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Dolphin Music Reviews 

1,126
•
TrustScore 3 out of 5

3.0

Musical Instrument Store
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Rated 5 out of 5 stars

Simple & hassle free shipping. Quality products, in this instance guitar parts, that are very competitively priced, and delivered next day. Very quick comms, order confirmed, dispatched etc. Delive... See more

Rated 1 out of 5 stars

Waited 3 weeks for an item that was listed as in stock on their website. After a week, I chased them up to find that they didn't have it in stock, but didn't think to call me or order a new one from... See more

Rated 5 out of 5 stars

Dolphin Music came up trumps again by giving me 10% discount on Black Friday against a Roland FP-90 Digital Piano which Roland have not yet supplied - having only just launched the product in the USA.... See more

Rated 3 out of 5 stars

Ordered on an overnight but called them when the item hadn't been delivered after a week. Customer service told me he couldn't understand why but would check and told me that my o/n premium would be r... See more

Company details

  1. Musical Instrument Store

Information provided by various external sources

Buy all your musical instruments including guitars, amps, and studio equipment at Dolphin Music, the UK's leading online musical instrument specialist.

Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

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3.0

All reviews

(1,126)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service!

I have been using Dolphin Music as my music equipment and software retailer for years and I had no issues ever.

October 6, 2016
Unprompted review
Rated 5 out of 5 stars

mg300 evo

the bass combo MG300 EVO 111 has a excellent sound, the FAN slightly louder than top PA Amps. It has good volume control i can the control which i no longer need HEADPHONE to practice!!at night 😉.

next day deliverie received :-)

thankyou DOLPHIN MUSIC

October 6, 2016
Unprompted review
Rated 1 out of 5 stars

Poor

Poor service, after ordering an amp online I received an email 3 days later telling me they couldn't supply item order.

October 5, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

Ordered my peavey VIP vyper (which is a cracking amp I must say) received the very next day at 08:30. Very prompt shipping

September 28, 2016
Unprompted review
Rated 5 out of 5 stars

Good shop

Good service, very quick to get back to you over email about your inquiries. Item dispatched and delivered quickly.

September 26, 2016
Unprompted review
Rated 5 out of 5 stars

1st Class Service

I have always purchased from Dolphin (although not a huge amount). They are extremely helpful regardless of the size of your purchase with a vast wealth of knowledge and a very personable service. Highly recommended.

September 23, 2016
Unprompted review
Rated 5 out of 5 stars

Very nice guitar

The guitar is lovely. It arrived next day at the exact time slot they gave me and was well packed.

September 22, 2016
Unprompted review
Rated 5 out of 5 stars

Easy online shoping

It was easy to order online. When I queried if the item would arrive next day someone replied by email straight away. The item arrived next day indeed and was as expected. I enjoy my new Marshall speaker. Great experience.

September 18, 2016
Unprompted review
Rated 4 out of 5 stars

Fast correspondence; quick resolution of problem

I had not heard about an order. I was expecting 2 of what I had ordered, and they were waiting to get the 2nd one in stock. On contacting them, they sent one of the products ordered and said I would hear when other one came in from suppliers.
It would help that if they do not have 2 in stock, I would like this to be reflected on the website and give you an option to reserve one, to pay for it when it arrives in stock.

September 18, 2016
Unprompted review
Rated 5 out of 5 stars

great service

second time i have used them and second time i have been impressed with the service and they were cheaper than everywhere else i have found

September 8, 2016
Unprompted review

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