Dollywears Reviews 

1,184
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that they love the gorgeous designs, beautiful character prints, and exceptionally soft quality of the children's clothing and blankets. People also genuinely appreciate the quick delivery times and responsive assistance whenever simple sizing changes are required for their growing kids. However, some customers also noted frustrating issues with order fulfillment errors, occasional defective items, or completely unhelpful support when unexpected problems arose. A few reviewers experienced significant shipping delays, unbreathable fabric choices, or restrictive return policies regarding sale goods that left them dissatisfied.

What people talk about most

Product

People report positive experiences with product, frequently praising the beautiful designs, soft blankets,... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the soft materials,... See more

Order

Users describe ambiguous interactions with order experiences, as many loyal consumers express great... See more

Delivery service

Clients share satisfaction on delivery service, expressing appreciation for consistently fast shipping times... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, as many consumers praise the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So grateful to have been able to order my really dainty toddler some character clothing! She loves seeing it in supermarkets but it never fits her as she still wears baby sizes. She absolutely adores... See more

Company replied

Rated 5 out of 5 stars

Brought a gorgeous blanket since having it my daughter had been obsessed and will not use any other blanket! I have also purchased an array of Pjs and outfits I would say to size up on certain thin... See more

Company replied

Rated 5 out of 5 stars

Absolutely LOVE Dolly Wears everything is always perfect! Pretty outfits for my little Princess and always new pretties to explore. Good rewards scheme for all orders which come in very useful for big... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Dolly Wears but never realised they did school wear until I saw it advertised on Facebook. The little pinafore dresses are absolutely adorable! Even my husband said so 😆 and are... See more

Company replied


4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 38% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,184)

166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I cant say anything negative about the…

Be careful

I cant say anything negative about the clothing as i love the clothing and never had any issues with quality.

I have ordered many times for my daughter who is almost 5, she loves looking on the website picking bits and peices especially the character peices.

I have been stopped on many occasions by people and told them about the brand recommended friends and family.

I have ordered some autumn peices which my daughter chose from the website. I received a email a day later advising that due to unforseen reasons my order was cancelled

I went straight on the website presuming this was because maybe something was out of stock but all was there.

I have emailed you and tried to contact you in everyway possible as i am worried they may sell out and would like to know the real reason behind the cancelled order.

It crossed my mind that around 2 months ago a week before i was due to move i ordered my daughter 3 princess dresses, i emailed dollywear thinking one was missing, i got a email back saying they checked cctv and it was packed.

I found the dress i had been moving out i had everything everywhere and made a simple mistake, i emailed back to apologise and say ive found it.

Is this the reason you cancelled my order because i cant see any other reason why you would randomly cancel my order, not respond to my emails.

All i want is to know is the truth. I think if what i say is true its very unreasonable considering ive never complained, raised any charge back and supported the brand where possible.

If someone could get back in touch weather that be to tell me i am blacklisted it would be appriciated i just want to know the truth.

UPDATE

Apparently i have been banned for emailing thinking a dress was missing on my original order then immediately emailing back apologising it seems to be a customer adviser named megan who has the issue with me. I wont be using and will be sharing my experience.

September 15, 2026
Unprompted review
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Reply from Dollywears

Thank you for taking the time to leave your feedback. We’re sorry to hear that you feel this way, particularly as you have shopped with Dolly Wears many times previously. We would, however, like to clarify that the reason stated within your update is not an accurate representation of the circumstances. Customers are not prevented from ordering simply because they contact us regarding a potentially missing item, nor would an individual customer service adviser personally make a decision of this nature. When an item is reported as missing from an order, this is treated seriously as a potential loss/fraud matter and, as part of our standard investigation process, CCTV footage of the packing of the order may be reviewed. In relation to the previous order referenced in your review, CCTV was reviewed and we confirmed that the item reported as missing had been packed within the order. This information, was then provided to you. Following this, you contacted us again to confirm that you had located the item and apologised for the mistake. There are circumstances where, following a review of an account and its order history, we may make a business decision not to accept or fulfil future orders. We will not discuss the details of an individual customer’s account or internal risk assessments within a public review. We would also like to make clear that this was not a personal decision made by Megan, and we kindly ask that individual members of our customer service team are not personally named or held responsible for company-level decisions. We appreciate that having an order cancelled is disappointing and we’re sorry for the frustration caused.

