This company is a scam
This company is a scam, like most other wig companies. They used the same excuses I have heard from others, that they are on holiday or that they can not make a refund for some reason. They sent me a wig that was completely wrong, wrong size, wrong color, wrong length, wrong density and it cheaply made, sheds like crazy, plus it was not even the correct cap style. I ordered a glue down wig and they sent me a gluess. The wig is useless to me. I spent weeks reaching out to the company and I was completely ignored. Eventually I was able to speak with someone through WhatsApp and she admitted to me that they had made a mistake and sent me the wrong wig, after I sent them pictures to prove it, but still refused a return or refund. They wouldn’t even send me a replacement of the wig I actually ordered. So instead of allowing me to make a return or even and exchange, she just started ignoring me as well to save herself from getting in trouble. After many failed attempts at online purchases, I have realized these companies all work the same to scam Americans because they know there is probably nothing we can do. I would suggest only buying wigs from a local reputable wig boutique, even if it’s not in the city you live in they will usually ship it. The cost is more but in what I have wasted in this cheap stuff online I could have had multiple high quality wigs as well. Do not buy from this company! They should have fixed their own mistake.
April 3, 2021
Unprompted review