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Rated 1 out of 5 stars

Ordered on 1 April. Item was only handed to the courier on 8 April, reached Ireland, and then failed delivery on 14 April with “address information needed” — despite a complete and... See more

Rated 1 out of 5 stars

The device appears in photos as larger then it actually is. I would not have bought it if I knew the size. Because of the drop from the threshold to the floor it does not extend far enough to secure p... See more

Company replied

Rated 3 out of 5 stars

Hi there! I ordered these and was very excited to add some extra security to our many exterior doors. I saw the item promoted on 'Ask This Old House" on PBS. However, once they arrived, I can only g... See more

Rated 1 out of 5 stars

Never saw that it was only applicable to doors opening a certain way. Paid$30 for a product for my classroom that’s unusable.

Company replied

Company details

  1. Security Equipment Store

Information provided by various external sources

DoorJammer Corporation (part of the Penn Elcom Group) has the worldwide rights to manufacture, market and sell DoorJammer under a licensing agreement from Von Saint Designs. Door Jammer Coporation utilizes the Penn Elcom Group of companies to manufacture and distribute DoorJammer in many countries. If you have further questions about the distribution of DoorJammer in your country please Contact Us.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

159 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

⭐☆☆☆☆ Poor logistics and inconsistent handling

Ordered on 1 April. Item was only handed to the courier on 8 April, reached Ireland, and then failed delivery on 14 April with “address information needed” — despite a complete and correct address being provided.

What followed was the main issue:

Told it was “out of their hands” once shipped (incorrect)
Asked to contact the courier myself (not my responsibility)
No proactive resolution or re-delivery attempt

Communication was also contradictory:

Claimed no responsibility
Then confirmed a full refund (pending)

Additionally, the product was sold under the DoorJammer brand, but all communication came from Penn Elcom, with no clear explanation during checkout. This lack of transparency adds to the confusion.

Final outcome was a refund, but only after escalation. The overall process took 14 days for a failed delivery, which is far below normal standards.

Verdict: Not fraudulent, but operationally weak. Poor logistics, unclear ownership, and reactive customer handling.

A simple order should not require this level of follow-up.

April 15, 2026
Unprompted review
Rated 4 out of 5 stars

Bought two

Bought two, over a year ago, they were strong sturdy and great at their job, after 8 months the second ones threads kept slipping and just wouldn't tighten, but the first is still doing its job perfectly.

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great for extra peace of mind

I bought the door jammer lockdown and it really does reassure me and provide extra security. Really easy to install and remove, good quality and arrived quickly, well packaged. Think I will buy the original smaller model too for travelling. Thanks! 🙏

September 13, 2021
Unprompted review
DoorJammer logo

Reply from DoorJammer

Hi Laura,

Great to hear your thoughts on the DoorJammer Lockdown! We're glad you are happy with it and please let us know what you think about the smaller DoorJammer if you do decide to purchase for travelling! Thank you for taking the time to review us :)

~ DoorJammer Team

Rated 5 out of 5 stars

great site

great site, easy to order from

October 8, 2019
Unprompted review
DoorJammer logo

Reply from DoorJammer

Hi,

We're very pleased to have your feedback on our new site, thanks for being our customer!

~Joe DoorJammer Team

Rated 5 out of 5 stars

Excellent product

Excellent product! It works perfect for my door and on carpet!

September 27, 2019
Unprompted review
DoorJammer logo

Reply from DoorJammer

Hi Laura,

Thanks so much for choosing DoorJammer for your home and taking the time to drop us a review as well!

~Joe DoorJammer Team

Rated 5 out of 5 stars

Easy to use and is built strong.

Easy to use and is built strong.
This works great.
One thing is there are some rubber wedges on a ring that are not in the instructions.
I have an idea what they are for but should be put in the instructions For people who do not know physics or mechanical engineering

September 4, 2019
Unprompted review
DoorJammer logo

Reply from DoorJammer

Hi Mark,

Thanks very much for the welcome feedback, we're including a new and updated manual very soon that shows how to use them! In the meantime, always feel free to hop onto our LiveChat, ring us or email and we'll be glad to explain them. Just pick the one that fits snugly into the gap at the top of your door for added strength.

~Joe DoorJammer Team

Rated 5 out of 5 stars

brought this for multipurpose reasons

brought this for multipurpose reasons. At work some restrooms are single units and have no inner locks in stalled, so this comes in handy. It is sturdy.

August 29, 2019
Unprompted review
DoorJammer logo

Reply from DoorJammer

Hi,

We're really pleased that you found such a great use for DoorJammer! Thanks for reviewing us here

~Joe DoorJammer Team

Rated 5 out of 5 stars

Excellent product

Excellent product! It looks small but it does the job very well.

August 28, 2019
Unprompted review
DoorJammer logo

Reply from DoorJammer

Hi Martine,

We're really pleased to see you're happy with your DoorJammer - it's powerful yet portable!

~Joe DoorJammer Team

Rated 5 out of 5 stars

Great product

Great product. I secured a door leading into my hallway that I did not want workers to use while I was st work. Glad I bought this product, and highly recommend it.

