Thoroughly pleased with the way the order was handled. All the products are well displayed to select and choose. Delivery was prompt and on time. One little comment to make,and that is the hardness... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Prompt service and product that works. My dog's never had fleas in their whole lives. I was giving them garlic and fenugreek daily. I ran out and so many things were going on I didn't reorder. T... See more
Company replied
I see results in my dog from taking Dorwest products. Tree Barks works everytime he has a loose stool and I am convinced that the Scullcap and Valarian tablets help with his anxiety. If he has a signi... See more
Company replied
As usual, great service and products from Dorwest. My dogs never looked so fit and healthy, my husband spotted what he thought was a stray dog running flat out across our fields, but it was actually o... See more
Company replied
Company details
Written by the company
Experts in herbal pet care. Founded in 1948, providing over 75 years specialist experience in companion animals and herbs to its customers. A third generation family business located in rural West Dorset, Dorwest are passionate about keeping dogs and cats healthy and happy by using high quality herbal supplements. With dedicated, experienced and trained staff with a real interest in companion animals, award-winning Dorwest is the renowned market leader and a worldwide brand available in over 20 countries outside the UK. For more information about Dorwest products, please visit www.dorwest.com.
Experts in herbal pet care
Written by the company
- Promise 1
- We never compromise on quality
- Promise 2
- We have dedicated, experienced, trained staff with a real interest in companion animals
- Promise 3
- Same day dispatch on all orders before 3pm
Contact info
Poundbury, DT1 3AR , Dorchester, United Kingdom
- 01308897272
- info@dorwest.com
- www.dorwest.com
4.9
Excellent
10K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dorwest
Dorwest's website is very easy to navigate and place my order. I then get a confirmation email and another email when my order has been dispatched. Delivery is very quick and my order always arrives in good condition. Thank you.
March 9, 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review Trish!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for your lovely 5* review!
Our Customer Service Team is always happy to help!
Beatrice & The Dorwest Team
Better delivery experience when a company uses Royal Mail these days
Delivery was fast. It was delivered by Royal Mail, which means that they still ring the bell and wait for you to answer, unlike some others.
March 16, 2026
Reply from Dorwest Herbs
Thank you for the 5* review Anna!
Beatrice & The Dorwest Team
I use digestive tablets for my dogs…
I use digestive tablets for my dogs during trips, and they’re excellent for preventing sickness.
March 18, 2026
Unprompted review
Reply from Dorwest Herbs
Thank you for the 5* review Elianna!
We are so pleased to hear that our Digestive Tablets are helping your dog with their travel sickness!
Beatrice & The Dorwest Team
A good family company.
Staff are always helpful, & orders are dispatched on the day of ordering. Items are well packaged with recyclable material. Most important of all, my dog is thriving on the Dorwest commodities.
March 13, 2026
Reply from Dorwest Herbs
Thank you for your lovely 5* review!
Our Customer Service Team is always happy to help!
Beatrice & The Dorwest Team
very happy with my experience with…
very happy with my experience with Dorwest Herbs, initially i phoned for advice and spoke to a helpful and knowledgeable lady, and then ordered the items recommended on-line which was an easy and straightforward process. i received my order in a matter of days.
March 13, 2026
Reply from Dorwest Herbs
Thank you for your lovely 5* review Lynne!
Our Customer Service Team is always happy to help!
Beatrice & The Dorwest Team
I use the Digestive tablets for thr…
I use the Digestive tablets for thr dogs when travelling.
Excellent for sickness.
March 13, 2026
Reply from Dorwest Herbs
Thank you for the 5* review Julie!
We are so pleased to hear that our Digestive Tablets are helping your dog with their travel sickness!
Beatrice & The Dorwest Team
Excellent company
The Dorwest website is very easy to use, and the products are of excellent quality. My order was dispatched in record time, and arrived very well packaged. Thank you.
March 13, 2026
Reply from Dorwest Herbs
Thank you for your lovely 5* review!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review Sue!
Beatrice & The Dorwest Team
Excellent
I turned up at the Dorchester branch, not knowing it wasn't an actual store
However, my experience was fantastic.
I was greeted kindly by a member of staff and invited inside to process an order
The staff were very kind and helpful
March 11, 2026
Reply from Dorwest Herbs
Thank you for your lovely 5* review Emma!
Our Customer Service Team is always happy to help!
Beatrice & The Dorwest Team
Such great products
Such great products . I would be especially lost without the digestive tablets for my dogs . My eldest dog suffers from bubbling tummy . If I can catch it in time with a digestive tablets he is better within 15 mins .
March 11, 2026
Reply from Dorwest Herbs
Thank you for your lovely 5* review Janet!
We are so pleased to hear that our Digestive Tablets are helping your dog with his bubbly tummy!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review Patricia!
Beatrice & The Dorwest Team
Excellent products and great service…
Excellent products and great service always. Thank you.
March 13, 2026
Reply from Dorwest Herbs
Thank you for your lovely 5* review Angie!
Beatrice & The Dorwest Team
A good product and good service.
March 12, 2026
Reply from Dorwest Herbs
Thank you for the 5* review Janet!
Beatrice & The Dorwest Team
Easy to order
Easy to order, kept me informed on delivery, my order arrived quickly, I'm very satisfied with the service from Dorwest , Thank you
March 12, 2026
Reply from Dorwest Herbs
Thank you for your lovely 5* review Susan!
Beatrice & The Dorwest Team
The fragaria drops keep my dog's teeth…
The fragaria drops keep my dog's teeth really clean. I will definitely be continuing to use them
January 9, 2026
Reply from Dorwest Herbs
Thank you for your lovely 5* review Margaret!
We are so pleased to hear that our Fragaria 3C is helping to keep your dog's teeth so clean!
Beatrice & The Dorwest Team
You're just the best
You're just the best. Helpful punctual and your stuff works. Many thanks. X
March 11, 2026
Reply from Dorwest Herbs
Thank you for your lovely 5* review!
Our Customer Service Team is always happy to help!
Beatrice & The Dorwest Team
Always good quality
March 11, 2026
Reply from Dorwest Herbs
Thank you for the 5* review Molly!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review!
Beatrice & The Dorwest Team
Good for the dog
March 10, 2026
Reply from Dorwest Herbs
Thank you for the 5* review Joanne!
Beatrice & The Dorwest Team
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