You will be too.

February 22, 2026
Unprompted review
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Reply from Doctronic

Thanks for this, Jen. Eliminating unnecessary wait time while maintaining quality care is exactly what we designed for. Glad our physician impressed you. 🤗

Rated 5 out of 5 stars

Excellent A+

Excellent experience after long term physician care for issue. Thank you, absolutely helpful and easily deciphered. A+ !!

February 22, 2026
Unprompted review
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Reply from Doctronic

Thanks, Hank! Dealing with a long-term issue takes patience, and you deserve answers that are clear and helpful. We're so happy Doctronic could provide that for you. 🥰

Rated 5 out of 5 stars

Reassuring

This chat was helpful and made me feel more at ease.

February 21, 2026
Unprompted review
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Reply from Doctronic

Thanks, Denise! Doctronic is designed to give you clear answers so you can understand what's going on with your health. Glad it helped you feel better. 🥰

Rated 5 out of 5 stars

What I can’t say!.

What I can’t say!.. needed my epilepsy pills like yesterday but was able to get be new script with the urgently demanded care i needed!! Thanks MD. Tronic

February 20, 2026
Unprompted review
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Reply from Doctronic

Glad we got you your meds when you needed them. That's what we're here for. Thank you, Amitayus. 🥰

Rated 5 out of 5 stars

The Doctor! 💜

What made my experience great was the doctor herself! This was the second time I saw Dr Misra and I was hoping but never expecting it would be her! She listened and was very genuine each time. I only needed a refill but honestly got so much more just from our conversation! I wish she was my doctor! I'm having issues finding a good that listens ever since I lost my doctor of 30 years due to retirement. She's wonderful!

February 19, 2026
Unprompted review
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Reply from Doctronic

Thank you, Patty! Our physicians have no 15-minute time limits, so they can actually listen. We're so glad Dr. Misra gave you the care you've been missing since your doctor retired. We'll make sure she sees this. 💙

Rated 5 out of 5 stars

The doctor prescribed an anti-nausea

The doctor prescribed an anti-nausea. Never used telehealth before. I was surprised that we got a prescription on my couch in five minutes. Got treatment from appointment to the pharmacy in less than an hour. Very satisfied.

February 20, 2026
Unprompted review
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Reply from Doctronic

We love being someone's first telehealth experience! Couch to pharmacy in under an hour is what we aim for. Thank you for sharing, Lisa. 🥰

Rated 5 out of 5 stars

Nice to chat and solution/ prescription…

Nice to chat and solution/ prescription given me is most useful for me thank you i m from india

February 20, 2026
Unprompted review
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Reply from Doctronic

Thank you for reaching out from India! We're so glad the chat was helpful and that the solution worked for you. However, our telehealth consultations are currently only for US citizens residing in the US.

Rated 5 out of 5 stars

So quick and so helpful

So quick and so helpful! He refilled my medicine and was done in a timely manner.

February 20, 2026
Unprompted review
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Reply from Doctronic

Thank you. Fast, efficient refills without unnecessary delays are exactly what we aim for. Glad our physician took good care of you. 🥰

Rated 5 out of 5 stars

2nd Doctronic Visit

I had been having appointments with a local dermatologist for over a year with no results. After having had a previous Doctronic appointment that went well, I decided to try again with my dermatology issue. Although the doctor wasn't able to treat my condition, I was so impressed with my doctor. It was like talking with a doctor I had gone to my entire life! She was genuinely interested in my problem, very knowledgeable, and had a manner I wish all my doctors had. I would not hesitate to recommend Doctronic to anyone who needed a non-emergency appointment--definitely faster and easier than an onsite visit.

February 19, 2026
Unprompted review
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Reply from Doctronic

Woah. A year with no results is frustrating, and we're sorry we couldn't treat your condition this time. But knowing our doctor made you feel heard and cared for means everything. That's the experience everyone deserves. Thank you for coming back to us and for this thoughtful review, Frances! 💙

Rated 4 out of 5 stars

I would like them to have the option of…diagnosis and treatment in the free version, and to make it downloadable like SOAP, in a more user-friendly

I would like them to have the option of including the diagnosis and treatment in the free version, and to make it downloadable like SOAP, in a more user-friendly and understandable format for the patient, such as tables, summary charts, and graphs.

February 18, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

Thanks for the feedback, José! Doctronic includes 4 probable diagnoses, 4 treatment plans, and a free downloadable SOAP note in every AI consultation. But we hear you on making it easier to understand. Suggestions like tables and summaries are great ideas we'll share with our team.

Rated 5 out of 5 stars

Life-Changing

This has changed my life. Amazing, fast customer service, thorough consult with the AI, and an efficient visit with a kind doctor. As someone without insurance, I never peruse medical care due to confusion about my options and cost. This was $39 to spend 20 minutes of my time from my house to get a prescription medication to help me feel better. I am so grateful for this company I could be a spokesperson.

February 17, 2026
Unprompted review
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Reply from Doctronic

This is why we built Doctronic. No one should avoid care because the system is confusing or too expensive. We're so glad you finally got the help you needed, and that it was easy. Thank you for sharing this, Amy! 🥰

Rated 5 out of 5 stars

Very good about asking all questions…

Very good about asking all questions .and very comfortable . When he gets home from work tonight he has his insurance card I will get back to you.
Thank you
Carrie Huemm

February 18, 2026
Unprompted review
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Reply from Doctronic

We appreciate the kind words, Carrie. Take your time with the insurance details. We're here whenever you're ready to move forward. 🤗

Rated 5 out of 5 stars

Very helpful in getting a understanding…

Very helpful in getting a understanding of what issues I was having and after I met with my pcp the diagnosis was very similar, I actually got more information about my medical concerns

January 28, 2026
Unprompted review
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Reply from Doctronic

Glad the diagnosis lined up and that you got even more information. That's exactly how it should work. 💙

Rated 5 out of 5 stars

I am very grateful for this site

I am very grateful for this site. As of this moment I do not have health insurance, I was relieved when I found this program. Thanks again!!

February 18, 2026
Unprompted review
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Reply from Doctronic

This means so much to us! No one should feel stuck without options. Thank you for trusting Doctronic. We're always here for you, Anthony. 💙

Rated 5 out of 5 stars

Recommend Using This SIte If You Are On Your Way To The Hospital

They asked the right question and were able to get the info they needed to to a proper diagnosis. This is the best thing to do just before you go to the hospital.

February 17, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

We hope everything turned out okay, David. It means a lot that Doctronic could help you prepare before heading to the hospital. 🥰

Rated 1 out of 5 stars

I have tried Viagra a couple of times…

I have tried Viagra a couple of times and it helped but not the solution I'm seeking. That made me horny all night and really wasn't satisfying!

February 16, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

Hi Jim. We appreciate your feedback. Medication responses vary from person to person, and there are other options worth exploring. Our physicians can discuss alternatives that might better match what you're looking for.

Rated 5 out of 5 stars

Relieved my fears

Relieved my fears since was a problem never encountered before

February 16, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

Glad we were able to help you, Sarah! 💙

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