July 15, 2019
Unprompted review
DoorJammer logo

Reply from DoorJammer

Hi Luz,

It's good to hear that your DoorJammer helped solve that issue, it really can have quite a lot of uses!

~Joe DoorJammer Team

Rated 1 out of 5 stars

The device appears in photos as larger…

The device appears in photos as larger then it actually is. I would not have bought it if I knew the size. Because of the drop from the threshold to the floor it does not extend far enough to secure properly even with the extender piece. The design seems that if larger it would be effective, however seems flimsy. I will be returning it.

July 12, 2019
Unprompted review
DoorJammer logo

Reply from DoorJammer

Hi David,

I'm sorry to see that DoorJammer didn't meet your expectations and appreciate the welcome feedback on the images. I'm glad though, as I'm sure that we're able to help you. We do have a larger model called Lockdown which should be ideal for your needs. I've passed your details to our team who will get in touch to explain more and hopefully we can provide a positive resolution for you.

Kind regards,

DoorJammer Team

Rated 3 out of 5 stars

REALLY small compared to photos online. Kind of flimsy.

The DoorJammer arrived promptly and I really liked the fact that it was portable and could be used on any door without drilling holes into the floor like other products that serve the same purpose of adding an extra degree of protection to pre-existing door locks. However, I was immediately struck by how small the DoorJammer was when I looked at the small package and then opened it. It almost looks like a miniature scale model that a salesperson might use to demonstrate to a retailer that he is trying to persuade to stock the product. From the pictures on the Web page, I got the impression that it was going to be more like 1' high instead of 4"! Also, although it is easy to install, I am never quite sure if it is installed well enough to actually hold off an intruder. I am not returning it, I use it every night and while it provides something of an additional sense of security, I am never really sure if it is serving its intended purpose.

July 11, 2019
Unprompted review
DoorJammer logo

Reply from DoorJammer

Hi Scott,

Thanks very much for taking the time to provide feedback for us, I'm happy that DoorJammer is improving your door security. We do make two sizes - DoorJammer is the light and portable version, small enough to go in your pocket and Lockdown is a larger, heavy-duty version which you might have seen online. Both utilise the same steel structure, giving each incredible strength to prevent unwanted entry. I hope this helps clarify things!

~Joe DoorJammer Team

Rated 5 out of 5 stars

door jammer does the job it’s designed to do

Arrived quickly and does the job perfectly. I highly recommend this door jammer. It’s very easy to use and super easy to remove from the door. Small and takes up no room in my suitcase. An exceptionally well designed item. Thanks.

July 4, 2019
Unprompted review
DoorJammer logo

Reply from DoorJammer

Hi Robyn,

It's really great to receive your feedback, thank you very much for sharing it with us!

~Joe DoorJammer Team

Rated 3 out of 5 stars

Good product but not unclear literature

larger model doesn't come with extension like smaller model.
That's not clear in marketing so not that satisfactory

July 3, 2019
Unprompted review
DoorJammer logo

Reply from DoorJammer

Hi Anthony,

Thank you for the very welcome feedback, we're now making it clearer which accessories are available for Lockdown. Just to let you know, the foot extension is for the smaller DoorJammer model since Lockdown is taller and extends further.

Many thanks,

~Joe DoorJammer Team

Rated 5 out of 5 stars

Feel safe

Easy to install. Held good on concrete floor

July 2, 2019
Unprompted review
DoorJammer logo

Reply from DoorJammer

Hi Allen,

Thanks very much for your purchase and the review, we're happy to see your nice feedback

~Joe DoorJammer Team

Rated 5 out of 5 stars

Super strong and compact for travel

I put this under a door and my husband tried to push his way in with no luck!!! Loooove this product very small for travel easy to install under any door much better sleep when away in hotels with kidlets

June 9, 2019
Unprompted review
DoorJammer logo

Reply from DoorJammer

Hi Cianna,

DoorJammer may be small, but it really does work! We're glad to know you like it and appreciate your review

~Joe DoorJammer Team

Rated 5 out of 5 stars

Great product!

Very handy and easy to use!

June 7, 2019
Unprompted review
DoorJammer logo

Reply from DoorJammer

Hi Elaine,

It's really good to see you're happy with DoorJammer! Thanks for letting us hear about it

~Joe DoorJammer Team

Rated 5 out of 5 stars

I bought both models of the door…

I bought both models of the door jammer. The normal size is very good and the larger version could block an elephant trying to get it - the door frame would give way before the door swung open! Very happy with my purchases.

June 4, 2019
Unprompted review
DoorJammer logo

Reply from DoorJammer

Hi Larry,

We're very pleased to have your thoughts on both versions, thank you for taking the time to review us here

~Joe DoorJammer Team

Rated 4 out of 5 stars

It works well and doesn’t distract.

It is a good product because it works well and it has a safety feature. I like that it is small so it doesn’t not distract from my decor.

June 4, 2019
Unprompted review
DoorJammer logo

Reply from DoorJammer

Hi Lisa,

We're very thankful to have your feedback, much appreciated!

~Joe DoorJammer Team

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