DotGO Reviews 

790
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professional, helpful staff who make the entire process smooth and enjoyable. Many appreciate how the team understands their needs, provides valuable guidance, and delivers high-quality website designs that exceed expectations. The websites created are often described as visually appealing, functional, and easy to navigate, perfectly reflecting business needs. People also highlight the efficient process, clear communication, and ongoing support, which provides peace of mind and empowers them to manage their online presence effectively.

What people talk about most

Website

Clients share positive opinions on website, with many reviewers highly recommending their services for anyone... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

People report positive experiences with service, consistently highlighting its professionalism,... See more

User experience

Reviewers consistently report positive feedback about the user experience, describing the entire process as... See more

Customer service

Customers had positive experiences with customer service, highlighting the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with DotGo was great. When Richard first got in contact he was informative and patient whilst I went through a quotes process and on hand for anything I needed help with. When passed onto Kay... See more

Company replied

Rated 5 out of 5 stars

Efficient, affordable, friendly and professional. Made my website in a matter of days, explained everything clearly and concisely along the way and totally "got it" regards the website I was building... See more

Company replied

Rated 5 out of 5 stars

We recently had our website built by Dotgo, and the whole experience was fantastic. Kay Edwards was an absolute pleasure to work with, nothing was ever too much trouble. She guided us with great kno... See more

Company replied

Rated 5 out of 5 stars

We use DOTGO as a valued web partner and having built two great sites it was refreshing to see the great service extended to marketing and seo. Jessica presented a SOW to implement Tideo help solution... See more

Company replied


Company details

  1. Website Designer
  2. e-Commerce Service
  3. e-Commerce Solution Provider
  4. Online Marketing Agency
  5. SEO Service
  6. Web designer

Information provided by various external sources

We are DotGO, we design websites. Everything is included and everything is managed for you, all at no extra cost. Friendly, professional and fast customer service is at the heart of everything we do. We are a UK company filled with passionate website designers and clever writers, creating beautiful websites as unique as your business. We design all kinds of websites; from affordable small brochure sites to larger ecommerce sites If you need a shop, • we design it, beautifully • you look after it, easily • visitors will use it, effortlessly We give you training so you can update the website yourself, but our UK support team are on hand to provide sensible support and advice whenever you need it. We even power your professional email service, so you stay in contact with your customers by phone, tablet or computer. Oh, and the best bit? It's cheaper than you may think, and we can get started right now.


Contact info

5.0

Excellent

TrustScore 5 out of 5

790 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(790)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We are so pleased with our website that…

We are so pleased with our website that was designed for us by Dot go. Jen was super supportive and heard what we was about and delivered our product to the standard we was hoping for. We would highly recommend anyone to have their website done by dot go, this is our second website and haven't been disappointed so far.

May 22, 2024
Unprompted review
DotGO logo

Reply from DotGO

Hi Aras,

Thanks for the review! It was a pleasure working with you again on your second venture darmus.co.uk bringing your gym-wear brand online.

I'm glad you love your new website as much as we do and can't wait to see this side of your business grow!

Jen
Senior Ecommerce Designer

Rated 5 out of 5 stars

There when you need them no problem 😊

There when you need them no problem 😊

May 13, 2024
DotGO logo

Reply from DotGO

Hi Ray!

It was great working with you to bring your bath bomb store https://www.bombsrus.co.uk/ online. If you need any help don't forget to give us a call.

All the best,

Jen
Senior Eccomerce Designer

Rated 5 out of 5 stars

Fantastic experience with DotGO

Luke was our designer and coordinator for the website design and build from start to finish, he gave a 5 star service and has built us a professional and easy to use website. What has impressed me the most about him is that he has listened carefully to all the input we gave and as a result Luke has truly captured the spirit and ethos behind Coleshill Pet Supplies perfectly translating it onto our Website.

May 16, 2024
Unprompted review
DotGO logo

Reply from DotGO

Hi Matt,

Thank you for your fantastic review. It was a pleasure working with you on https://www.coleshillpetsupplies.co.uk/.

I'm glad that you love your new website as much as we do, and I wish you and Louise all the best in the opening of your pet supplies shop. If I'm ever in the Birmingham area, I'll be sure to pop in to say hi and buy some treats for my cat Glue!

Kind regards,

Luke Tammadge
Digital Designer

Rated 5 out of 5 stars

Very good experience

I am very satisfied with the service, they are very professional and are always there to help you with whatever you need. I highly recommend them.
Excellent work, very good and friendly team, personalised assistance, and attentive to your needs.
Thank you Liadin and your team.

May 1, 2024
DotGO logo

Reply from DotGO

Thank you so much Silvia! It was lovely working with you to create sainingcare.co.uk, and I’m so pleased to hear you are happy with the experience. Wishing you all the best for the future and your business!

Liadin
Digital Designer

Rated 5 out of 5 stars

Highly recommended

Great price and friendly tuition right through the process. Our web site is functional and easy to navigate, and the support we received was great. Highly recommended.

May 2, 2024
DotGO logo

Reply from DotGO

Hi Chris!

