Avoid this brand. They use "welcome discounts" as bait to harvest your data, but the codes don't work and they refuse to honor them. After weeks of being ignored, a "supervisor" named Rebecca promis... See more
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See what reviewers are saying
The dress I ordered was expensive and it arrived in a plastic bag in an envelope. It was like a dress ordered from Amazon not packaged in a box as most designers ship. My teenaged daughter took the dr... See more
Very poor customer service, and unfortunately, the quality seems to have declined. A size S should be a true size S—labeling what feels like a size L as a size S doesn’t help anyone. Additionally,... See more
I have bought many Donna Karan dresses. I feel like I got what I expected. I might have the right style to wear Donna Karan clothes, because people say that I look good in them. My main complaints... See more
Change an Order
I’ve made an order, 10
Mint after, i sent an e-mail to change the colour. No one answer. In the chat, after 20
Minutes waiting, “sorry it was 30 mint to change the order”
Is not correct. The FAQ say “ Our goal is to process orders as quickly as possible! With this, we can only make changes or cancel an order within 30 minutes of the order being placed.” Doesnt say how we Can do it, by e-mail, in the chat….
January 10, 2025
Unprompted review
Unresponsive customer service
Bought a dress and needed to return as it was too big. Wrote to customer service since 11/11 and till date, still no reply.
November 11, 2024
Unprompted review
DK Design is a winner!
The top I recently purchased from Donna Karan was sized properly and is beautifully made. It is styled on the diagonal with its attached camisole and makes for a lovely look either over a skirt or slacks.
August 19, 2024
Unprompted review
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