Dollar General Reviews 

666
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, most reviewers were unhappy with their experience overall. Many people encountered rude and unprofessional staff, often describing employees as having poor attitudes and being unhelpful with customer needs. Customers frequently reported issues with pricing, noting discrepancies between shelf prices and what was charged at the register, with advertised sales often not honored. However, some customers also noted positive experiences. A few people were satisfied with specific helpful and friendly staff members. Others praised certain store locations for being clean, organized, and well-managed.

What people talk about most

Staff

Customers had negative experiences with staff, frequently encountering rude and unprofessional behavior from... See more

Product

Clients share ambiguous opinions on product, with some reviewers praising the selection and organization of... See more

Price

Reviewers mention negative feedback about price, with many expressing frustration over pricing tactics and... See more

Customer service

Consumers consistently express deep disappointment with customer service, citing numerous negative... See more

Location

Customers consistently note ambiguous experiences with location, with many appreciating the convenience of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Dollar General on Oak Street, Eastman, GA, the cashier, Kasey, acted like it was a bother to check me out this morning. She was removing items from box to put on shelf, I walked up to register, she j... See more

Rated 2 out of 5 stars

I was shopping at the dollar general on Old Iowa park road in Wichita Falls Texas on 10/06/25. I saw some laundry baskets that said buy one get one free so I looked at the price and it said $15. When... See more

Rated 1 out of 5 stars

I bought 8 pk AAA batteries. I took them back to Dollar General Store 7069 Lakes Blvd Lake Park Ga. to swap them for 8 pm AA batteries I bought wrong ones first time.I didn't have my receipt.The manag... See more

Rated 1 out of 5 stars

On September 1ni stop on dollar general store to make a paper 500 deposit to my cash app and cashier or dnt know wat happen till now dnt apeance the money on my cash app acount this happen on 1323 Ram... See more


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1.7

Bad

TrustScore 1.5 out of 5

666 reviews

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No recent history of asking for reviews

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1.7

All reviews

(666)

136 reviews in the last 12 months

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Rated 1 out of 5 stars

The store manager was very rude

The store manager was very rude, not only to her employees but to customers as well. She acted like the customers were an inconvenience when asked for assistance with items on the upper shelves that weren’t easily reached. Her response was, you are just going to have to wait, I am busy and I am expected to do everything in store because I have lazy staff members. I felt awful for the two employees who were working with her not only that day but every time that I have been in that store. It is no surprise that I never see the same person twice, not as long as she is their boss. I will drive 20 minutes to the one farther away if I can just so I don’t have to deal with her. Her name is Marty and she works at store #7977.

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

Chaotic aisles

Chaotic aisles, overpricing throughout . I have visited Dollar Tree, Family Dollar and General. In the last two weeks. Massively inflated prices and a waste of my time.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

i would give zero stars if could,i have…

i would give zero stars if could,i have been shopping at dollar general for the past few years and have purchased beer there at least 1 time a week.yesteray went to pick up a few things and when i got to the cashier he carded me for a 4 pack of beer. I AM 66 YEARS OLD AND HAVE BEEN PURCHASING BEER FOR A FEW YEARS HERE AND THEY HAVE NEVER CARDED ME THERE BEFORE. I UNDERSTAN UNDER AGE KIDS TRYING TO BUY ALCHOHOL ,BUT REFUSING TO SELL ME BEER W/O ID IS ABSOLUTLY REDICULOUS,AND HE WAS RUDE ABOUT . THAT WILL BE MY LAST DOLLAR SPENT AT DOLLAR GENERAL. YOU LOST A GOOD CUSTOMER

May 10, 2026
Unprompted review
Rated 2 out of 5 stars

Why do I have to have a password,half…

Why do I have to have a password,half of the time I can’t get into my account. Your Chapka doesn’t help . I’ll just shop somewhere else. Your make it difficult for us old people well go somewhere else to shop

May 10, 2026
Unprompted review
Rated 1 out of 5 stars

I'm referring to store # 12133

I'm referring to store # 12133. I believe the store manager is named Stephanie. I have been in this store several times and not satisfied, one visit to the store looking an item and the person I asked went to her and she told the person she don't know. As a manager she should know her store. Another visit all the shopping carts with seats and backs were in the back room with I guess stock in them we were forced to use carts with the backs wide open. This visit there was a product on sale in the freezer but reaching in for the product they were smashed and damaged. I feel I pay a dear price for food these days and should not have to pay for damaged goods. So my advise avoid store #12133 on 441 in Ellisville.

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

Management and staff are very rude

Management and staff are very rude. Lazy and don't assist in anything. Always a dirty store and with expired food on shelves. Called corporate and they rewarded this employe for being rude and obnoxious. This has to be known by most customers as they are no different from one customer to the next . They hire undesirables and they are the worst I have experienced. This is not going in unnoticed as I and others know this establishment is , undesirable. . Galena Blvd. Aurora IL . Tameca is a Dog and rude.

