Dreadful and uncaring customer service
Dreadful customer service and truly intimidating if you have a sweet natured and placid dog. Our gentle cockapoo was repeatedly bitten and troubled by another dog and his extremely aggressive owner. Despite our complaints and our patience (we waited over one month and had to chase up complaints repeatedly), the staff were clearly unconcerned. We paid for one year's membership, but it seems once they have pocketed your money they don't give a fig what you or your dog have to put up with! Wont be visiting again and would strongly suggest that the local park is healthier (and safer) option for you and your dog!





