Unprofessional!!! Called up the store after purchasing a couple doors from here. The way the manager spoke to to me was appalling. I raised a simple query about a issue, which he automatically got... See more
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See what reviewers are saying
The Doorstore offers a good end to end service. The initial selection of our doors was facilitated by the helpful and unpushy staff who gave good advice and recommended all the extras we needed. They... See more
If you’re looking for a carpenter to fit your Door Store Reading doors I can highly recommend Colin Quinlan. We had 11 internal doors fitted and all work perfectly. Colin and Ryan arrived on time ever... See more
Came in for general advice and left with 12 square meters of laminate for our new garden room after being expertly sold by Kieran. Not only did he sell the product with clear reasons why I should spen... See more
Company details
Written by the company
We have a huge range of doors, floors and associated hardware products on display and in stock. Our showrooms are the best places in the UK to view, touch and feel the products. We buy directly from the manufacturer and stock everything ourselves, thus guaranteeing quality and competitive prices.
Contact info
26 Portman Road, RG30 1EA, Reading, United Kingdom
- www.doorstore.co.uk
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Excellent service today from Trevor at…
Excellent service today from Trevor at the newtownabbey store . Really helpful very pleasant to deal with
We were contacted by telephone as soon…
We were contacted by telephone as soon as we placed our order to be offered some advice on what we had ordered and what was actually required. The person was very helpful in a polite and professional manner. We are pleased with what we ordered
Excellent from start to finish
Excellent communication from start to finish. Very pleased with the 3 doors I bought, they look stunning. Only issue is that the delivery driver couldn't bring the doors into the house at its 'curbside delivery only'.
Very good value for money and very…
Very good value for money and very prompt service thanks
Lovely doors---appalling delivery
If i could award stars for the quality of the doors....then it would be 5 stars
BUT for the delivery 1 star only
I ordered on a Friday afternoon, knowing the website said 48 hr delivery. I needed them by the following Friday. By Wednesday, no doors, so i emailed. The reply was prompt, explaining that they had had a bank holiday, unlike where i lived in England.....and promising that the doors would be on their way asap.
The following week, still nothing. Each time i emailed, polite fast response, problems with delivery company etc. I eventually received my doors on a Tuesday, a full 2 weeks later than I expected...19 days including 3 weekends and an extra bank holiday!
Incidentally....the hinges were also very high quality.
Lovely polite people..... but such an appalling delivery experience...and NO, they did not offer to refund any or all of my delivery charge
top class
top class, fast delivery and excellent quality products. would have given 5 stars but for what i paid, i would have thought the shipping would have been free.
Very helpful staff
Very helpful staff, polite and courteous.. very little mahogany products in the way of floor ing and doors.
Good service and great product just as…
Good service and great product just as described. Helpdesk was very attentive and answered all of my questions. Door is now fitted and looks great.
Great service
Great service, door was damaged during inspection and it was swapped with no hassle or effort. Thanks again.
Outstanding service and execution
Outstanding service and execution. Very easy online transaction followed by delivery ! Doors look great. Thanks Doorstore ! Will definitely use again.
First time buying online
First time buying online, really happy with the door, quick and easy to order
From ordering process through to…
From ordering process through to delivery everything was seamless.
Door quality was higher than anticipated and the ironmongery too worked well.
We'll certainly be returning for more as needed.
Sadly my letter box arrived with a dent…
Sadly my letter box arrived with a dent and a large chip in the enamel which mean it will rust shortly. Couldnt send back as it was being fitted the following day.
Happy with the service
Happy with the service. Always someone on hand to ask questions. Still waiting for my remainder 2 door to finish off the order as they are out of stock, so far so good.
Great service and product really…
Great service and product really pleased with these doors
Internal door handles
Great service, handles delivered quickly.
Staff very helpful and friendly, i made a mistake on my order and phoned them, they sorted it straight away.
The door handles are excellent quality, very sturdy and look amazing on our doors. The price was very very good. I have no hesitation recommending this company.
Good quality but shocking delivery charges
Very pleased with the quality of the doors, but why do I have to pay £40 delivery for each door when they come on the same pallet? It does not cost £160 to deliver 4 doors!
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