Dokteronline.com | Your online health service Reviews 19,470

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ease of use and very convenient, specially to medicaments that you know you should use constantly in a safe way given past prescriptions.

Company replied

Rated 5 out of 5 stars

My first two orders were quickly processed and delivered within two/three days. I am very happy with the experience and especially with their belief that patients have a right to choose their own trea... See more

Rated 5 out of 5 stars

Great service. With-in 2 working days I received my answer per email and the following week the medication had arrived. 5 stars, though I am curious if I will be required to pay the full amount again... See more

Company replied

Rated 5 out of 5 stars

HI Experience was great, quick order, quick delivery. No problems. Be aware your meds will ship from Spain, which means leaflet is in Spanish. But of course you can find any leaflet online in any l... See more

Company replied

Company details

  1. Online Prescription Medication Vendor
  2. Physician Referral Service

Written by the company

Dokteronline.com ist eine informative Website und ein Online-Gesundheitsservice, der für Sie eine Arztkonsultation in die Wege leiten kann. Wir verkaufen selbst keine Produkte, verhelfen Ihnen jedoch auf Ihren Wunsch zur richtigen Behandlung Ihrer Erkrankung oder Beschwerden. Dazu bringen wir Sie in Kontakt mit in der EU zugelassenen Ärzten und Apotheken. Bei rezeptpflichtigen Medikamenten entscheidet ein Arzt nach einer Online-Konsultation, ob das von Ihnen gewählte Arzneimittel geeignet ist. Bewilligte Bestellungen werden von einer Apotheke bearbeitet und Ihnen schnellstmöglich ins Haus geliefert. So einfach kann es sein.

Dokteronline Support

Written by the company

Vertrauenswürdig
Wir arbeiten lediglich mit offiziell zugelassenen, unabhängigen Ärzten aus dem Vereinigten Königreich zusammen. Die Apotheke, welche die Medikamente liefert, ist die größte Internet- und Postversandapotheke in Großbritannien.
Diskreter Versand
Alle Medikamente werden diskret aus einer europäischen Apotheke versand. Dies geschieht mittels einer neutralen Verpackung, sodass der gesamte Prozess äußerst diskret verläuft.
Ablauf
Bei Dokteronline können Sie Ihre Medikamente und Drogerieprodukte ganz einfach und sicher online bestellen und Sie bekommen diese im Anschluss nach Hause geliefert. So können Sie sich reichlich Zeit sparen und brauchen so auch nicht beim Arzt und Apotheker zu warten.
Schnelle Lieferung
Ihre Anfragen werden noch am selben (Werk)Tag an den angeschlossenen Arzt weitergeleitet. Diese versuchen noch am selben Tag Ihre Anfrage zu bearbeiten. Wenn ein Arzt das Rezept ausgestellt hat, dann wird dies umgehend an die Apotheke weitergeleitet, welche das Medikament wiederum sofort ausliefert. Wenn die Bezahlung also eingegangen ist, dauert es ca. 2-4 Tage bis Sie Ihre Bestellung erhalten.
Entdecken Sie die Vorteile unserer Dokteronline App
Die Dokteronline-App spart Ihnen Zeit, bietet Flexibilität und verbessert den Zugang zu hochwertiger Gesundheitsversorgung - direkt aus Ihrer Hand. Laden Sie die Dokteronline-App noch heute herunter und erleben Sie den Unterschied!

Contact info

4.9

Excellent

TrustScore 5 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

UPS defalcates Medication, Dokteronline help is very low.

After big Failure of UPS Delivery Medication arrived finally.
Pharmacy and Doktor online worked it out, Thank you!

April 17, 2020
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Logge Ulli,

Thank you for your review.

We are sorry that the courier service has made a mistake in their shipment information. We are already in personal contact with you in order to solve this matter as quickly as possible.

Since Dokteronline.com does not deliver the orders we have to ask the pharmacy who shipped it for assistance in solving this issue with the courier service. As soon as the pharmacy heard back from UPS and we heard back from the pharmacy, we will contact you personally again to solve this.

Kind regards,

Customer Service - Dokteronline.com

Rated 5 out of 5 stars

Speed replies and shipping

I was very impressed by the speedy replies from both the help desk and the doctor(s) themselves. Once I was approved for the medication, it arrived with 2-3 days which was simply awesome. Thus far, I can only recommend them.

March 11, 2020
Unprompted review
Rated 2 out of 5 stars

Ordered medication monday morning was…

Ordered medication monday morning was approved Monday evening and it's now friday morning and item still hasn't been shipped. Their quick enough to take the money out of your account but not quick enough to send your items

January 31, 2020
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Workman,

Thank you for your review regarding the shipment of your order.

In the mean time we have been communicating with you personally about the issue and it has been sorted.

Kind regards,

Customer Service - Dokteronline.com

Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish, made an order which was approved, nothing arrived then after a week order was cancelled with no explanation. Don’t waste your time!

January 23, 2020
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear PC,

Thank you for your review.

We are sorry if the order was cancelled with no explanation. Normally if an order is declined or cancelled our customers are always informed of this by email. Please send us a message via the contact form with your name and the order number concerned so we can look into this and inform you further. You find the contact form via this link: https://www.dokteronline.com/de/contact

Kind regards,

Customer Service - Dokteronline.com

Rated 5 out of 5 stars

Amazing and quick

Excellent service, trustworthy and my medication was sent next working day.
I have previously used companies that you basically have to beg to get pain relief!
This company is professional and prompt!
Thank you so much guys 👌

November 30, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look