Domino's Pizza Danmark Reviews 4,278

TrustScore 2.5 out of 5

2.6

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See what reviewers are saying

Rated 5 out of 5 stars

Dominos pizza in Hvidovre is my main go-to eatery. The staff, the quality of the pizza and service is always excellent. Simply love it!

Rated 1 out of 5 stars

Yesterday I ordered and I wasn’t informed about the delivery time and your website kept saying that the ordered was being made. So I called after 50 minutes had passed. An employee told me that I ha... See more

Company replied

Rated 1 out of 5 stars

I ordered pizza cheesy crust at 13.33 and to be picked at 18.00 but I called them and said I will pick up at 19.00. When I reached there my order wasn't ready and told me me I can't have chessy crust... See more

Company replied

Rated 2 out of 5 stars

I ordered pizza Tuesday. We were very excited it was a date night. We've had pizza from dominos before which was good but we had to wait for over an hour. This time we ended up calling In after 2 hour... See more

Company replied

2.6

Poor

TrustScore 2.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

In 6 times of ordering

In 6 times of ordering, 4 times they have forgotten to make our order/or half of it. Other times, as I stand wait to collect my “completed order” they do not acknowledge that I am standing their and I realize that my order is not even ready.

November 15, 2022
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Reply from Domino's Pizza Danmark

Hi Jennifer.

Thank you for your feedback which is very much appreciated. We are sorry to hear you didn´t have a positive experience. Please email us at kontakt@dominos.dk with reference to this review and we´ll find a delicious solution for you :)

Best regards, Domino´s

Rated 4 out of 5 stars

perfect delivery time

The delivery was fantastic sharp on time.

November 15, 2022
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Reply from Domino's Pizza Danmark

Hi Buddhika.

Thank you for your great review an positive feedback. This is very much appreciated.!

Best regards, Domino´s

Rated 5 out of 5 stars

Super service!

Perfect! Domino's er tilbage!

November 13, 2022
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Reply from Domino's Pizza Danmark

Hej Thor.

Tusind tak for den flotte anmeldelse samt positive feedback. Det sætter vi vældig stor pris på at få af vide.!
Vi glæder os til at lave endnu flere lækre pizzaer til dig fremover ;)

Mvh Domino´s

Rated 5 out of 5 stars

good service

November 12, 2022
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Reply from Domino's Pizza Danmark

Hi Veerpartap.

Thank you for your great review and your positive feedback, which is very much appreciated.
Have a lovely weekend :)

Best regards, Domino´s

Rated 1 out of 5 stars

third world standard with third world employees

Delivery time passed, no delivery, called the butik, got some Indian guy with thick accent, speaking English, giving lame excuses "busy with 40 orders". He can't even speak Danish! Then he hung op on me without even saying when the food will arrive. Just 2 pizzas, but they cannot even make it in one whole hour. Got delivery late. horrible fry hard dough, falling apart like cookie, swimming in tomato sauce and oil. Made completely wrong. Still havn't received any apology, bonus or refund whatsoever!!!

November 8, 2022
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Reply from Domino's Pizza Danmark

Hej Lars.

Mange tak for din feedback, som vi sætter stor pris på. Vi er kede af at høre, at du ikke havde en positiv oplevelse. Det vil vi selvfølgelig meget gerne råde bod på.!
Hvis du vil sende os en mail på kontakt@dominos.dk med henvisning hertil, så sørger vi for en lækker løsning til dig :) Vi kan se at det omhandler butikken Nørrebro, så vi har allerede taget din oplevelse videre til den butiksansvarlige for den butik.!

Mvh Domino´s

Rated 4 out of 5 stars

Your workers were honest and polite

Your workers were honest and polite. The pizza was amazing but I wished it was moister to feel the cheese and the toppings.

November 8, 2022
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Reply from Domino's Pizza Danmark

Hi Boateng.

Thank you for your great review and positive feedback. This is very much appreciated.
We´re looking forward to cook you more amazing pizzas in the future :)

Best regards, Domino´s

Rated 5 out of 5 stars

Pizza was fresh

Pizza was fresh, and good taste as always.

November 8, 2022
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Reply from Domino's Pizza Danmark

Hi.

Thank you for your great review and positive feedback, which is very much appreciated.
We are looking forward to making you more delicious pizzas in the future :)

Best regards, Domino´s

Rated 1 out of 5 stars

Cold Pizza with little toppings

I ordered pizza early and ask for it to be delivered at a specific time. I also ordered and paid for extra toppings. It arrived 20 minutes late, cold and very little toppings. I love Dominoes pizza but this was the worst pizza I’ve ever had and I’m not picky so that is saying much.

November 7, 2022
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Reply from Domino's Pizza Danmark

Hi Eric.

Thank you for your feedback which is very much appreciated. We are sorry to hear you didn´t have a positive experience. Please contact us at kontakt@dominos.dk with reference to this review and we´ll have a delicious solution ready for you :)

Best regards, Domino´s

Rated 5 out of 5 stars
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Reply from Domino's Pizza Danmark

Hej Knud.

Tusind tak for den flotte anmeldelse samt positive feedback. Det sætter vi virkelig stor pris på at høre.
Vi glæder os til at lave endnu flere gode pizzaer til dig fremover :)

Mvh Domino´s

Rated 5 out of 5 stars

Very satisfied

Every time I order a pizza, it's incredibly fast, the service is top-notch, it's delicious. I'm very satisfied😊

November 1, 2022
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Reply from Domino's Pizza Danmark

Hi Mila.