It was great working with you to bring the UK's branch of Tamlyn to life with an ecommerce store.
I'm glad we could help.

All the best,

Jen
Senior Ecommerce Designer

Rated 5 out of 5 stars

Efficient & professional!

I am glad I went with DotGo to build my website! They were efficient & were able to produce the ideal website I had hoped for! They were able to guide me through each step & the process which I first felt would be daunting, DotGo made very straightforward & easy! Having them build my website took a look off my plate.

May 3, 2024
Unprompted review
DotGO logo

Reply from DotGO

Thanks for the great review Kinga.

I'm glad you found our process easy!
It can be daunting getting an online shop up and running but we are here to help.

It was an absolute pleasure working with you to bring your makeup store https://www.kosmeticparadise.co.uk/ online.

All the best,
Jen
Senior Ecommerce Designer

Rated 5 out of 5 stars

All good like always.

April 24, 2024
DotGO logo

Reply from DotGO

Hi Leo,

Thank you so much for such an amazing review! I’m so pleased to hear we exceeded your expectations with your new website sparkleanoxf.co.uk, and I am glad that you love the website as much as I do. Best wishes for you and the future of your business!

Liadin
Digital Designer

Rated 5 out of 5 stars

More than what i realised i needed

I've had my website built by Luke at Dot go. The whole experience has been great. I was very nervous about what to expect and from the first call with Marius I could tell this was a company that cared and wanted to create the vision I had and make it more special. It was clear that they were very experienced and knew what they were talking about and had a good idea of what I wanted.

Luke kept me updated about the different stages of the build. Luke took time to talk to me and get an idea of what I was after and my vision. He took time to learn about me and my business.

I spoke to Martin the content writer who was great and also took time to talk with me about what I wanted. Martin asked relevant questions about my experience and qualifications and what I wanted to say. The content was much better than anything i could have written. Martin knew what he was talking about and my business. He really captured what I wanted to say and show to future clients about myself and the business.

Luke completed the website and it was better than anything I had been imagining. Luke and Martin really captured my essence and were able to put it into the website. I am very grateful for their hard work and it was truly a pleasure talking with them. They are truly great at what they do. I would highly recommend Dot go and especially Luke!!

February 8, 2024
DotGO logo

Reply from DotGO

Hi Kiran,

Thank you for your fantastic review - it was great working with you on your website therapychair.uk. I'm pleased to hear that you love your new website as much as we enjoyed bringing it to live.

I hope this website will be a great aid to your CBT therapy services going forward.

Kind regards,

Luke Tammadge
Digital Designer

Rated 5 out of 5 stars

I had the pleasure of working with

I had the pleasure of working with Dotgo again second go around on building a website with Faith who worked very well with my ideas and she put together a very good website for my plumbing business. I will definitely be reccomend to any who needs a website 👍

April 23, 2024
Unprompted review
DotGO logo

Reply from DotGO

Hi James,

Thank you so much for the review and it was a pleasure to work on jdnplumbingandheating.co.uk with you. Excited to see the business grow!

Faith Edwards, Digital Designer

Rated 5 out of 5 stars

Fantastic experience with DotGo

Fantastic experience with DotGo from start to finish. Their process to get a small business up and running with a fully functioning e-commerce website is second to none.

Their design and e-commerce portal is intuitive and shows you the progression of the website right up to the point it is published.

I worked with Josh in sales who was particularly refreshing as he laid out exactly what the website would be able to do as well as certain limitations. As long as you know the way the process works and what they can and cannot do, this is an exceptionally inexpensive and fast way to get your small business online and selling.

Jen worked with me throughout the process as my web developer and was professional, patient and really helpful throughout the process.

I cannot recommend DotGo highly enough. Superb service and excellent value for money.

April 23, 2024
Unprompted review
DotGO logo

Reply from DotGO

Hi Joe,

Thanks for the fantastic review! It was a pleasure working with you on DogDoov to bring your innovative dog beds to your customers. We hope your new venture goes well and we look forward to working with you again in the future.

Jen
Senior Ecommerce Designer

Rated 5 out of 5 stars

Great service

Great service, quickly produced website to a high standard

April 4, 2024
DotGO logo

Reply from DotGO

Hi Rob,

Thank you for the review and really pleased to hear we offered a great service for the build of fisherskitchenltd.co.uk! All the best with everything.

Faith Edwards, Digital Designer

Rated 5 out of 5 stars

I had a great experience with DotGo…

I had a great experience with the DotGo Team. From sales to web design - everyone was friendly and responsive. Their pricing was very good and I am very happy with my final website creation. It looks great :-) I highly recommend their service.

April 12, 2024
Unprompted review
DotGO logo

Reply from DotGO

Hi Lamiese,

Thank you for your glowing review of the DotGo Team!

We're thrilled you had such a positive experience from sales to web design. Your satisfaction is our priority, and we're delighted you're happy with your website for gynaecologycareoxford.co.uk.

We appreciate your recommendation and are here for anything you need.

Faith Edwards, Digital Designer

Rated 5 out of 5 stars

Excellent from start to finish!

Josh, Jessica and Tom were fantastic from the get go. They not only created a website which I love, but made me a part of the process from start to finish.

