SCAMMER, AVOID! I can't believe I sent this company money. I am now commencing a legal battle with them. Awful.
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If only trust pilot would let me give 0 stars. Would avoid, please do not use Kevin. Kevin has taken the deposit money we gave him for our house project, was then unable to fulfil and deliver the... See more
DO NOT USE doors-direct.co.uk . Kevin from doors-direct.co.uk approached us in October 2018 for our window installation in Surrey. He has no factory and worked with a 3rd party. No windows have be... See more
Company replied
I won't go into the full details as a) it would take too long and b) I told Kevin that if he paid me back, I would not leave a review. But, the public need protecting. We had a horrific exper... See more
Company details
Written by the company
Contemporary and slimline Aluminium sliding doors supplied direct from the manufacturer. We also manufacture bifolding doors, windows and rooflights.
Contact info
United Kingdom
- www.doors-direct.co.uk
1.8
Poor
22 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never buy from this company
Never buy from this company, the doors I ordered were supposed to be delivered in 2 weeks but took 8 weeks. When they were actually delivered, the glass to one of the doors was smashed, this had then caused scratches to the frame and hinges, Kevin from doors Direct told me he would send someone out to respray the damaged frame and also send out replacement hinges, 5 months later and he has still not sorted out the problem and will not reply to my messages and emails.
October 4, 2019
Unprompted review
doors-direct.co.uk DO NOT USE
DO NOT USE doors-direct.co.uk . Kevin from doors-direct.co.uk approached us in October 2018 for our window installation in Surrey. He has no factory and worked with a 3rd party. No windows have been installed and we contacted him for several months. He came back with excuse after excuse and than stopped answering his phone or emails. I would advise all customers to stay away from doors-direct.co.uk.
Totally unprofessional, untrustworthy and unreliable service.
September 13, 2019
Unprompted review
Reply from 4ud
THIS INDIVIDUAL DID NOT PLACE AN ORDER WITH DOORS-DIRECT.
THIS REVIEW OR SERVICE HAD NOTHING TO DO WITH US.
This individual has been contacted several times to remove this & because we did give this individual an initial quote TrustPilot will not take this post down as a quote counts as a 'sales experience'.
We did provide this individual with a full supply and fix quotation but you the individual was not happy with the price and wanted a cheaper deal to be done....
So much so that Doors Direct was cut out of the equation and this individual dealt directly with a manufacturer in a 'cash deal' - this is not how we operate and nothing to do with us.
This manufacturer then went out of business.
Doors-Direct DID NOT receive a single penny - cash or otherwise!
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