Rated 5 out of 5 stars

Beautiful outfits

Beautiful outfits

July 23, 2026
Unprompted review
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Reply from Dollywears

Thank you so much for your lovely review! 🥰 We’re so happy to hear you love your Dolly Wears pieces. Your support means so much to us! 💕🎀 xx

Rated 5 out of 5 stars

Lovely little dresses

Lovely little dresses. Really helpful customer service as i ordered the wrong size but they got my email the next morning and managed to change them in time with no hassle. Quick delivery. Xx

September 12, 2026
Unprompted review
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Reply from Dollywears

Thank you so much for your lovely review! 🥰 We’re so pleased our team managed to get the sizing changed for you in time and that you love the dresses. Thank you for choosing Dolly Wears and for your support! 💕 xx

Rated 5 out of 5 stars

Love the school uniform

I absolutely love Dolly Wears but never realised they did school wear until I saw it advertised on Facebook.

The little pinafore dresses are absolutely adorable! Even my husband said so 😆 and are true to size. They’re reasonably priced and arrived quickly. I am very impressed.

September 14, 2026
Unprompted review
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Reply from Dollywears

Thank you so much for such a lovely review! 🥰 We’re so happy you discovered our school wear collection and love the pinafores 💕 Thank you for choosing Dolly Wears, we really appreciate your support! xx

Rated 5 out of 5 stars

Very good material quality

Very good material quality. I was very pleased with what I received. I recommend this site with full confidence.

September 14, 2026
Unprompted review
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Reply from Dollywears

Thank you so much for your lovely review! 🥰 We’re so happy to hear you were pleased with the quality of your order. Your recommendation really means so much to us. Thank you for choosing Dolly Wears! 💕✨

Rated 5 out of 5 stars

Very pleased with my order good quality…

Very pleased with my order good quality quick delivery granddaughter loves her. K pop blanket

September 12, 2026
Unprompted review
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Reply from Dollywears

Thank you so much for your lovely review! 🥰 We’re so pleased you’re happy with your order and that your granddaughter loves her K-Pop blanket! 💕 Thank you for shopping with Dolly Wears xx

Rated 5 out of 5 stars

Cutest outfits for little girls

Dolly Wears have the cutest outfits for little girls! I’ve been buying from here since my almost 4 year old daughter was first born. We get so many compliments when she wears her Dolly Wears dresses!

September 12, 2026
Unprompted review
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Reply from Dollywears

Aww, thank you so much! 🥹💕 It means so much that you’ve been shopping with us since your little girl was born! We love hearing that she gets so many compliments in her Dolly Wears dresses 🥰 Thank you for supporting us over the years! xx

Rated 5 out of 5 stars

Always great products and super fast…

Always great products and super fast delivery never had a issue with any of the items we have purchased

September 10, 2026
Unprompted review
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Reply from Dollywears

Thank you so much for your lovely review! 🥰 We’re so happy to hear you’ve always been pleased with your Dolly Wears pieces and our delivery service. Thank you for continuing to shop with us, we really appreciate your support 💕 xx

Rated 5 out of 5 stars

Beautiful dresses new launch is amazing

Beautiful dresses new launch is amazing

September 12, 2026
Unprompted review
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Reply from Dollywears

Thank you so much! 🥰 We’re so happy you’re loving the new collection! We absolutely loved creating this one, so it means so much to hear 💕✨ xx

Rated 5 out of 5 stars

Beautiful dresses

Beautiful dresses

September 11, 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Thank you so much! 🥰 We’re so happy you love our dresses. We really appreciate your support 💕 xx

Rated 5 out of 5 stars

Amazing products quality and customer…

Amazing products quality and customer service

September 12, 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Thank you so much for your lovely review! 🥰 We’re so pleased you’re happy with the quality of your Dolly Wears pieces and the service you received. We really appreciate your support 💕 xx

Rated 5 out of 5 stars

I've been buying from Dollywears for 4…

I've been buying from Dollywears for 4 years now. I wait for every new release day and usually order the day they release new stock. Only ever had 2 delay with an order and their customer service was brilliant in fixing the delay. Beautiful clothes, well made.