April 4, 2024
Unprompted review
DotGO logo

Reply from DotGO

Hi Ben!

Thank you so much for your lovely review. I'm so pleased to hear you're happy with your website, I really enjoyed building it!

Jess
Design Manager

Rated 5 out of 5 stars

Great team that produced a fantastic product

Great team that produced a fantastic product that kept up clear communication scheduled round our busy work days. Big thanks to Faith and the team

March 15, 2024
DotGO logo

Reply from DotGO

Hi Craig,

You are more than welcome and thank you for the kind words. Working around busy days is what we do best! Glad that huttonandbirch.co.uk is just as fantastic as you hoped, it was a pleasure to work with you both on it.

Faith Edwards,
Digital Designer

Rated 5 out of 5 stars

I have been running my own small…

I have been running my own small business for the last 21months, unfortunately my current website wasn't attracting enough traffic.

I started to look for a professional website design company to create a new website without breaking the bank.

After speaking to 3 compainies I decided Dotgo was the right company to build my new website, no hard sale, no blinding me with technical data just listening to the reasons why I wanted a new website.

Once I had transferred the money the process was quick and easy, Dotgo were very slick and efficient in arranging a web designer, then a web writer drafted the first version within three days. I was sent the first draft via email in a word document.

It was explained clearly this was a word document, which needed to be accurate but not complete, once I had viewed and fedback my thoughts the script writer does his magic.

Once the magic content has been approved by me the web designer creates the first draft and shares it via a Zoom meeting. This is my opportunity to view and feedback to the web designer.

There were a few minor changes required and to be honest the response from the web designer was fantastic, not a problem even removing a section and adding another section, which wasn't mentioned in the first two sessions.

It was a quick turn around after the changes, I was delighted with the end result.

Dotgo swapped my URL from my previous company to their own, the transition was seamless, although my company email wasn't playing ball, an IT expert sorted it out very quickly.

Every person I spoke with at Dotgo were fantatic and a real pleasure to work with.

I can highly recommend Dotgo services their attention to detail was second to none, which resulted in a fantastic website.

The customer service doesn't end there continual support is only a phone call away.

Well done Dotgo a first class service at a very reasonable price.

Mr P Satchwell (Nr Derby)

March 28, 2024
Unprompted review
DotGO logo

Reply from DotGO

Hi Paul,

Thank you for such a lovely and detailed review! We are all proud of our amazing process here at DotGO and it's so rewarding when it works just as efficiently for our clients. It was a pleasure for us all to work on hst-services.co.uk with you as well and all the best with your business going forward!

Faith Edwards,
Digital Designer

Rated 5 out of 5 stars

Great communication and very helpful

Great communication and very helpful, made it a breeze.

March 8, 2024
DotGO logo

Reply from DotGO

Hi Joe,
thank you for the review and glad you found our process a breeze! All the best with comfortairsolutions.co.uk.
Faith Edwards, Digital Designer

Rated 5 out of 5 stars

Love our website and the process

Thank you Faith and Tom and all at DotGO. Building the website with such experienced and creative support has been invaluable. The whole process has been really interesting and I would highly recommend them.

March 19, 2024
Unprompted review
DotGO logo

Reply from DotGO

Hi Louise,
I am so glad you enjoyed the process and thrilled you love your site steppingstonestoindependence.org. It was great to work on it with you and looking forward to seeing all the blogs!
Faith Edwards, Digital Designer

Rated 5 out of 5 stars

Excellent service all round

Excellent service, professional, sleek, excellent communication and a FABULOUS website. Thank you Faith and Josh!

March 7, 2024
Unprompted review
DotGO logo

Reply from DotGO

Hi Hayleyanne,
thank you so much for the review. It was an absolute pleasure to work on your website hayleyannesbeauty.co.uk for you!
Faith Edwards, Digital Designer

Rated 5 out of 5 stars

They were very approachable and eager…

They were very approachable and eager to assist with our vision of what we wanted for our new website. The process was very straightforward and easy. The end results have exceeded our expectations and would absolutely recommend DotGo to anyone.

February 29, 2024
Unprompted review
DotGO logo

Reply from DotGO

Hi Andy,

Thank you so much for your review – it was a pleasure working with you on your website https://www.vipertechnical.co.uk/.

I hope that your new website will be a valuable asset to your business going forward, and all the best for the future.

Kind regards,

Luke Tammadge
Digital Designer

Rated 5 out of 5 stars

Gem of a company!

From start to finish its been an amazing experience! Luke is a legend to work with, he designed my website exactly the way I wanted it. Always on time with calls and emails. Hes been so understanding through the whole process and the end result of my website speaks volumes in terms of his expertise in design! Wow!!!! Thank you so much for one awesome website!

March 1, 2024
Unprompted review
DotGO logo

Reply from DotGO

Hi Sam,

Thank you for your fantastic review! I am glad that you love your new website https://www.samazizlifecoach.com/ as much as we do.

It was a pleasure working with you on your website, and I hope that it will be a great aid to your bereavement coaching business going forward.

Kind regards,

Luke Tammadge
Digital Designer

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look