Donna Ida denim and clothing is beautifully designed and made. Sizing advice on the website is really detailed so I order with confidence. Deliveries are always prompt with great tracking, so stress f... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m absolutely in love with this brand! Shopping online has never been easier—thanks to their incredible concierge service, there’s no second-guessing. They help you find the perfect fit for your siz... See more
I have never had such personal service. I spoke to the rep Ana a few times who helped me with a return and exchange, for the next size, she also gave me very detailed advise on the different fits and... See more
Donna Ida is an excellent company! Their customer service always goes above and beyond and Valentina just makes the whole shopping experience simply perfect. Nothing is ever too much and she’s always... See more
Company details
Written by the company
Shop the latest styles from Jean Queen Donna Ida's seasonal collections plus her classic never out of stock lines. For personal fit and style advice from the team call or message +44 7488 845854.
Shop at Donna Ida
Written by the company
- 30 day returns policy
- We offer a 30 day returns policy. Remember not to remove the tags.
- Worldwide shipping
- Free UK Returns
- On all full price orders.
- We’re Here for You
- DONNA IDA is known for its customer service as much as its denim. WhatsApp, DM or live chat us day or night, 7 days a week for friendly, informed and embracing style advice.
Shop with Confidence
Easy returns, no fuss
Enjoy 30 day returns and straightforward exchanges if it’s not quite right.
Contact info
London, United Kingdom
- +44 7488 845854
- hello@donnaida.com
- www.donnaida.com
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4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Always great
Always great. Impeccable customer care, fast service, super easy returns. Love!
August 13, 2025
Prompt delivery
Prompt delivery, great packaging and exactly what I wanted.
The garment is good quality and a great fit, I live in their jeans but this is the fist top I've bought and I will be buying again
August 4, 2025
Above and beyond.
Great support through the What’s App messaging service. Very impressed with their quick and helpful replies. Jeans great quality and fit.
July 28, 2025
I got the matching denim skirt to my…
I got the matching denim skirt to my new jacket. The quality and fit are fantastic.
July 18, 2025
Excellent product and excellent service
July 16, 2025
Glorious experience as always
Glorious experience as always. Garments are always perfect; packaging and delivery is excellent!! Top notch company 😁
July 18, 2025
Great service …
The guidance on sizing before purchase was really helpful. I love my Cassandra jumpsuit and it’s fits really well.
July 17, 2025
Really lovely quality clothes that fit…
Really lovely quality clothes that fit well and look good. I am so happy with my purchases. My order arrived quickly and everything was exactly as described, including the size guidelines.
July 16, 2025
Valentina is just so responsive and…
Valentina is just so responsive and proactive always wanting to help. Brilliant service and gorgeous products!
July 15, 2025
Pants are extremely LONG
June 27, 2025
Excellent service
Excellent service. Jeans delivered quickly and lovely packaging. Expensive but worth paying the extra as such good quality.
June 9, 2025
Very good service and lovely jeans
Very good service and lovely ljeans as usual. Light weight denim. I’m a size 8 and the 25 w was a good fit
June 5, 2025
Fabulous Kate in light wash
The customer service via what’s app was above and beyond . Ana helped with the size I required. She even found the size I needed when the jeans were sold out.
June 5, 2025
Quality service and personalised help when ordering jeans.
Quality service, personalised help and advice with your order.
Quick turnaround and beautifully packaged order.
I now have 5 pairs of Donna Ida jeans and the quality and finish of her jeans is top class.
Well worth paying that bit extra for a pair of classy jeans that will last.
June 2, 2025
Amazing deals from the sample sale
Amazing deals from the sample sale. The Jean Love in from here to Eternity are just amazing. I also go Patty dress in Blackest. The softest dark black denim but not demon like material- I’ve gotten real compliments about this dress- just beautiful.
May 20, 2025
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