Best working collar for Dachshund! Easy to work with and fits perfectly with the neck size. Having also vibrancies not only teasers is a great benefit. We use mainly the vibrancies.
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J'ai récemment acheté le Dogtra IQ Mini pour un chien de 19 kg, un croisement de whippet au pelage court et très lisse. Dogtra Europe s'est montré très serviable et a répondu à toutes... See more
Good quality stim, reliable, long battery life, good accessory selection. I like older collars with magnetic silent on/off switch, remote squares, smaller size remotes like plus/mini and cue.
Company replied
Very good, worked great. It costs more but the quality and instructions are fine. I can see a big improvement in battery life. Excellent customer support helped me pick this model out.
Company replied
Company details
Written by the company
Dogtra Europe
Contact info
12 Rue Augustin Fresnel, 78310, Coignières, France
- 0130626565
- info@dogtra-europe.com
- www.dogtra-europe.com
4.7
Excellent
439 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Reply from Dogtra-Europe
Bonjour,
Merci pour votre retour !
Nous sommes ravis que le colis soit bien arrivé et que le produit corresponde parfaitement à la photo du site.
Votre satisfaction nous fait plaisir.
Nous restons à votre disposition pour toute question ou besoin futur.
Cordialement,
L’équipe Dogtra-Europe
Reply from Dogtra-Europe
Hello,
Thank you for your feedback!
We’re delighted to hear that you enjoyed good service and quick delivery. Your satisfaction means a lot to us.
We remain at your disposal for any future Dogtra needs.
Best regards,
The Dogtra-Europe Team
Reply from Dogtra-Europe
Bonjour,
Merci pour votre retour !
Nous sommes ravis que vous trouviez le device super !
Votre satisfaction nous fait très plaisir.
Nous restons à votre disposition pour toute question ou besoin futur.
Cordialement,
L’équipe Dogtra-Europe
Excellent service and excellent…
Excellent service and excellent after-sales service. Thank you to Isabelle, who spoke to me in a very helpful and friendly manner.
November 10, 2025
Reply from Dogtra-Europe
Hello,
Thank you so much for your kind review! We are delighted to hear that you found our service and after-sales support excellent. Isabelle will be very happy to know that her helpful and friendly assistance made a difference – we’ll be sure to pass on your thanks to her.
We remain at your disposal for any future needs.
Best regards,
The Dogtra-Europe Team
Really bad experience
I bought an extra collar in August, and it arrived malfunctioning. They decided to repair it under warranty, even though I had purchased a new collar, not a repaired one, and it arrived working just as badly. I sent it back again, but I'm completely dissatisfied. In fact, I want a refund.
August 4, 2025
Reply from Dogtra-Europe
Hello Alberto, we sincerely apologize for this very frustrating experience. Receiving a repaired unit that still doesn't work correctly is completely unacceptable. You are right to request a refund. Please contact us directly with your order reference so we can personally handle your case and ensure it is resolved quickly. Best regards, the Dogtra Europe team.
Just perfect
Just perfect, now i can walk my dog freely through the mountains, rivers, everywhere.
June 1, 2025
Reply from Dogtra-Europe
Hello,
Thank you for your wonderful review! We’re thrilled to hear that our product is **just perfect** and gives you the freedom to walk your dog through mountains, rivers, and everywhere with confidence. That’s exactly the kind of reliability and peace of mind we strive to deliver.
We remain at your disposal for any future questions or needs.
Best regards,
The Dogtra-Europe Team
Very good
Very good, worked great. It costs more but the quality and instructions are fine. I can see a big improvement in battery life.
Excellent customer support helped me pick this model out.
February 25, 2025
Reply from Dogtra-Europe
Hello,
Thank you for your positive feedback! We're thrilled to hear that you're pleased with the product and that the quality, instructions, and battery life have met your expectations. We're also happy to know that our customer support was able to assist you in choosing the right model.
Your satisfaction is our priority, and we appreciate your trust in us.
Best regards,
The Dogtra-Europe Team
Reply from Dogtra-Europe
Bonjour,
Merci beaucoup pour votre retour ! Nous sommes ravis que vous ayez été satisfait de notre communication et de notre service. Votre satisfaction est notre priorité.
Cordialement,
L’équipe Dogtra-Europe
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