Thank you for your great review and positive feedback, which is very much appreciated. We are happy to hear how satisfied you are :)

Best regards, Domino´s

Rated 3 out of 5 stars
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Reply from Domino's Pizza Danmark

Hi Jerman.

Thank you for your feedback which is very much appreciated. We are sorry to hear you didn´t have a positive experience.
Please contact us at kontakt@dominos.dk with reference to this review, then we´ll find a delicious solution for you :)

Best regards, Domino´s

Rated 1 out of 5 stars

Wrong order

I ordered a capricciosa with cheese crust, I got a pizza with nothing but 5 small pieces of bacon on it and the cheese crust.

October 29, 2022
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Reply from Domino's Pizza Danmark

Hi Emanuel.

Thank you for your feedback which is very much appreciated. We are sorry to hear you didn´t get the pizza you ordered.
Please contact us at kontakt@dominos.dk with reference to this review, then we´ll find a delicious solution for you :)

Best regards, Domino´s

Rated 1 out of 5 stars

Never again…

Ordered today pizza for dinner and after almost 1.5h they called us to apologize for the delay and that they will deliver it in 15 min and that they will add something extra for our troubles. After another 30min they called again to tell us that the order got delayed and they will deliver it in 15min. Fast forward another 50 min, the order arrived with cold mediocre pizza and with nothing extra. I guess, will be the last time ordering from Domino’s

October 25, 2022
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Reply from Domino's Pizza Danmark

Hi Anamaria.

Thank you for your feedback, which is very much appreciated. We are sorry to hear you didn´t have a positive experience and that your order was so delayed.
Please email us at kontakt@dominos.dk with reference to this review, then we´ll have a delicious solution ready for you :)

Best regards, Domino´s

Rated 1 out of 5 stars

Awful quality for a high price

Awful quality for a high price! Will never go to Dominos again!

October 23, 2022
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Reply from Domino's Pizza Danmark

Hi Faezeh.

Thank you for your feedback, which is very much appreciated. We are sorry to hear you didn´t have a positive experience.
Please contact us at kontakt@dominos.dk with reference to this review and we´ll have a delicious solution ready for you :)

Best regards, Domino´s

Rated 5 out of 5 stars

Consistent quality and good vegan…

Consistent quality and good vegan products

October 22, 2022
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Reply from Domino's Pizza Danmark

Hi Eric.

Thank you for your great review and positive feedback, which is very much appreciated. Really good to hear that you like our vegan products.!
We look forward to make you delicious pizzas again :)

Best regards, Domino´s

Rated 4 out of 5 stars

Restaurant did not have a driver

Restaurant did not have a driver. But they didn’t call and tell me!? I call and they say they will refund in 2 days. And don’t send written confirmation.
Now it’s late. I’m hungry. With no food. And with no refund or cancellation of my order.

Customer service picked this up and went over and above in making up for the issue. Good service.

October 22, 2022
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Reply from Domino's Pizza Danmark

Hej Daniel.

Mange tak for din feedback, som vi sætter stor pris på. Vi er kede af at høre, at du ikke havde en positiv oplevelse med vores Vanløse afdeling. Vi har dags dato refunderet dine penge og du kan forvente dem på din konto indenfor få bankdage, alt efter hvilken bank du benytter. Vi beklager meget at dette ikke er sket automatisk.!
Hvis du vil sende os en mail på kontakt@dominos.dk med henvisning hertil, så sørger vi også lige for en lækker løsning til dig som et plaster på såret :)

Mvh Domino´s

Rated 2 out of 5 stars

Please dont call it a veggi pizza when…

Please dont call it a veggi pizza when it is really vegan. I know its partly my fault.. but I accidentally ordered vegan pizza which was not very good.

October 15, 2022
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Reply from Domino's Pizza Danmark

Hi Stephen.

Thank you for your review and your feedback, which is very much appreciated. We are sorry to hear you didn´t have a positive experience. Please contact us at kontakt@dominos.dk with reference to this review and we will have a delicious solution ready for you :)

Best regards, Domino´s

Rated 1 out of 5 stars

Highly processed food. Poor service

Very slow and unprofessional service. The person on the phone to the one delivering the food were not interested to know that the order took over an hour for being delivered!

To make things worse, the food tastes very processed and non naturally fresh as the local pizza shops supply.

Never ordering Dominos again.

October 9, 2022
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Reply from Domino's Pizza Danmark

Hi Reuben.

Thank you for your review and feedback, which is very much appreciated. We are sorry to hear you didn´t have a positive experience. Please email us at kontakt@dominos.dk with reference to this review and we´ll have a delicious solution ready for you :)

Best regards, Domino´s

Rated 4 out of 5 stars

Very good service

Very good service! Pizza itself was nice, tasty crust but there was quite a large area around the crust where there was no topping. Well made otherwise.

October 7, 2022
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Reply from Domino's Pizza Danmark

Hi.

Thank you for your great review and feedback, which is very much appreciated. Though we are sorry to hear there was some topping missing on the pizza. Of course the whole pizza must be covered in toppings.!
Please email us at kontakt@dominos.dk with reference to this review and we´ll make sure to find a delicious solution for you :)

Best regards, Domino´s

Rated 5 out of 5 stars

God pizza

God pizza, smagt godt, og god service.

October 7, 2022
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Reply from Domino's Pizza Danmark

Hej Ewa.

Tusind tak for den flotte anmeldelse samt positive feedback. Hvor er vi bare glade for at høre om din ovenud tilfredshed.!
Vi glæder os til at måtte servicere dig igen en anden gang :)

Mvh Domino´s

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