The Door Store Limited Reviews 

485
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Unprofessional!!! Called up the store after purchasing a couple doors from here. The way the manager spoke to to me was appalling. I raised a simple query about a issue, which he automatically got... See more

Rated 5 out of 5 stars

The Doorstore offers a good end to end service. The initial selection of our doors was facilitated by the helpful and unpushy staff who gave good advice and recommended all the extras we needed. They... See more

Rated 5 out of 5 stars

If you’re looking for a carpenter to fit your Door Store Reading doors I can highly recommend Colin Quinlan. We had 11 internal doors fitted and all work perfectly. Colin and Ryan arrived on time ever... See more

Rated 5 out of 5 stars

Came in for general advice and left with 12 square meters of laminate for our new garden room after being expertly sold by Kieran. Not only did he sell the product with clear reasons why I should spen... See more

Company details

  1. Door Shop
  2. Door Supplier

Written by the company

We have a huge range of doors, floors and associated hardware products on display and in stock. Our showrooms are the best places in the UK to view, touch and feel the products. We buy directly from the manufacturer and stock everything ourselves, thus guaranteeing quality and competitive prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

485 reviews

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No recent history of asking for reviews

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4.5

All reviews

(485)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

We were contacted by telephone as soon…

We were contacted by telephone as soon as we placed our order to be offered some advice on what we had ordered and what was actually required. The person was very helpful in a polite and professional manner. We are pleased with what we ordered

August 2, 2022
Rated 5 out of 5 stars

Excellent from start to finish

Excellent communication from start to finish. Very pleased with the 3 doors I bought, they look stunning. Only issue is that the delivery driver couldn't bring the doors into the house at its 'curbside delivery only'.

July 30, 2022
Rated 4 out of 5 stars

Lovely doors---appalling delivery

If i could award stars for the quality of the doors....then it would be 5 stars
BUT for the delivery 1 star only
I ordered on a Friday afternoon, knowing the website said 48 hr delivery. I needed them by the following Friday. By Wednesday, no doors, so i emailed. The reply was prompt, explaining that they had had a bank holiday, unlike where i lived in England.....and promising that the doors would be on their way asap.
The following week, still nothing. Each time i emailed, polite fast response, problems with delivery company etc. I eventually received my doors on a Tuesday, a full 2 weeks later than I expected...19 days including 3 weekends and an extra bank holiday!
Incidentally....the hinges were also very high quality.
Lovely polite people..... but such an appalling delivery experience...and NO, they did not offer to refund any or all of my delivery charge

July 26, 2022
Rated 4 out of 5 stars

top class

top class, fast delivery and excellent quality products. would have given 5 stars but for what i paid, i would have thought the shipping would have been free.

July 26, 2022
Rated 5 out of 5 stars

From ordering process through to…

From ordering process through to delivery everything was seamless.

Door quality was higher than anticipated and the ironmongery too worked well.

We'll certainly be returning for more as needed.

May 31, 2022
Rated 4 out of 5 stars

Happy with the service

Happy with the service. Always someone on hand to ask questions. Still waiting for my remainder 2 door to finish off the order as they are out of stock, so far so good.

May 21, 2022
Rated 5 out of 5 stars

Internal door handles

Great service, handles delivered quickly.
Staff very helpful and friendly, i made a mistake on my order and phoned them, they sorted it straight away.
The door handles are excellent quality, very sturdy and look amazing on our doors. The price was very very good. I have no hesitation recommending this company.

May 3, 2022

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