September 12, 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Wow, 4 years! 🥹💕 Thank you so much for continuing to support Dolly Wears and for always being there for our new releases. It means the absolute world to us! We’re so pleased our team were able to help on the rare occasions there was a delay too. Thank you for such a lovely review 🥰✨ xx

Rated 5 out of 5 stars

Love Dolly wears clothes

Love Dolly wears clothes, they are beautiful and well made

September 12, 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Thank you so much! 🥰 We’re so happy you love your Dolly Wears pieces. It means so much to hear you find them beautiful and well made 💕 Thank you for your continued support! xx

Rated 5 out of 5 stars

Beautiful clothes

Beautiful clothes, fast shipping ❤️

September 11, 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Thank you so much for your lovely review! ❤️ We’re so happy you love your Dolly Wears pieces and that they arrived quickly. Thank you for shopping with us 🥰✨ xx

Rated 5 out of 5 stars

Lovely clothes we always have such a…

Lovely clothes we always have such a nice complements when she’s wearing this brand

September 11, 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Thank you so much! 🥰 It’s so lovely to hear she gets so many compliments when wearing Dolly Wears 💕 Thank you for choosing us to dress your little girl! ✨ xx

Rated 1 out of 5 stars

I’ve bought from Dolly Wears a few…

I’ve bought from Dolly Wears a few times and always loved the clothing and had no problems. This time around there was a fault with two of my items. I emailed customer service and had an initial encouraging reply. However I have received no further communication from them and therefore have no resolution for the faulty clothing. Unfortunately due to the lack of customer service, I will think twice about ordering in the future

September 11, 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Thank you for taking the time to leave your feedback. We’re really sorry to hear that you’ve been left waiting for a resolution, especially as you’ve shopped with us several times before and have always had a positive experience. This certainly isn’t the level of service we aim to provide. We have chased this up for you, and you should now have a response. We really appreciate your previous support and hope we can get this sorted and restore your confidence in shopping with us. 💕

Rated 5 out of 5 stars

Lovely products

Lovely products, really pretty and affordable.

September 10, 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Thank you so much for your lovely review! 🥰 We’re so happy you love your Dolly Wears goodies. Pretty pieces at affordable prices is exactly what we aim for! 💕✨

Rated 5 out of 5 stars

Love dollywears

Love dollywears. My daughter has lots of pieces in her wardrobe and we’re now starting a collection for my twin daughters. Everything comes super quick too

July 1, 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Thank you so much! 🥹💕 We absolutely love hearing this! It means the world knowing your daughter already has lots of Dolly Wears in her wardrobe, and now you’re starting a little collection for your twin girls too 🥰✨Thank you for choosing us to dress your girls – we hope they love all their Dolly Wears pretties! 🎀💗

Rated 5 out of 5 stars

Lemon dress

My girls had the lemon dress and romper, we absolutely fell in love with the quality and how beautiful it is.

July 13, 2026
Unprompted review
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Reply from Dollywears

Thank you so much for your lovely review! 🍋💛 We’re so happy you loved the Lemon dress and romper — such gorgeous pieces for matching sisters! 🥹✨ It means so much to hear how happy you are with the quality too. Thank you for choosing Dolly Wears! 🎀

Rated 5 out of 5 stars

Love

Spend a fortune at this place, love their unique designs and love the quality of the clothes! 😍

September 8, 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Thank you so much for your lovely review! 🥰💕 It means the world to us that you love our designs and the quality of our pieces. We’re so grateful for all your continued support (and all those orders! 😂🛍️). Thank you for choosing Dolly Wears! 🎀✨

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