April 24, 2026
Unprompted review
Rated 2 out of 5 stars

Crappy app and no one answered phone

Dollar General app keeps cutting out.Tell me to log in multiple times cutting out coming back, cutting out coming back.And when I call nobody answers the phone and if this is how your company is going to be going, then you should not be in business anymore.I'm going to be making a report to the Better Business Bureau.If this keeps continuing, it's been happening for 3 years.Fix it or face the federal penalties

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

No one is managing the staff/stores

I am in agreement with many reviews. I have gone to multiple Dollar General Market in Lexington and Prosperity, SC locations. The staff need training in customer service. One cashier told me their express lanes could not be used because they had too much staff, but I almost always have to find the staff. Many times, I have had to resort to yelling out “is anyone here” to find someone after I walked each aisle to try to locate someone. Twice, someone would yell back at me from the office, never coming out of that office. Then, someone all of a sudden appears from the back. Dollar General Market has a good concept, and the potential for business is available at all locations I visit, but if it takes considerable time to find someone to find/buy an item, why have the business? A neighbor of mine told me they never found anyone and finally threw down their $5 bill on the cashier’s counter and walked out with the item and did not plan to return. I heard that there is a problem with theft. If that is true, I can see why. No one is watching the stores. You need managers that manage their people and the store and don’t sit in the office all day. You also need 2-3 people out in the store to assist customers and watch the store. Keep your express lanes open.

April 14, 2026
Unprompted review
Rated 2 out of 5 stars

Did I mention there’s never anything in stock

Every single time I go in there they’re out of something more than they were the time I went in there before. Since the grocery store has left town, I am absolutely sick of the Dollar General and what they do not have to offer. There’s never anything in stock and did I mention that there is never anything in stock.?? Do better!

April 21, 2026
Unprompted review
Rated 1 out of 5 stars

The local manager of Dollar general is…

The local manager of Dollar general is not only rude but he is very disrespectful to people with disabilities. Yes my husband had drinking problem 2 years ago. But he is fully recovered and has not touched a drop since. I am disabled and need help because of my legs. They tend to get weak and I could fall . Please let him back in the store

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

I made the mistake of ordering delivery…

I made the mistake of ordering delivery through Dollar General today. Do yourself a favor and avoid it at all costs. The delivery driver didn’t know where he was going, also he told me that something was not available so it wasn’t delivered. So I went to the store to see my unavailable item sitting at the counter. And when I tried to talk to the Dollar General employee about it she didn’t want to know a damn thing. She blamed DoorDash. I had no idea when I placed the delivery that it was coming through DoorDash. The DoorDash driver did not follow directions. I had to drive around my building and I found him outside wandering around after being given detailed directions. Now Dollar General is telling me that I didn’t actually pay for the item that wasn’t delivered but my bank account says differently. It’s the worst delivery experience I’ve ever had. Just don’t do it.

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give them a lower rating

If I could give them a lower rating, I would. Overpriced compared to other retail stores very misleading, rude employees, and they advertise 50% off then they don’t give you the 50% off, then they won’t make it right. Then you complained that the corporate office and never get a call back. That’s how much they care about their customers. Dollar General is a dollar short and a day late. Terrible place.

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

Worst store ever

Worst store ever. Rude staff. Approached Anna, for items advertised in store, was told items on website wont match what's in the store.
Asked about a price and was told to scan it myself on my phone. Not sure how to even do that. Are they going to pay my data rates, if they expect customers to use their phone for something we have no idea how to do it?
The salesperson seemed very inconvenienced when asked to help me. I almost just walked out. It seems stocking shelves comes above helping customers. Yet, they advertise family, friendly first.
Spent 47 dollars but I wont be back.
Not worth my time or money here.
She was more into stocking shelves than helping. She might has well not opened her door today. No wonder nobody else was here.
Not a way to treat the elderly or anyone for that matter. Shame on Dollar General.

April 3, 2026
Unprompted review
Rated 2 out of 5 stars

Him/her/it that works there is…

Him/her/it that works there is unprofessional and downright rude. Not to mention everything is way overpriced for such a limited selection. Not wasting my hard earned money there anymore.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

When trying to sign in

When trying to sign in, it expects me to review the 16 min. read "privacy policy" as well as the 22 min. read "terms & conditions". Then after I sign in and try to clip a coupon, it knocks me back out and I have to start all over. Again, the privacy policy and the terms & conditions! Then, it decides to lock me out and wants me to try back in 20 mins.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

The Dollar general in Marionville Mo

The Dollar general in Marionville Mo . I have No chance of buying my kid any Pokemon cards . They told this guy when the drop day was so he comes in and buys them all every time and. Store always this . Even wal mart puts limits on Pokemon cards . I talked with three different people including manager none of them care . I’m pretty sure they just hold them back for him .

March 28, 2026
Unprompted review

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